Certificate for softfloor.co.uk

No. X167787DA8625FA27213C35FF6BDDBA90
 

Approved on
05/06/2014
Valid until
04/06/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for softfloor.co.uk



Excellent

4.70/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 113 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 372 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
24/02/2018
Date of order
16/02/2018
24/02/2018
Quality product arrived quickly. Thanks.
5.00
Excellent

Date of publication
22/02/2018
Date of order
15/02/2018
22/02/2018
Fast delivery. Nice product
5.00
Excellent

Date of publication
16/02/2018
Date of order
06/02/2018
16/02/2018
Great customer service. Magda was extremly helpful
5.00
Excellent

Date of publication
15/02/2018
Date of order
08/02/2018
15/02/2018
Brilliant flooring at excellent price. Customer services are second to none.
5.00
Excellent

Date of publication
15/02/2018
Date of order
08/02/2018
15/02/2018
Fast delivery :)
5.00
Excellent

Date of publication
13/02/2018
Date of order
06/02/2018
13/02/2018
Thanks for a prompt service.
5.00
Excellent

Date of publication
12/02/2018
Date of order
05/02/2018
12/02/2018
Excellent products and service
5.00
Excellent

Date of publication
10/02/2018
Date of order
02/02/2018
10/02/2018
Hadn't got what I ordered in stock but were quick to let me know the situation and offered an alternative if I didn't want to wait until it was back in stock. I went with the alternative which arrived promptly. Efficient and helpful service. Thank you.
5.00
Excellent

Date of publication
09/02/2018
Date of order
02/02/2018
09/02/2018
all good no problems
5.00
Excellent

Date of publication
06/02/2018
Date of order
30/01/2018
06/02/2018
Excellent product
5.00
Excellent

Date of publication
06/02/2018
Date of order
30/01/2018
06/02/2018
Delivery was very fast and customer service excellent. Product of high quality, would highly recommend this company for 5 star service all round.
5.00
Excellent

Date of publication
02/02/2018
Date of order
26/01/2018
02/02/2018
Very happy. Excellent helpful staff, flexible delivery and really good product. Well done
5.00
Excellent

Date of publication
28/01/2018
Date of order
20/01/2018
28/01/2018
They look great, description did not state thickness, these would be nice in 30/40mm

Have not been used yet so hope they act as good as they look. But look great
4.00
Good

Date of publication
27/01/2018
Date of order
20/01/2018
27/01/2018
Highly recommend this company, brought soft mats for my baby girl and she loves them.
5.00
Excellent

Date of publication
25/01/2018
Date of order
18/01/2018
25/01/2018
Exactly what I was looking for Very quick delivery also. Thanks again for the great service.
5.00
Excellent

Date of publication
24/01/2018
Date of order
17/01/2018
24/01/2018
excellent
5.00
Excellent

Date of publication
22/01/2018
Date of order
15/01/2018
22/01/2018
Excellent.
5.00
Excellent

Date of publication
22/01/2018
Date of order
05/01/2018
22/01/2018
Deliveries always arrive at my billing address, not the supplied delivery address
3.33
Fair

Date of publication
20/01/2018
Date of order
12/01/2018
20/01/2018
Great stuff
5.00
Excellent

Date of publication
18/01/2018
Date of order
11/01/2018
18/01/2018
Goods are as displayed and look very neat, delivery was quick
4.00
Good

Date of publication
17/01/2018
Date of order
10/01/2018
17/01/2018
Fantastic company. Just perfect for crawling toddler. I shall be ordering the shapes one very soon to go in another room . Thank You. Lori
5.00
Excellent

Date of publication
16/01/2018
Date of order
09/01/2018
16/01/2018
Simple site and quick delivery
5.00
Excellent

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
It was out of stock after I already ordered it. Still waiting to get my 503pound refunded
1.00
Very Poor

Date of publication
13/01/2018
Date of order
06/01/2018
13/01/2018
Top quality product, very pleased with the price and service too.
5.00
Excellent

Date of publication
12/01/2018
Date of order
04/01/2018
12/01/2018
Good service
4.33
Good

Date of publication
19/12/2017
Date of order
08/12/2017
19/12/2017
Great from start to finish
5.00
Excellent

Date of publication
18/12/2017
Date of order
11/12/2017
18/12/2017
excellent
5.00
Excellent

Date of publication
06/12/2017
Date of order
29/11/2017
06/12/2017
this particular flooring marks easily and needs to be replaced frequently.
4.33
Good

Date of publication
06/12/2017
Date of order
28/11/2017
06/12/2017
Great product, prompt delivery
5.00
Excellent

Date of publication
06/12/2017
Date of order
28/11/2017
06/12/2017
great service
5.00
Excellent

Date of publication
05/12/2017
Date of order
28/11/2017
05/12/2017
Fantastic flooring, bought for playroom in monochrome colours, looks fab
5.00
Excellent

Date of publication
03/12/2017
Date of order
26/11/2017
03/12/2017
Honestly, I found Delivery expensive but I needed the product so had to buy it. I must admit I was disappointed with the design, it’s harder to fill and harder to carry than the old design but then it’s been a long time since I bought one so I don’t know how long these have been on the market for. Sorry it’s not a better review, the goods are as advertised, delivery fairly pricey compared to some.
3.00
Fair

Date of publication
03/12/2017
Date of order
26/11/2017
03/12/2017
The tiles were delivered in good time, I can't comment on the customer service because I haven't needed to contact them but the tiles are great. They are warm, look really nice and were very easy to put down (even when 8 months pregnant). Excellent product
5.00
Excellent

Date of publication
02/12/2017
Date of order
23/11/2017
02/12/2017
Good price - delivery as promised. If I had one gripe it would be that there were no instructions as to how the larger tiles fitted together.
5.00
Excellent

Date of publication
30/11/2017
Date of order
23/11/2017
30/11/2017
Good product an service. Have recommended to my other business friends.
4.33
Good

Date of publication
26/11/2017
Date of order
17/11/2017
26/11/2017
Fast service. Excellent quality. Good service on the phone too.
5.00
Excellent

Date of publication
24/11/2017
Date of order
06/11/2017
24/11/2017
Very happy with my foam tiles . They have made a perfect studio space for my Personal Training business . I phoned up and they got them out for delivery that morning . Will use again .
5.00
Excellent

Date of publication
23/11/2017
Date of order
16/11/2017
23/11/2017
Fantastic service for samples. Will be ordering soon
5.00
Excellent

Date of publication
23/11/2017
Date of order
15/11/2017
23/11/2017
Great product, high quality, exceeded our expectations Will buy more at some point
5.00
Excellent

Date of publication
21/11/2017
Date of order
14/11/2017
21/11/2017
Floor looks great . 2nd set I have ordered from them and it is great quality, quick delivery and excellent service.
4.33
Good

softfloor.co.uk

softfloor.co.uk was certified by Trusted Shops on 05/06/2014.

Contact
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
hello@softfloor.co.uk
softfloor.co.uk

Owner
MMA Mats LTD
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
Trade register
Companies House 09200830
Authorized representative
Walker Brierley
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with softfloor.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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