Reviews for exdemohut.com
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- Delivery
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- Goods
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- Customer service
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Experience with exdemohut.com
Date of publication
17/08/2018
Date of order
03/08/2018
17/08/2018
Ordered 5 times from this company. Prompt delivery and never had any problems. Will continue to use them.
Date of publication
15/07/2018
Date of order
09/07/2018
15/07/2018
Nothing too much trouble advice wise on what I needed and when it was found that my purchase was damaged in the warehouse I was given an upgrade to a better model without extra charge.
Date of publication
31/05/2018
Date of order
26/05/2018
31/05/2018
Great product for price and quick delivery with good communication.
Date of publication
28/05/2018
Date of order
22/05/2018
28/05/2018
My purchase went smoothly and I'm completely satisfied. I shall use them again when the need arises. They have saved me money.
Date of publication
13/05/2018
Date of order
08/05/2018
13/05/2018
Many thanks for this great computer
Date of publication
29/04/2018
Date of order
18/04/2018
29/04/2018
Excellent service , quick delivery , excellent customer service. Can't say anything about product yet as hardly used , time will tell.
Date of publication
24/04/2018
Date of order
19/04/2018
24/04/2018
Delivery was made within 30 Hours of Purchase.
Great Product, extremely happy with purchase.
Great Product, extremely happy with purchase.
Date of publication
21/04/2018
Date of order
16/04/2018
21/04/2018
great service, very fast delivery and support on all issues i faced following the purchase
Date of publication
18/04/2018
Date of order
12/04/2018
18/04/2018
Delivery was 2 working days instead of the promised 1/or next day delivery, but this fortunately did not cause me too much hassle. The product is fabulous, as new, and the customer service was excellent.
Date of publication
14/04/2018
Date of order
08/04/2018
14/04/2018
Bought a laptop from this shop. Excellent customer service. Prompt delivery.
Date of publication
09/04/2018
Date of order
02/04/2018
09/04/2018
Wide range offered so I could find something that meet my needs. Delivery was quick and secure. Managed my expectations, and were very helpful on any questions I had afterwards.
Date of publication
26/03/2018
Date of order
21/03/2018
26/03/2018
Quick delivery, laptop in good condition.
Date of publication
23/03/2018
Date of order
18/03/2018
23/03/2018
Product was exactly as described. Delivered in excellent time. Highly recommended.
Date of publication
17/03/2018
Date of order
12/03/2018
17/03/2018
Very fast delivery and good customer service, high rank quality item, thank you
exdemohut.com replies: 19/03/2018
Thanks very much for the nice review and glad you're happy with the product and service.
Date of publication
14/03/2018
Date of order
08/03/2018
14/03/2018
Exdemohut couldn't have been more helpful. Thank you Sean for your help with rush delivery, after sales advice and help at the end of a phone. Person (Sean) first time - no long telephone menus to go through When I need more IT hardware, definitely my first stop next time.
exdemohut.com replies: 15/03/2018
Thanks very much for taking the time to leave us such great feedback. Much appreciated
Date of publication
26/02/2018
Date of order
21/02/2018
26/02/2018
On-line help and Sean on the telephone very good and knowledgeable.
exdemohut.com replies: 02/03/2018
Thanks for the great feedback Phillip
Date of publication
23/02/2018
Date of order
08/02/2018
23/02/2018
First rate organisation, there was a slight problem with the laptop when it arrived but this was dealt with speedily, professionally and courteously. I cannot praise this company enough and should we require another laptop I will make them my first choice.
exdemohut.com replies: 02/03/2018
Thanks for taking the time to leave us such a nice review. Much appreciated and glad to hear that you're happy with us
Date of publication
22/02/2018
Date of order
17/02/2018
22/02/2018
Seamless, fast and efficient. Perfect.
exdemohut.com replies: 23/02/2018
Thanks for the feedback and glad you're happy with our service. Hope to do business again in the future. Ex Demo Hut
Date of publication
21/02/2018
Date of order
13/02/2018
21/02/2018
Start to finish effortless Many Thanks.
exdemohut.com replies: 22/02/2018
Thanks for the nice feedback, if you need anything else just let us know.
Date of publication
20/02/2018
Date of order
15/02/2018
20/02/2018
Laptop arrived and was very promising, immaculate condition. Windows 10 requested activation code but none supplied. Only way was to send product back to store (Norway) for refund or have sticker applied. Complete inconvenience. No part refund offered for lack of usable OS. No sticker suggests lack of care / attention when ordering. Can not recommend as a result which is a shame
exdemohut.com replies: 21/02/2018
Apologies again about this, as explained we are not permitted to send out Windows license keys by Microsoft but we were obviously willing to collect the unit and reinstall the license which would have been a 3-4 day turnaround or give you a full refund which I understand wasn't ideal but the best we could offer in the circumstances and apologies again for the inconvenience.
Date of publication
12/02/2018
Date of order
07/02/2018
12/02/2018
Fantastic Price, laptop in great quality looks just as new. Arrived super quick... Will definitely be returning for future purchases and will give full recommendation to anyone looking for a great deal and good quality
exdemohut.com replies: 21/02/2018
Thanks for the great feedback, glad you are happy with it
Date of publication
08/02/2018
Date of order
03/02/2018
08/02/2018
Good price and excellent delivery.
exdemohut.com replies: 21/02/2018
Thanks for the great feedback, glad you are happy with our service
Date of publication
08/02/2018
Date of order
05/01/2018
08/02/2018
Helpful staff
exdemohut.com replies: 21/02/2018
Thanks for the great feedback, glad you were happy with the item and apologies for the slight delay with the delivery.
Date of publication
31/01/2018
Date of order
26/01/2018
31/01/2018
Great service & fast delivery
Date of publication
06/12/2017
Date of order
21/11/2017
06/12/2017
as described, well packaged, tracking info good, arrived on time.
Date of publication
02/12/2017
Date of order
27/11/2017
02/12/2017
Ordered item found broken, luckily before sending.
It was the last one, so I didn't get anything.
It was the last one, so I didn't get anything.
exdemohut.com replies: 04/12/2017
Apologies that we couldn't complete your order. The fault was found during final testing before shipping and we contacted you immediately to explain. We understand your disappointment but couldn't do much else in the circumstances and processed your refund immediately also. Apologies again for the inconvenience.
Date of publication
20/11/2017
Date of order
14/11/2017
20/11/2017
Excellent service and communication.
Date of publication
19/11/2017
Date of order
06/11/2017
19/11/2017
The laptop was in excellent condition and just as described and the customer service was first class.
Date of publication
19/11/2017
Date of order
14/11/2017
19/11/2017
Prompt attention to my order regular emails advising as to what was happening with my order.
Date of publication
12/11/2017
Date of order
27/10/2017
12/11/2017
There was a long delay in delivering and then a call to say the UK keyboard was the reason. A 'better' model was dispatched but this also took far too long to arrive. To top it all my advisor didn't notice the device had no camera and the whole thing wobbles alarmingly. I think it is old and has been stored badly.
I would like a refund.
I would like a refund.
exdemohut.com replies: 16/11/2017
Hi Margaret, apologies that you were disappointed with the upgraded unit we supplied. As discussed on the phone, customer service is very important to us and we were glad to be able to resolve your issue.
Date of publication
12/11/2017
Date of order
06/11/2017
12/11/2017
Received quickly, excellent condition, great laptop.
Date of publication
02/11/2017
Date of order
28/10/2017
02/11/2017
As described - probably unused. VGA cable supplied not suitable but not a problem.
Date of publication
01/11/2017
Date of order
26/10/2017
01/11/2017
I am so happy with exdemohut. I will definitely recommend this shop to everyone after a PC. Great customer service as well. My delivery was meant to arrive on a Monday. But I spoke to Sean who was so polite and helpful, and hr helped my delivery turn up on a Saturday. My HP laptop is working perfectly, like it is Brand New. No problems at all. Well done exdemohut.
Date of publication
31/10/2017
Date of order
25/10/2017
31/10/2017
Great company to deal with, good com's and excellent delivery.
Date of publication
28/10/2017
Date of order
22/10/2017
28/10/2017
Fast supply of an "HP Renew" EliteDesk at a good price.
Date of publication
25/10/2017
Date of order
19/10/2017
25/10/2017
Everything fine but I didn't receive an estimated delivery date. Item arrived quickly but I just didn't know when to expect it
Date of publication
23/10/2017
Date of order
18/10/2017
23/10/2017
I was dubious as it seemed such a good deal... but ordered at 4pm and I had the laptop 12pm the following day. Laptop was as new... Will def buy again.
exdemohut.com
Contact
The Diamond Centre, 630 Baranailt Road, Claudy
BT47 4EA Derry
United Kingdom
BT47 4EA Derry
United Kingdom
Tel: 01216475075
sales@exdemohut.com
exdemohut.com
Owner
Sean Pearse Fullerton !! Ex Demo Hut
RUBY HOUSE, 8 RUBY PLACE
AB10 1ZP ABERDEEN
United Kingdom
RUBY HOUSE, 8 RUBY PLACE
AB10 1ZP ABERDEEN
United Kingdom
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with exdemohut.com in their own words.
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