Reviews for exdemohut.com



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 75 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 165 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/02/2018
Date of order
08/02/2018
23/02/2018
First rate organisation, there was a slight problem with the laptop when it arrived but this was dealt with speedily, professionally and courteously. I cannot praise this company enough and should we require another laptop I will make them my first choice.
5.00
Excellent

Date of publication
22/02/2018
Date of order
17/02/2018
22/02/2018
Seamless, fast and efficient. Perfect.
5.00
Excellent

exdemohut.com replies: 23/02/2018
Thanks for the feedback and glad you're happy with our service. Hope to do business again in the future. Ex Demo Hut

Date of publication
21/02/2018
Date of order
13/02/2018
21/02/2018
Start to finish effortless Many Thanks.
5.00
Excellent

exdemohut.com replies: 22/02/2018
Thanks for the nice feedback, if you need anything else just let us know.

Date of publication
20/02/2018
Date of order
15/02/2018
20/02/2018
Laptop arrived and was very promising, immaculate condition. Windows 10 requested activation code but none supplied. Only way was to send product back to store (Norway) for refund or have sticker applied. Complete inconvenience. No part refund offered for lack of usable OS. No sticker suggests lack of care / attention when ordering. Can not recommend as a result which is a shame
2.67
Fair

exdemohut.com replies: 21/02/2018
Apologies again about this, as explained we are not permitted to send out Windows license keys by Microsoft but we were obviously willing to collect the unit and reinstall the license which would have been a 3-4 day turnaround or give you a full refund which I understand wasn't ideal but the best we could offer in the circumstances and apologies again for the inconvenience.

Date of publication
12/02/2018
Date of order
07/02/2018
12/02/2018
Fantastic Price, laptop in great quality looks just as new. Arrived super quick... Will definitely be returning for future purchases and will give full recommendation to anyone looking for a great deal and good quality
5.00
Excellent

exdemohut.com replies: 21/02/2018
Thanks for the great feedback, glad you are happy with it

Date of publication
08/02/2018
Date of order
03/02/2018
08/02/2018
Good price and excellent delivery.
5.00
Excellent

exdemohut.com replies: 21/02/2018
Thanks for the great feedback, glad you are happy with our service

Date of publication
08/02/2018
Date of order
05/01/2018
08/02/2018
Helpful staff
4.00
Good

exdemohut.com replies: 21/02/2018
Thanks for the great feedback, glad you were happy with the item and apologies for the slight delay with the delivery.

Date of publication
31/01/2018
Date of order
26/01/2018
31/01/2018
Great service & fast delivery
5.00
Excellent

Date of publication
06/12/2017
Date of order
21/11/2017
06/12/2017
as described, well packaged, tracking info good, arrived on time.
5.00
Excellent

Date of publication
02/12/2017
Date of order
27/11/2017
02/12/2017
Ordered item found broken, luckily before sending.
It was the last one, so I didn't get anything.
1.00
Very Poor

exdemohut.com replies: 04/12/2017
Apologies that we couldn't complete your order. The fault was found during final testing before shipping and we contacted you immediately to explain. We understand your disappointment but couldn't do much else in the circumstances and processed your refund immediately also. Apologies again for the inconvenience.

Date of publication
28/11/2017
Date of order
23/11/2017
28/11/2017
Brilliant
5.00
Excellent

Date of publication
20/11/2017
Date of order
14/11/2017
20/11/2017
Excellent service and communication.
5.00
Excellent

Date of publication
19/11/2017
Date of order
06/11/2017
19/11/2017
The laptop was in excellent condition and just as described and the customer service was first class.
5.00
Excellent

Date of publication
19/11/2017
Date of order
14/11/2017
19/11/2017
Prompt attention to my order regular emails advising as to what was happening with my order.
5.00
Excellent

Date of publication
12/11/2017
Date of order
27/10/2017
12/11/2017
There was a long delay in delivering and then a call to say the UK keyboard was the reason. A 'better' model was dispatched but this also took far too long to arrive. To top it all my advisor didn't notice the device had no camera and the whole thing wobbles alarmingly. I think it is old and has been stored badly.

I would like a refund.
1.00
Very Poor

exdemohut.com replies: 16/11/2017
Hi Margaret, apologies that you were disappointed with the upgraded unit we supplied. As discussed on the phone, customer service is very important to us and we were glad to be able to resolve your issue.

Date of publication
12/11/2017
Date of order
06/11/2017
12/11/2017
Received quickly, excellent condition, great laptop.
5.00
Excellent

Date of publication
02/11/2017
Date of order
28/10/2017
02/11/2017
As described - probably unused. VGA cable supplied not suitable but not a problem.
5.00
Excellent

Date of publication
01/11/2017
Date of order
26/10/2017
01/11/2017
I am so happy with exdemohut. I will definitely recommend this shop to everyone after a PC. Great customer service as well. My delivery was meant to arrive on a Monday. But I spoke to Sean who was so polite and helpful, and hr helped my delivery turn up on a Saturday. My HP laptop is working perfectly, like it is Brand New. No problems at all. Well done exdemohut.
5.00
Excellent

Date of publication
31/10/2017
Date of order
25/10/2017
31/10/2017
Great company to deal with, good com's and excellent delivery.
5.00
Excellent

Date of publication
28/10/2017
Date of order
22/10/2017
28/10/2017
Fast supply of an "HP Renew" EliteDesk at a good price.
5.00
Excellent

Date of publication
25/10/2017
Date of order
19/10/2017
25/10/2017
Everything fine but I didn't receive an estimated delivery date. Item arrived quickly but I just didn't know when to expect it
4.67
Excellent

Date of publication
23/10/2017
Date of order
18/10/2017
23/10/2017
I was dubious as it seemed such a good deal... but ordered at 4pm and I had the laptop 12pm the following day. Laptop was as new... Will def buy again.
5.00
Excellent

Date of publication
17/10/2017
Date of order
11/10/2017
17/10/2017
The delivery was incredibly swift.
My purchase looks as good as new and works perfectly.
The description matched the item accurately and I am very satisfied with the value.. Well done Exdemohut.
Regards - George Watt
5.00
Excellent

Date of publication
13/10/2017
Date of order
07/10/2017
13/10/2017
Great speedy delivery, product just as described. Thank you
5.00
Excellent

Date of publication
06/10/2017
Date of order
01/10/2017
06/10/2017
I bought a laptop from Ex demo, it was delivered sooner than I expected. I was a bit paranoid about online shopping but Ex demo proved me wrong. Their product was cheaper than expected and it is in an impeccable state. I am very pleased.
5.00
Excellent

Date of publication
04/10/2017
Date of order
28/09/2017
04/10/2017
Very pleased
5.00
Excellent

Date of publication
03/10/2017
Date of order
11/09/2017
03/10/2017
Excellent product in near immaculate condition, fast postage and delivered exactly what they advertised. I have been recommending this business to everyone I know
5.00
Excellent

Date of publication
28/09/2017
Date of order
22/09/2017
28/09/2017
At 1st I think we are all the same, never real sure, we see a item at the price and we think, this can't be right, or true, we think it could be a rip off. BUT this was far from the truth, I chatted live on line, they answered all my questions and
Told me why item can be so cheaper than else way, they told me about the item I wanted, I order Friday it arrived Monday, FANTASTIC TRY THEM I WILL
5.00
Excellent

Date of publication
26/09/2017
Date of order
18/09/2017
26/09/2017
only 3 for customer service because despite a promise of an e-mail on despatch none was forthcoming and I was only in by luck when the courier arrived. Who would have been held to pay excess had I not been in? still have not had any despatch notification
4.33
Good

Date of publication
25/09/2017
Date of order
13/09/2017
25/09/2017
Excellent. The representative was very patient in helping me choose a Desktop that suited my purpose. Everything was great and I received my order as scheduled. Very pleased. Thank you.
5.00
Excellent

Date of publication
22/09/2017
Date of order
12/09/2017
22/09/2017
Placed my order online and a couple of minutes later Sean rang regarding delivery charges and offered the option to cancel if I felt it too costly. He also offered to pay half the charge. His customer service is fantastic, thanks Sean. I am delighted with my purchase and the speed of delivery, should add I'm not on mainland. Happy to recommend ex-demo hut for goods but specially their service.
5.00
Excellent

Date of publication
15/09/2017
Date of order
06/09/2017
15/09/2017
Excellent
5.00
Excellent

Date of publication
12/09/2017
Date of order
07/09/2017
12/09/2017
Absolutely brilliant, TV well beyond expectations, great service. Would not hesitate to recommend to everyone
5.00
Excellent

Date of publication
11/09/2017
Date of order
04/09/2017
11/09/2017
I purchased a tv from these. The tv arrived with the wrong stand and parts for the tv itself was missing, they said the stand was the original one and that the cover which was eventually sent to me fitted over back but it didnt as the stand wasnt the right one. I ended up buying the original stand myself on ebay as i couldnt be bothered dealing with them any further.
1.00
Very Poor

Date of publication
07/09/2017
Date of order
02/09/2017
07/09/2017
Excellent customer service and delivery. Laptop is immaculate. Recommended
5.00
Excellent

Date of publication
04/09/2017
Date of order
30/08/2017
04/09/2017
Everything that was promised in their description and more I couldn't be more pleased I would definitely buy from them again.
5.00
Excellent

Date of publication
03/09/2017
Date of order
29/08/2017
03/09/2017
Advice, ordering, delivery and product excellent so far - just setting up my laptop - looks brand new
5.00
Excellent

Date of publication
01/09/2017
Date of order
27/08/2017
01/09/2017
Item was received in excellent condition in original packaging and looked completely new. Prompt delivery by courier. I have not used ExDemoHut before, and would have no hesitation about using this company again.
5.00
Excellent

Date of publication
25/08/2017
Date of order
20/08/2017
25/08/2017
Very quick and efficient transaction.
5.00
Excellent

Date of publication
22/08/2017
Date of order
17/08/2017
22/08/2017
Superb customer service
5.00
Excellent

exdemohut.com customer reviews

exdemohut.com

Contact
The Diamond Centre, 630 Baranailt Road, Claudy
BT47 4EA Derry
United Kingdom
sales@exdemohut.com
exdemohut.com

Owner
Sean Pearse Fullerton !! Ex Demo Hut
RUBY HOUSE, 8 RUBY PLACE
AB10 1ZP ABERDEEN
United Kingdom
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with exdemohut.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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