Reviews for exdemohut.com
-
- Delivery
-
-
- Goods
-
-
- Customer service
-
Experience with exdemohut.com
Informative, helpful, as described - fantastic ebayer Thank you for my PC. Now just need to organise a printer
Excellent quality of product, super fast delivery. So efficient, why pay full price when you can get the same for less
Everything went very smoothly, we are very happy with the product and are ordering another one
The chat facility is very useful, with very helpful and knowledgeable staff.
Customer service since has been very good too.
Customer service since has been very good too.
Great service, friendly and kept me informed. Goods were perfect, used and in original box and very well priced
Delivery was a day early Very happy with order and I received great advice pre-sale.
Well worth 5 stars.
Well worth 5 stars.
My laptop's settings were in German.
exdemohut.com replies: 21/03/2017
Apologies again for the inconvenience caused by this and thanks for trying to follow the instructions we sent to change the language. If you can let us know when is suitable for you we will book the collection of the unit as discussed.
My tv was received very quickly and in excellent condition. There was a minor problem with a scratched stand but this was replaced promptly. The customer service is excellent, emails were replied to very quickly. I would have no hesitation in buying from this company again.
Very pleased with the product purchased and received in a timely manner.
Excellent service and value for money. Will continue to use them.
Excellent service and value for money. Will continue to use them.
A telephone order was placed at the same time as my online order, before the exdemohut site could be updated.Subsequently my purchase was shipped from the Netherlands, not within the UK.Exdemohut were quick to respond to my concerns and assured me all would be fine.The laptop arrived in 'as new, grade A condition.Customer service was excellent, and many queries I had were answered promptly.
I have bought several computers from the company over the years. Each time I have received excellent customer service, quick delivery and good quality machines in perfect condition at a very competitive price.
Very satisfied with delivery, item was as described in perfect condition and worked as expected. Will use this company again without any hesitation.
Very happy.
Little unsure about exact spec on some PCs especially workstations (exact ports for example)
Little unsure about exact spec on some PCs especially workstations (exact ports for example)
Sold me something they didn't have. Now my son won't be getting his Christmas present because it's too late to buy another.
I was promised a call yesterday after new stock was due in but I heard nothing. Nor have I been notified of having had a refund.
I couldn't be more disappointed with my experience. I shall never do business with them again.
I was promised a call yesterday after new stock was due in but I heard nothing. Nor have I been notified of having had a refund.
I couldn't be more disappointed with my experience. I shall never do business with them again.
exdemohut.com replies: 29/12/2016
The item you ordered was found to be faulty. We called you the same day to explain and apologise for the inconvenience and the refund was also processed immediately. A credit memo email was also sent.
We are sorry for any inconvenience caused however there was very little else we could have done in this instance and feel your review is a little unfair
I thought the laptop was dead/useless on arrival. I phoned them 5 minutes before the phone lines opened, explained my problem, they phoned and emailed me back with a solution in about 2 hours. This level of service is outstanding Thanks to the team
Initial enquiry dealt with promptly, high quality goods supplied. Delivered quickly with own company driver, not courier. Full customer service experience very good.
The goods were delivered promptly and in excellent condition apart from two small scratches of very minor cosmetic significance. I did have a problem with Windows 7 SP1 and windows update but was able to resolve it with a bit of googling. Overall I am very satisfied with the purchase.
Excellent services. Ordered Monday, delivered Tuesday. Exactly what I ordered. Excellent communication with the the delivery driver. Rated costumer service 5 but never needed to call them. I'm sure they are as good as the other services. Thanks again "Exdemohut.com". Will use again for sure.
Very pleased with everything from exdemohut, the monitor was in pristine condition, not in original packaging but it was still protected well. Shipping time was quick, the price was extrodinarily cheap, the only thing I could have wished for when buying a £500+ monitor was a tracking number Would definitely recommend
The initially purchased item was faulty and the collection was delayed but the customer service was always spot on.
exdemohut.com
Contact
The Diamond Centre, 630 Baranailt Road, Claudy
BT47 4EA Derry
United Kingdom
BT47 4EA Derry
United Kingdom
Tel: 01216475075
sales@exdemohut.com
exdemohut.com
Owner
Sean Pearse Fullerton !! Ex Demo Hut
RUBY HOUSE, 8 RUBY PLACE
AB10 1ZP ABERDEEN
United Kingdom
RUBY HOUSE, 8 RUBY PLACE
AB10 1ZP ABERDEEN
United Kingdom
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with exdemohut.com in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.
Customer reviews