Certificate for softfloor.co.uk

No. X167787DA8625FA27213C35FF6BDDBA90
 

Approved on
05/06/2014
Valid until
04/06/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for softfloor.co.uk



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 100 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 345 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
this particular flooring marks easily and needs to be replaced frequently.
4.33
Good

Great product, prompt delivery
5.00
Excellent

great service
5.00
Excellent

Fantastic flooring, bought for playroom in monochrome colours, looks fab
5.00
Excellent

Honestly, I found Delivery expensive but I needed the product so had to buy it. I must admit I was disappointed with the design, it’s harder to fill and harder to carry than the old design but then it’s been a long time since I bought one so I don’t know how long these have been on the market for. Sorry it’s not a better review, the goods are as advertised, delivery fairly pricey compared to some.
3.00
Fair

The tiles were delivered in good time, I can't comment on the customer service because I haven't needed to contact them but the tiles are great. They are warm, look really nice and were very easy to put down (even when 8 months pregnant). Excellent product
5.00
Excellent

Good price - delivery as promised. If I had one gripe it would be that there were no instructions as to how the larger tiles fitted together.
5.00
Excellent

Good product an service. Have recommended to my other business friends.
4.33
Good

Fast service. Excellent quality. Good service on the phone too.
5.00
Excellent

Very happy with my foam tiles . They have made a perfect studio space for my Personal Training business . I phoned up and they got them out for delivery that morning . Will use again .
5.00
Excellent

Fantastic service for samples. Will be ordering soon
5.00
Excellent

Great product, high quality, exceeded our expectations Will buy more at some point
5.00
Excellent

Floor looks great . 2nd set I have ordered from them and it is great quality, quick delivery and excellent service.
4.33
Good

Good quality flooring we had the white oak jigsaw mats, you cannot see the joins, soft and warm underfoot and easy to clean, perfect.
5.00
Excellent

The tatami floor tiles received are lovely and look great in my newly furnished home yoga studio. They appear to be of good quality. They weren’t delivered on the day advised, despite being chased up by Soft Floor, but as we’re quite hard to find and are usually at home this wasn’t too much of a problem.
4.33
Good

Great, fast service and great product. Thanks
5.00
Excellent

The gym floor tiles arrived on pallets on stated delivery day. Driver phoned 40 miniutes before to say he would be.with me soon. Floor tiles have gone down well have now got to cut a few to infil where necessary. The tiles themselves are sturdy which does make them interesting to manhandle over a distance . My 12 year old son and I found that balancing on head was easiest form of transfer.
4.33
Good

Great service, thank you.
5.00
Excellent

Brought four samples, delivery was £7 One sample didn't come, just a hand written scribble on the page with an unclear explanation why.

Product could be good, still awaiting a response to a query I've logged with them. So far not impressed.
2.33
Poor

created a minor miracle by delivering the very next day...don't know how they achieved it................very well done
5.00
Excellent

Dispatched quickly, goods came quickly and the products were perfectly described. I will be back to buy from here again.
5.00
Excellent

Excellent
5.00
Excellent

It would be good if you could be given a delivery slot rather than a whole day to wait in.

The product is of a high standard however when lifted up the floor underneath is extremely slippery creating a hazard.
3.67
Good

Excellent product - very good quality
5.00
Excellent

No customer service regarding returns. No response from messages left.
3.00
Fair

Great service and good quality floor mats
5.00
Excellent

Goods arrived quickly and as described. I had a placed a further order for edge ramps and the company called to double check I had ordered the right thing...I had not. This is superb
attention to detail
5.00
Excellent

Fast, efficient service and delighted with the product. I will be recommending to my colleagues.
5.00
Excellent

Quick,curtius,concise.
4.00
Good

This tatami mat is very good value and quality. I love it
5.00
Excellent

Good product, match my expectations and quick delivery. +++
5.00
Excellent

Very good service.
5.00
Excellent

This is my second purchase from softfloor and again all expectations have been met.
5.00
Excellent

Great product and delivery
5.00
Excellent

Great item, affordable price.
5.00
Excellent

Good service, quick response and delivery
5.00
Excellent

Easy to use website, was kept updated regularly with my order and when it was being dispatched and delivered. Great product for the money paid 10/10
5.00
Excellent

Fantastic
5.00
Excellent

Excellent service and customer care.
5.00
Excellent

GGGGRRRRRREEEEAAATTTTT
5.00
Excellent

softfloor.co.uk

softfloor.co.uk was certified by Trusted Shops on 05/06/2014.

Contact
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
hello@softfloor.co.uk
softfloor.co.uk

Owner
MMA Mats LTD
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
Trade register
Companies House 09200830
Authorized representative
Walker Brierley
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with softfloor.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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