Reviews for exdemohut.com



Excellent

4.76/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 56 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 94 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
My laptop's settings were in German.
3.00
Fair

exdemohut.com replies: 21/03/2017
Apologies again for the inconvenience caused by this and thanks for trying to follow the instructions we sent to change the language. If you can let us know when is suitable for you we will book the collection of the unit as discussed.

Product as listed, fast delivery, good customer experience, will shop again.
5.00
Excellent

My tv was received very quickly and in excellent condition. There was a minor problem with a scratched stand but this was replaced promptly. The customer service is excellent, emails were replied to very quickly. I would have no hesitation in buying from this company again.
5.00
Excellent

Very pleased with the product purchased and received in a timely manner.
Excellent service and value for money. Will continue to use them.
5.00
Excellent

A telephone order was placed at the same time as my online order, before the exdemohut site could be updated.Subsequently my purchase was shipped from the Netherlands, not within the UK.Exdemohut were quick to respond to my concerns and assured me all would be fine.The laptop arrived in 'as new, grade A condition.Customer service was excellent, and many queries I had were answered promptly.
4.67
Excellent

Great product, great value form money. Very efficient and courteous service.
5.00
Excellent

I have bought several computers from the company over the years. Each time I have received excellent customer service, quick delivery and good quality machines in perfect condition at a very competitive price.
5.00
Excellent

Quick delivery, minor error in description but item at great price
5.00
Excellent

Very satisfied with delivery, item was as described in perfect condition and worked as expected. Will use this company again without any hesitation.
5.00
Excellent

Very happy.
Little unsure about exact spec on some PCs especially workstations (exact ports for example)
4.67
Excellent

Excellent Customer service from Shaun, Shawn,Sean
5.00
Excellent

Sold me something they didn't have. Now my son won't be getting his Christmas present because it's too late to buy another.

I was promised a call yesterday after new stock was due in but I heard nothing. Nor have I been notified of having had a refund.

I couldn't be more disappointed with my experience. I shall never do business with them again.
1.00
Very Poor

exdemohut.com replies: 29/12/2016
The item you ordered was found to be faulty. We called you the same day to explain and apologise for the inconvenience and the refund was also processed immediately. A credit memo email was also sent. We are sorry for any inconvenience caused however there was very little else we could have done in this instance and feel your review is a little unfair

I thought the laptop was dead/useless on arrival. I phoned them 5 minutes before the phone lines opened, explained my problem, they phoned and emailed me back with a solution in about 2 hours. This level of service is outstanding Thanks to the team
5.00
Excellent

Very satisfied customer
5.00
Excellent

I'm very,very satisfied, is a very good product.
5.00
Excellent

Initial enquiry dealt with promptly, high quality goods supplied. Delivered quickly with own company driver, not courier. Full customer service experience very good.
5.00
Excellent

The goods were delivered promptly and in excellent condition apart from two small scratches of very minor cosmetic significance. I did have a problem with Windows 7 SP1 and windows update but was able to resolve it with a bit of googling. Overall I am very satisfied with the purchase.
4.33
Good

Very satisfied - good price, good product, fast delivery.
4.33
Good

Excellent services. Ordered Monday, delivered Tuesday. Exactly what I ordered. Excellent communication with the the delivery driver. Rated costumer service 5 but never needed to call them. I'm sure they are as good as the other services. Thanks again "Exdemohut.com". Will use again for sure.
5.00
Excellent

Great customer service
5.00
Excellent

Very very I am very pleased with the computer and it came before it was due
5.00
Excellent

Very pleased with everything from exdemohut, the monitor was in pristine condition, not in original packaging but it was still protected well. Shipping time was quick, the price was extrodinarily cheap, the only thing I could have wished for when buying a £500+ monitor was a tracking number Would definitely recommend
4.67
Excellent

Very fast delivery, great products and at a very good price
5.00
Excellent

Highly recommend :)
5.00
Excellent

The initially purchased item was faulty and the collection was delayed but the customer service was always spot on.
4.33
Good

All good, cannot fault service or product to date.
5.00
Excellent

Did everything to satisfy our requirements.

Thank you Exdemohut
5.00
Excellent

Excellent price, HP Elitebook exactly as described, straightforward transaction.
4.33
Good

Laptop was just like new as described. Delivery prompt and informed. Very pleased.
5.00
Excellent

Had two laptops from these guys now and both delivered very quickly and both quality products. You wouldn't know they were ex-demo. All good.
5.00
Excellent

Cannot fault in anyway. Excellent service. Saved over £1200 on a printer that is in brand new condition. It has come with £200 worth of inks pre-installed. Free Next day delivery on a pallet with tracking number. all in all Fantastic company and service. Will be using them for all IT purchases in future. Business user
5.00
Excellent

Staff were helpful and knowledgeable when answering questions about the product. Goods were excellent value for money and exactly as described. Will definitely be back if I ever need another laptop
5.00
Excellent

Great
5.00
Excellent

There were difficulties with graded stack having been sold but Sean pressed for and got a deal for me which I accepted. I had some teething problems around the hard reset and again Sean helped with patient support and follow-up. Thanks and well done. CJS
5.00
Excellent

Product looked brand new and as described.
Communication with the seller was great.
Delivery was prompt.
5.00
Excellent

A good quality product in perfect condition and delivered at lightning speed. Wouod certainly recommend.
5.00
Excellent

My needs were urgent for shipment same day. Customer service had agreed this, but then shipment did not happen, but I as not informed. Customer service seemed very willing to help, but my deduction in points is for the performance of the function as compared to the expectation of the agreed performance. Always best to under promise and over deliver rather than over promise and under deliver.
3.67
Good

Very helpful and reliable, quality product
5.00
Excellent

Item sent promptly. Easy transaction and condition of exdemo item better than expected. Very happy.
5.00
Excellent

Thankyou..
5.00
Excellent

exdemohut.com customer reviews

exdemohut.com

Contact
The Diamond Centre, 630 Baranailt Road, Claudy
BT47 4EA Derry
United Kingdom
sales@exdemohut.com
exdemohut.com

Owner
Sean Pearse Fullerton !! Ex Demo Hut
RUBY HOUSE, 8 RUBY PLACE
AB10 1ZP ABERDEEN
United Kingdom
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with exdemohut.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.