Certificate for softfloor.co.uk

No. X167787DA8625FA27213C35FF6BDDBA90
 

Approved on
05/06/2014
Valid until
04/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for softfloor.co.uk



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 148 Trusted Shops reviews collected in the last 12 months.
In total, softfloor.co.uk has already collected 493 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/12/2018
Date of order
03/12/2018
13/12/2018
Excellent quality product with fast delivery
5.00
Excellent

Date of publication
12/12/2018
Date of order
05/12/2018
12/12/2018
Excellent product, transformed a cold tiled conservatory floor into a comfortable play area for my toddler grandson.
Delivery not cheap but fast and arrived on time.
5.00
Excellent

Date of publication
11/12/2018
Date of order
04/12/2018
11/12/2018
very good equipment
5.00
Excellent

Date of publication
08/12/2018
Date of order
30/11/2018
08/12/2018
Prompt delivery, excellent product. Can only recommend.
5.00
Excellent

Date of publication
04/12/2018
Date of order
27/11/2018
04/12/2018
Excellent Service
5.00
Excellent

Date of publication
30/11/2018
Date of order
21/11/2018
30/11/2018
Brilliant customer services .
Phone number was hard to find - but once I was in contact things were sorted within 24hrs .
Thank you .
4.00
Good

Date of publication
30/11/2018
Date of order
21/11/2018
30/11/2018
Great Service all round
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Quick efficient service and a competitive price. Not all companies seem to do these thicker, large mats.
5.00
Excellent

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Love the soft mat tiles, good quality, good color.
Very helpful delivery man brought it till 1st floor.
1 item missing, raised it with customer service and resolved within 4 days.
Would recommend to anybody.
4.67
Excellent

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
Courier a little expensive but really pleased with customer experience, product and swift delivery
5.00
Excellent

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
Excellent service again. Efficient and courteous delivery.
Not the tough-duty mats I've previously had, cheap and fun pretend checkerplate, just right to keep my feet warm on top of an old quarry tile floor for the winter.
5.00
Excellent

Date of publication
25/11/2018
Date of order
18/11/2018
25/11/2018
Great product. Easy to fit, easy to cut to size and and looks great.
5.00
Excellent

Date of publication
22/11/2018
Date of order
15/11/2018
22/11/2018
Outstanding service/delivery and the mats are amazing. Perfect for my studio. Thank you.
5.00
Excellent

Date of publication
21/11/2018
Date of order
14/11/2018
21/11/2018
Prompt delivery, lovely product. I didn't have to deal with customer service so I can't comment on that.

Would use again
4.00
Good

Date of publication
15/11/2018
Date of order
03/10/2018
15/11/2018
Product arrived as expected and on time.
5.00
Excellent

Date of publication
15/11/2018
Date of order
08/11/2018
15/11/2018
Website a bit unclear on ordering samples but otherwise fab.
4.67
Excellent

Date of publication
13/11/2018
Date of order
06/11/2018
13/11/2018
Great product and service
5.00
Excellent

Date of publication
10/11/2018
Date of order
03/11/2018
10/11/2018
Very happy
5.00
Excellent

Date of publication
08/11/2018
Date of order
12/10/2018
08/11/2018
Really easy order process, mats look terrific and quick to lay
5.00
Excellent

Date of publication
07/11/2018
Date of order
30/10/2018
07/11/2018
Very accomodating staff.
5.00
Excellent

Date of publication
06/11/2018
Date of order
30/10/2018
06/11/2018
Superb product. Super fast delivery. Value for money. Thank you.
5.00
Excellent

Date of publication
06/11/2018
Date of order
29/10/2018
06/11/2018
Arrived when stated- which was a relief as I needed them urgently.
These good quality mats are exactly what we need to protect a new wooden floor during our winter rough sleeper night shelter in Bath.
4.00
Good

Date of publication
06/11/2018
Date of order
29/10/2018
06/11/2018
Great
5.00
Excellent

Date of publication
05/11/2018
Date of order
29/10/2018
05/11/2018
FIRST CLASS PRODUCT AND SERVICE, HOWEVER I FELT THE DELIVERY EXPENSIVE, SORRY.
4.67
Excellent

Date of publication
03/11/2018
Date of order
25/10/2018
03/11/2018
Received item as described quickly. Mats are good quality and great colours.
5.00
Excellent

Date of publication
30/10/2018
Date of order
22/10/2018
30/10/2018
Received the item very fast Good quality.
5.00
Excellent

Date of publication
30/10/2018
Date of order
23/10/2018
30/10/2018
I like the portable dance floor and when I required a part that had been misdelivered, it was replaced within a couple of days. Excellent service. Highly recommended
5.00
Excellent

Date of publication
30/10/2018
Date of order
23/10/2018
30/10/2018
Excellent service and great product
5.00
Excellent

Date of publication
30/10/2018
Date of order
23/10/2018
30/10/2018
Wery good the purpul floor. I like it.
The box good. The delivery again exelent.

Thank you
5.00
Excellent

Date of publication
21/10/2018
Date of order
13/10/2018
21/10/2018
Delivery great. Haven’t tested the goods yet
4.33
Good

Date of publication
18/10/2018
Date of order
11/10/2018
18/10/2018
Great support and products
5.00
Excellent

Date of publication
16/10/2018
Date of order
09/10/2018
16/10/2018
Fast delivery. Correct product. Well packaged and not damaged. A welcome change from other companies.
5.00
Excellent

Date of publication
09/10/2018
Date of order
01/10/2018
09/10/2018
Excellent products
5.00
Excellent

Date of publication
09/10/2018
Date of order
02/10/2018
09/10/2018
only issue we had was it took 4 hours to put together
if there was any tips we could have used they would have been helpful
5.00
Excellent

Date of publication
07/10/2018
Date of order
30/09/2018
07/10/2018
Simply the best. I use them every time
5.00
Excellent

Date of publication
02/10/2018
Date of order
25/09/2018
02/10/2018
Very easy to lay down, look and feel great
5.00
Excellent

Date of publication
02/10/2018
Date of order
25/09/2018
02/10/2018
Great service and products as always
5.00
Excellent

Date of publication
30/09/2018
Date of order
23/09/2018
30/09/2018
Excellent
5.00
Excellent

Date of publication
25/09/2018
Date of order
16/09/2018
25/09/2018
Product not good. Slippery, barely useable.
2.67
Fair

Date of publication
24/09/2018
Date of order
17/09/2018
24/09/2018
quick and well communicated.
5.00
Excellent

softfloor.co.uk

softfloor.co.uk was certified by Trusted Shops on 05/06/2014.

Contact
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
hello@softfloor.co.uk
softfloor.co.uk
Owner
MMA Mats LTD
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
Trade register
Companies House 09200830
Authorized representative
Walker Brierley
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with softfloor.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.