Certificate for softfloor.co.uk

No. X167787DA8625FA27213C35FF6BDDBA90
 

Approved on
05/06/2014
Valid until
04/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for softfloor.co.uk



Excellent

4.70/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 150 Trusted Shops reviews collected in the last 12 months.
In total, softfloor.co.uk has already collected 520 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
Exactly what I was looking for in a mini dance floor
5.00
Excellent

Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
Good, had to pick delivery up from depot about 12 miles away though.
3.67
Good

Date of publication
13/02/2019
Date of order
06/02/2019
13/02/2019
Excellent service
5.00
Excellent

Date of publication
12/02/2019
Date of order
05/02/2019
12/02/2019
Great product, quick deliver and amazing customer service
5.00
Excellent

Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
Great customer service. Delivery a bit awkward initially but this may be due to location (Highland). Flooring is great and exactly what I was looking for, though certainly more challenging to put together than the lassie in the video made it look
4.00
Good

Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
Great products and service
5.00
Excellent

Date of publication
08/02/2019
Date of order
01/02/2019
08/02/2019
Good quality
5.00
Excellent

Date of publication
08/02/2019
Date of order
01/02/2019
08/02/2019
Package could be better
4.00
Good

Date of publication
03/02/2019
Date of order
27/01/2019
03/02/2019
Great service and good that the courier sends a txt with delivery information. Really worked for me.
Good product and exactly what I needed. I am using this for vibration reduction on a pump and it has really worked well.
5.00
Excellent

Date of publication
31/01/2019
Date of order
24/01/2019
31/01/2019
We took seconds, which were exactly as described; great value and speedily delivered with automated tracking updates.
4.00
Good

Date of publication
29/01/2019
Date of order
05/01/2019
29/01/2019
This product has transformed a room, were the occupant is alcohol dependent, and has previously trashed the conventional carpet and tredaire with spilt drinks, and food , and other liquids , this floor will make it easy for me to clean it for Her, and be more hygineic and safer in case of falls etc. From Chris Milnes
5.00
Excellent

Date of publication
27/01/2019
Date of order
19/01/2019
27/01/2019
Very helpful, excellent product
5.00
Excellent

Date of publication
26/01/2019
Date of order
19/01/2019
26/01/2019
Quality product
Quality, quick and prompt service
My daughter loves it
Has made practising for tap so much easier
Highly recommend
5.00
Excellent

Date of publication
24/01/2019
Date of order
17/01/2019
24/01/2019
Excellent from start to finish. Quick delivery & excellent product.
Thank you
5.00
Excellent

Date of publication
22/01/2019
Date of order
14/01/2019
22/01/2019
Great service and products.
5.00
Excellent

Date of publication
20/01/2019
Date of order
13/01/2019
20/01/2019
As described; delivered on time. Didn't contact customer service.
5.00
Excellent

Date of publication
19/01/2019
Date of order
12/01/2019
19/01/2019
Goods sent quickly. Very pleased with item.
5.00
Excellent

Date of publication
19/01/2019
Date of order
12/01/2019
19/01/2019
Incorrect product delivered so zero rating
Will be seeking a full refund
V poor
1.33
Very Poor

Date of publication
19/01/2019
Date of order
12/01/2019
19/01/2019
Very quick delivery and very quick resolution and delivery for missing parts. Very pleased
5.00
Excellent

Date of publication
18/01/2019
Date of order
18/01/2019
18/01/2019
Product could have been wrapped better on the pallet as it slipped off when unloaded by driver and tiles were damaged. But new ones were sent out with out question, so excellent customer service there.

And better, I realised I had under estimated the number of edge ramps and more were sent out FOC - again, excellent customer service.

Duramat 7mm tiles are perfect for my garage fitting very well
4.33
Good

Date of publication
16/01/2019
Date of order
08/01/2019
16/01/2019
Good service good product.
5.00
Excellent

Date of publication
09/01/2019
Date of order
01/01/2019
09/01/2019
Two boxes arrived, unfortunately once laid we realised they are not the same shade of colour. A shame.
3.00
Fair

Date of publication
02/01/2019
Date of order
26/12/2018
02/01/2019
Quick delivery, reasonably priced, quality product.
5.00
Excellent

Date of publication
28/12/2018
Date of order
21/12/2018
28/12/2018
I am very happy with my tiles, I cannot find fault with anything
5.00
Excellent

Date of publication
20/12/2018
Date of order
13/12/2018
20/12/2018
Great product and fast delivery
5.00
Excellent

Date of publication
19/12/2018
Date of order
12/12/2018
19/12/2018
Great product and service. Highly recommended
5.00
Excellent

Date of publication
18/12/2018
Date of order
11/12/2018
18/12/2018
I ordered these tiles for my son to put onto the bathroom floor because my granddaughter has seizures and quite often has them when she is in the bathroom, I would recommend these to anyone
5.00
Excellent

Date of publication
13/12/2018
Date of order
03/12/2018
13/12/2018
Excellent quality product with fast delivery
5.00
Excellent

Date of publication
12/12/2018
Date of order
05/12/2018
12/12/2018
Excellent product, transformed a cold tiled conservatory floor into a comfortable play area for my toddler grandson.
Delivery not cheap but fast and arrived on time.
5.00
Excellent

Date of publication
11/12/2018
Date of order
04/12/2018
11/12/2018
very good equipment
5.00
Excellent

Date of publication
08/12/2018
Date of order
30/11/2018
08/12/2018
Prompt delivery, excellent product. Can only recommend.
5.00
Excellent

Date of publication
04/12/2018
Date of order
27/11/2018
04/12/2018
Excellent Service
5.00
Excellent

Date of publication
30/11/2018
Date of order
21/11/2018
30/11/2018
Brilliant customer services .
Phone number was hard to find - but once I was in contact things were sorted within 24hrs .
Thank you .
4.00
Good

Date of publication
30/11/2018
Date of order
21/11/2018
30/11/2018
Great Service all round
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Quick efficient service and a competitive price. Not all companies seem to do these thicker, large mats.
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Love the soft mat tiles, good quality, good color.
Very helpful delivery man brought it till 1st floor.
1 item missing, raised it with customer service and resolved within 4 days.
Would recommend to anybody.
4.67
Excellent

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
Courier a little expensive but really pleased with customer experience, product and swift delivery
5.00
Excellent

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
Excellent service again. Efficient and courteous delivery.
Not the tough-duty mats I've previously had, cheap and fun pretend checkerplate, just right to keep my feet warm on top of an old quarry tile floor for the winter.
5.00
Excellent

Date of publication
25/11/2018
Date of order
18/11/2018
25/11/2018
Great product. Easy to fit, easy to cut to size and and looks great.
5.00
Excellent

Date of publication
22/11/2018
Date of order
15/11/2018
22/11/2018
Outstanding service/delivery and the mats are amazing. Perfect for my studio. Thank you.
5.00
Excellent

softfloor.co.uk

softfloor.co.uk was certified by Trusted Shops on 05/06/2014.

Contact
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
hello@softfloor.co.uk
softfloor.co.uk
Owner
MMA Mats LTD
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
Trade register
Companies House 09200830
Authorized representative
Walker Brierley
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with softfloor.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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