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Top positive review
25 Jan 2024
Verified review
I ordered a black beret as I bought a red one of their brand from Barcelona . Placing the order was quite straightforward as information about my order was sent to me straightaway with my expected the delivery date .
There was a bit of Confusion as I accidentally placed 2 orders without realising. However , a quick telephone call to their customer service helped to resolve the situation.
I’ve not used the black beret but looking forward to using it as I had compliments when I wore the red one .
The product that I ordered was a gift for my husband for Christmas. It was sent in a box with Stetson marked across the box. Which gives away the product. But what was appalling was that the indent with my name and address, my order, the price off my order was on the outside of the packaging for everyone to read.
So as I was working when it was delivered and my husband received the package which is his Christmas present.
I will not be posting a picture as it has my personal details.
I am unlikely to order again due to this!
The product that I ordered was a gift for my husband for Christmas. It was sent in a box with Stetson marked across the box. Which gives away the product. But what was appalling was that the indent with my name and address, my order, the price off my order was on the outside of the packaging for everyone to read.
So as I was working when it was delivered and my husband received the package which is his Christmas present.
I will not be posting a picture as it has my personal details.
I am unlikely to order again due to this!
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Answer by Hatshopping.co.uk
6 Dec 2023
Hello, thank you for your message and feedback. We are surprised about your feedback regarding this sending. Indeed, our hat boxes are marked with our brand. This is our signature. Additionally your address is always on the label attached to the parcel. Otherwise it wont arrive successfully. However, the pricing should not be included. We do only send invoices separately by mail. We have just contacted you separately to offer help and answer questions.
17 Jul 2023
Verified review
Ordered hat on web as advertised and it seems its not avalable till aug. Why?
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Answer by Hatshopping.co.uk
21 Jul 2023
Hello, thank you for your feedback. We feel sorry that you have received misleading information about the availability of your item ordered. The item is available and the order is dispatched meanwhile.
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