Certificate for softfloor.co.uk

No. X167787DA8625FA27213C35FF6BDDBA90
 

Approved on
05/06/2014
Valid until
04/06/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for softfloor.co.uk



Excellent

4.64/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 160 Trusted Shops reviews collected in the last 12 months.
In total, softfloor.co.uk has already collected 551 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/04/2019
Date of order
06/04/2019
14/04/2019
Good product,quick delivery
4.67
Excellent

Date of publication
12/04/2019
Date of order
05/04/2019
12/04/2019
Great service
5.00
Excellent

Date of publication
11/04/2019
Date of order
04/04/2019
11/04/2019
The product is of great quality and arrived in a timely manner. The website is also easy to use and provides great navigation. Extremely pleased overall
5.00
Excellent

Date of publication
10/04/2019
Date of order
03/04/2019
10/04/2019
Very good
1.00
Very Poor

Date of publication
05/04/2019
Date of order
29/03/2019
05/04/2019
Excellent product and delivered on time.
5.00
Excellent

Date of publication
04/04/2019
Date of order
28/03/2019
04/04/2019
Quick & efficient service. Very happy with product.
5.00
Excellent

Date of publication
03/04/2019
Date of order
27/03/2019
03/04/2019
Can't fault delivery but out of 10 mats 2 were of a different shade of green.. I would have assumed that the tiles would have been taken from the same batch lot but this obviously was not the case..
Am in contact with customer services so hopefully the problem will be resolved but cannot comment on that as yet.
4.00
Good

Date of publication
02/04/2019
Date of order
26/03/2019
02/04/2019
Brilliant will defo pay more for girls bedroom next thank u very happy
5.00
Excellent

Date of publication
30/03/2019
Date of order
23/03/2019
30/03/2019
Great. As advertised. Arrived on time at the time stated. Exactly what I needed.
5.00
Excellent

Date of publication
28/03/2019
Date of order
21/03/2019
28/03/2019
Quick delivery not too badly priced. Item was ideal for my daughter to practice tap without ruining my floor. Only comment is no instruction but it was easy to assemble.
5.00
Excellent

Date of publication
28/03/2019
Date of order
14/03/2019
28/03/2019
Took them some time to inform that is no stock. Poor, still waiting for refund :(
1.00
Very Poor

Date of publication
27/03/2019
Date of order
15/03/2019
27/03/2019
Perfect - exactly what I was looking for :-)
5.00
Excellent

Date of publication
26/03/2019
Date of order
18/03/2019
26/03/2019
Good value for money .
5.00
Excellent

Date of publication
22/03/2019
Date of order
15/03/2019
22/03/2019
Excellent service and product. Will definatly use again.
5.00
Excellent

Date of publication
22/03/2019
Date of order
14/03/2019
22/03/2019
Delivered when expected.
Carpet tile & White Wood samples were great.
Edging with Gladiator sample thinner than the tile (I assumed thickness should have been the same - for comparison, the sample of White Wood edge and tile were of the same thickness).
The colour palette really showed of the range of colours.
Samples were bigger than I expected & that was really useful.
Quality stuff.
4.67
Excellent

Date of publication
15/03/2019
Date of order
08/03/2019
15/03/2019
Ordered off their website. Prompt delivery, well packaged.
5.00
Excellent

Date of publication
12/03/2019
Date of order
03/03/2019
12/03/2019
Great quality product
5.00
Excellent

Date of publication
08/03/2019
Date of order
01/03/2019
08/03/2019
Very good service and products.
5.00
Excellent

Date of publication
08/03/2019
Date of order
01/03/2019
08/03/2019
Great service, top quality products and good value
5.00
Excellent

Date of publication
05/03/2019
Date of order
26/02/2019
05/03/2019
Excellent response to my enquiry. Order delivered promptly. Great service
5.00
Excellent

Date of publication
05/03/2019
Date of order
26/02/2019
05/03/2019
Excellent product and service
5.00
Excellent

Date of publication
03/03/2019
Date of order
24/02/2019
03/03/2019
Very good for dancing and easy to put together, although might need some grips so it doesn’t slide anywhere
4.00
Good

Date of publication
03/03/2019
Date of order
22/02/2019
03/03/2019
Very pleased with product and service even though I now realise it is not probably suitable for my current project.
4.00
Good

Date of publication
02/03/2019
Date of order
23/02/2019
02/03/2019
delivery very quick only a few days, easy to assembly exactly what I have been looking in soft flooring for children to play on.
5.00
Excellent

Date of publication
27/02/2019
Date of order
20/02/2019
27/02/2019
Bang on
5.00
Excellent

Date of publication
25/02/2019
Date of order
17/02/2019
25/02/2019
Friendly and professional customer service Great products
4.67
Excellent

Date of publication
24/02/2019
Date of order
17/02/2019
24/02/2019
I think that my 5 stars says it all. I bought 100 classic tiles to be used as the base for a travelling show for kids. They had their first show last week and the tiles looked great and performed as expected. Superbly
Thank you Softfloor. If I could have given you 6 stars I would have.
5.00
Excellent

Date of publication
24/02/2019
Date of order
17/02/2019
24/02/2019
Excellent
5.00
Excellent

Date of publication
24/02/2019
Date of order
16/02/2019
24/02/2019
Very quick delivery, the floor was a little bit harder to put together than it looked on the video but it’s great now it’s made- perfect for tap dancing practice and very good quality.
5.00
Excellent

Date of publication
23/02/2019
Date of order
16/02/2019
23/02/2019
Well informed from ordering to delivery. Quality product and thicker / denser than other brands. Will definitely purchase from Softfloor again.
5.00
Excellent

Date of publication
21/02/2019
Date of order
14/02/2019
21/02/2019
Picked up on day of ordering which was really good.
5.00
Excellent

Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
Exactly what I was looking for in a mini dance floor
5.00
Excellent

Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
Good, had to pick delivery up from depot about 12 miles away though.
3.67
Good

Date of publication
13/02/2019
Date of order
06/02/2019
13/02/2019
Excellent service
5.00
Excellent

Date of publication
12/02/2019
Date of order
05/02/2019
12/02/2019
Great product, quick deliver and amazing customer service
5.00
Excellent

Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
Great customer service. Delivery a bit awkward initially but this may be due to location (Highland). Flooring is great and exactly what I was looking for, though certainly more challenging to put together than the lassie in the video made it look
4.00
Good

Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
Great products and service
5.00
Excellent

Date of publication
08/02/2019
Date of order
01/02/2019
08/02/2019
Good quality
5.00
Excellent

Date of publication
08/02/2019
Date of order
01/02/2019
08/02/2019
Package could be better
4.00
Good

Date of publication
03/02/2019
Date of order
27/01/2019
03/02/2019
Great service and good that the courier sends a txt with delivery information. Really worked for me.
Good product and exactly what I needed. I am using this for vibration reduction on a pump and it has really worked well.
5.00
Excellent

softfloor.co.uk

softfloor.co.uk was certified by Trusted Shops on 05/06/2014.

Contact
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
hello@softfloor.co.uk
softfloor.co.uk
Owner
MMA Mats LTD
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
Trade register
Companies House 09200830
Authorized representative
Walker Brierley
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with softfloor.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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