Hatshopping.co.ukReviews:
78 reviews in the last 12 months459 total reviews
Good
TrustmarkValid
Top positive review
25 Jan 2024
Verified review
I ordered a black beret as I bought a red one of their brand from Barcelona . Placing the order was quite straightforward as information about my order was sent to me straightaway with my expected the delivery date .
There was a bit of Confusion as I accidentally placed 2 orders without realising. However , a quick telephone call to their customer service helped to resolve the situation.
I’ve not used the black beret but looking forward to using it as I had compliments when I wore the red one .
Read more
Top negative review
26 Nov 2023
Verified review
The product that I ordered was a gift for my husband for Christmas. It was sent in a box with Stetson marked across the box. Which gives away the product. But what was appalling was that the indent with my name and address, my order, the price off my order was on the outside of the packaging for everyone to read.
So as I was working when it was delivered and my husband received the package which is his Christmas present.
I will not be posting a picture as it has my personal details.
I am unlikely to order again due to this!
Read more
Reviews for Hatshopping.co.uk
TP
Thomas P.
CONWY
11 Apr 2024
Verified review
The item has arrived, well out of the time limit quoted, however the goods are OK. Contact between the buyer and seller were ok, but the dispatch time very poor. Thanks
Report review
Answer by Hatshopping.co.uk
6 days ago
Hello, thank you for your message. We feel sorry that the parcel arrived late and is not as expected. The delivery time is delayed due to many reasons. We have already contacted you separately to explain the situation and offer help. But we can see on the other hand that this parcel should be delivered meanwhile. Anyway, you can contact us if there are any questions left.
13 Feb 2024
Verified review
Good quality hat - nice style/design
Delivery was good - coming from abroad
There is a limit on sizes - i wanted 56cm, had to order 57cm - and the accompanying headband (reducer) is not ideal - got a better one online!
Report review
JB
Jack B.
London
9 Feb 2024
Verified review
Great product, but……
Great product. Sent from EU so took a while, and if I had known the Customs, Royal Mail and VAT Charges beforehand I wouldn’t have bought. £43 for a £140 hat
I appreciate not Hatshoppings fault.
Report review
17 Jan 2024
Verified review
Report review
GC
Grahame C.
Edinburgh
25 Jul 2023
Verified review
Big choice of hats to look at, browse etc. Not easy buying online from size point of view as there is no consistency between brands - and sometimes, within a brand. Buying online also means delivery to UK can take a while and if the size is wrong, then it costs to return. I suppose that’s the way it is re shopping online these days.
The Alfonso d’Este hat I bought on this occasion is excellent and fits how Ilike. A brand I will look at again.
Report review
CP
Carol P.
Derbyshire, England
1 Nov 2023
Verified review
Nice hat , customer service could be improved
Delivery takes too long from order date . Returns process is unclear and instructions need amending to explain which carrier you can use in the UK , that you the buyer pay the costs but can then claim a refund from the seller.
Goods arrived as described and well packaged.
Customer service respond promptly to e mails and queries.
Report review
25 Aug 2023
Verified review
Its good material and nice cap, but the size is S/M but little bit big for me
Report review
RT
Richard T.
Salisbury
21 Jun 2023
Verified review
Ordered on the 09/06/2023, Still not in UK 21/06/2023
Report review
16 Nov 2023
Verified review
Report review