Reviews for exdemohut.com



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 80 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 157 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
as described, well packaged, tracking info good, arrived on time.
5.00
Excellent

Ordered item found broken, luckily before sending.
It was the last one, so I didn't get anything.
1.00
Very Poor

exdemohut.com replies: 04/12/2017
Apologies that we couldn't complete your order. The fault was found during final testing before shipping and we contacted you immediately to explain. We understand your disappointment but couldn't do much else in the circumstances and processed your refund immediately also. Apologies again for the inconvenience.

Brilliant
5.00
Excellent

Excellent service and communication.
5.00
Excellent

The laptop was in excellent condition and just as described and the customer service was first class.
5.00
Excellent

Prompt attention to my order regular emails advising as to what was happening with my order.
5.00
Excellent

There was a long delay in delivering and then a call to say the UK keyboard was the reason. A 'better' model was dispatched but this also took far too long to arrive. To top it all my advisor didn't notice the device had no camera and the whole thing wobbles alarmingly. I think it is old and has been stored badly.

I would like a refund.
1.00
Very Poor

exdemohut.com replies: 16/11/2017
Hi Margaret, apologies that you were disappointed with the upgraded unit we supplied. As discussed on the phone, customer service is very important to us and we were glad to be able to resolve your issue.

Received quickly, excellent condition, great laptop.
5.00
Excellent

As described - probably unused. VGA cable supplied not suitable but not a problem.
5.00
Excellent

I am so happy with exdemohut. I will definitely recommend this shop to everyone after a PC. Great customer service as well. My delivery was meant to arrive on a Monday. But I spoke to Sean who was so polite and helpful, and hr helped my delivery turn up on a Saturday. My HP laptop is working perfectly, like it is Brand New. No problems at all. Well done exdemohut.
5.00
Excellent

Great company to deal with, good com's and excellent delivery.
5.00
Excellent

Fast supply of an "HP Renew" EliteDesk at a good price.
5.00
Excellent

Everything fine but I didn't receive an estimated delivery date. Item arrived quickly but I just didn't know when to expect it
4.67
Excellent

I was dubious as it seemed such a good deal... but ordered at 4pm and I had the laptop 12pm the following day. Laptop was as new... Will def buy again.
5.00
Excellent

The delivery was incredibly swift.
My purchase looks as good as new and works perfectly.
The description matched the item accurately and I am very satisfied with the value.. Well done Exdemohut.
Regards - George Watt
5.00
Excellent

Great speedy delivery, product just as described. Thank you
5.00
Excellent

I bought a laptop from Ex demo, it was delivered sooner than I expected. I was a bit paranoid about online shopping but Ex demo proved me wrong. Their product was cheaper than expected and it is in an impeccable state. I am very pleased.
5.00
Excellent

Very pleased
5.00
Excellent

Excellent product in near immaculate condition, fast postage and delivered exactly what they advertised. I have been recommending this business to everyone I know
5.00
Excellent

At 1st I think we are all the same, never real sure, we see a item at the price and we think, this can't be right, or true, we think it could be a rip off. BUT this was far from the truth, I chatted live on line, they answered all my questions and
Told me why item can be so cheaper than else way, they told me about the item I wanted, I order Friday it arrived Monday, FANTASTIC TRY THEM I WILL
5.00
Excellent

only 3 for customer service because despite a promise of an e-mail on despatch none was forthcoming and I was only in by luck when the courier arrived. Who would have been held to pay excess had I not been in? still have not had any despatch notification
4.33
Good

Excellent. The representative was very patient in helping me choose a Desktop that suited my purpose. Everything was great and I received my order as scheduled. Very pleased. Thank you.
5.00
Excellent

Placed my order online and a couple of minutes later Sean rang regarding delivery charges and offered the option to cancel if I felt it too costly. He also offered to pay half the charge. His customer service is fantastic, thanks Sean. I am delighted with my purchase and the speed of delivery, should add I'm not on mainland. Happy to recommend ex-demo hut for goods but specially their service.
5.00
Excellent

Excellent
5.00
Excellent

Absolutely brilliant, TV well beyond expectations, great service. Would not hesitate to recommend to everyone
5.00
Excellent

I purchased a tv from these. The tv arrived with the wrong stand and parts for the tv itself was missing, they said the stand was the original one and that the cover which was eventually sent to me fitted over back but it didnt as the stand wasnt the right one. I ended up buying the original stand myself on ebay as i couldnt be bothered dealing with them any further.
1.00
Very Poor

Excellent customer service and delivery. Laptop is immaculate. Recommended
5.00
Excellent

Everything that was promised in their description and more I couldn't be more pleased I would definitely buy from them again.
5.00
Excellent

Advice, ordering, delivery and product excellent so far - just setting up my laptop - looks brand new
5.00
Excellent

Item was received in excellent condition in original packaging and looked completely new. Prompt delivery by courier. I have not used ExDemoHut before, and would have no hesitation about using this company again.
5.00
Excellent

Very quick and efficient transaction.
5.00
Excellent

Superb customer service
5.00
Excellent

Excellent service
5.00
Excellent

Can't fault in any way top service
5.00
Excellent

Great service
5.00
Excellent

Delivered as described and at a good price Would use them again.
5.00
Excellent

Easy to order, received a call checking the order - very good service, quick delivery & the PC was exactly what we needed.
5.00
Excellent

Great service item was exactly as described and was delivered very quickly. Communication was first class and kept me informed all the time I would defiantly recommend them to others. Thanks Ex Demo Hut.
5.00
Excellent

Great ProductGreat QualityGreat Customer ServiceWould recommend to friends/family 100
5.00
Excellent

Really impressed with the laptop and the price. No problems so far.
5.00
Excellent

exdemohut.com customer reviews

exdemohut.com

Contact
The Diamond Centre, 630 Baranailt Road, Claudy
BT47 4EA Derry
United Kingdom
sales@exdemohut.com
exdemohut.com

Owner
Sean Pearse Fullerton !! Ex Demo Hut
RUBY HOUSE, 8 RUBY PLACE
AB10 1ZP ABERDEEN
United Kingdom
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with exdemohut.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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