snhtradecentre.co.uk- Logo - reviews

snhtradecentre.co.ukReviews

: 4,937Excellent

4.70

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 01/08/2013
updated on: 12/08/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At snhtradecentre.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 01/08/2013
updated on: 12/08/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At snhtradecentre.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for snhtradecentre.co.uk

629 verified reviews in the last 12 months

4,937 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
I ordered a twin wall flue pipe to match an existing system and used the photo on the website for reference. The item sent was not as the photo so wouldn’t match. Contacted SNH and explained the problem, Sarah could not have been more helpful in resolving the problem. I paid for the correct one to be sent which arrived next day and received an immediate refund on returning the other flue pipe. It is easy to rate a company when things go well but I think more accurately when they don’t. I would highly recommend SNH as a company; helpful, polite, knowledgable and excellent customer service.
Report review

Show all positive reviews

the most relevant critical review


4 months ago 
I ordered a Joule Cyclone, as the website stated it will be delivered within 3-5 working days, quicker then any other supplier. I called before placing my order and was told that was the quickest, and it will come directly from the supplier. Once I placed my order, I received two emails one confirming my order and another the next day stating my order has been dispatched. On day 4 I thought I would call and confirm when it will be arriving as I had not heard anything and needed to set a day for an engineer to be here to fit it. I was told as the following week was a Easter bank holiday I would have to wait a further 6 working days. I replied by saying "I ordered it last week, which makes it two Mondays before the Easter weekend" - I was then told the manufacturing company had moved premises and that they had a backlog of orders. Something I wish they told me at the point of ordering, I had to now wait for the refund to be back in my account to be able to pay for the next order. Luckily our engineer was happy to pay for an alternative and to pay him once our refund had come through. The staff on all my calls were very polite otherwise.
Report review

Show all critical reviews

Reviews for snhtradecentre.co.uk

Filter 
Sort by Latest first 
(544)
 Verified review
2 days ago 
Great communication. Very quick delivery. What's not to like!
Report review
Answer by snhtradecentre.co.uk
Yesterday
Hello Andrew, thank you so much for this wonderful 5 star review! We are so pleased you had an easy trouble free shopping experience at SNH! Hopefully we can be of help again in the future. Kind regards from all the team at SNH
 Verified review
2 days ago
Always delivered quickly and any issues are resolved in an equally timely fashion.
Report review
Answer by snhtradecentre.co.uk
2 days ago
Good morning Hargreaves, Thank you for visiting us again and sharing this wonderful feedback! We appreciate your loyalty and continued trust in our products and delivery service. Our entire team work hard to provide our Customers with an exceptional service and we will be proud to pass on your lovely comments to them. Have a great day from all at SNH and we look forward to being of service to you again soon!
 Verified review
3 days ago
Super quick delivery in under 24 hours from placing order
Report review
Answer by snhtradecentre.co.uk
2 days ago
Good Morning Mr Logan, we really appreciate you taking the time to leave us 5 stars. The team here at SNH are thrilled, they work extremely hard to send the orders out in a timely manner, we hope we can be of service again soon!
 Verified review
4 days ago
Excellent price and delivery on time
Report review
Answer by snhtradecentre.co.uk
2 days ago
Hello Phillip, On behalf us all of us at SNH I would like to thank you for sharing this great review about our store and the delivery of your Rochester stove! We are thrilled that you enjoyed your experience.
 Verified review
5 days ago 
Report review
Answer by snhtradecentre.co.uk
2 days ago
Hello Phillip, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to being of service to you again soon. Best wishes from all at SNH
 Verified review
5 days ago
Quick delivery
Report review
Answer by snhtradecentre.co.uk
2 days ago
Good Morning Mr Gray, thank you so much for this wonderful 5 star review! We work hard with Gledhill to provide a smooth and efficient service from order to delivery. We hope we can be of help again in the future. Kind regards from the team at SNH
 Verified review
5 days ago
Very quick service
Report review
Answer by snhtradecentre.co.uk
2 days ago
Good Morning Jackie, Thank you so much for the positive rating, we are so pleased you were happy with the speedy shipment of your Triton shower. The warehouse team work hard to pick and pack the orders quickly, we will pass your comments on to them! Kindest regards SNH
 Verified review
7 days ago
Excellent service. Easy site to order and a speedy delivery service. Highly recommend
Report review
Answer by snhtradecentre.co.uk
7 days ago
Good Morning Mr Williams, thank you for your review, we are so happy to see you had a 5 star experience with us. Have a great weekend from all at SNH
 Verified review
8 days ago
Report review
Answer by snhtradecentre.co.uk
8 days ago
Good Afternoon Mr Norton, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
 Verified review
8 days ago
Excellent website coupled with excellent telephone staff made my purchase simple, delivery in 2 days, kerry 8nformed by email every step of transaction.
Report review
Answer by snhtradecentre.co.uk
8 days ago
Good Afternoon Mr Harvey, our staff always enjoy reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
 Verified review
8 days ago
I have now purchased 2 log burners through Snh and both times the prices have been competitive, service has been quick and to date we are very pleased with our purchases.
Report review
Answer by snhtradecentre.co.uk
8 days ago
Good afternoon Jo, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We pride ourselves on offering quality branded products at the lowest possible prices, we hope we can help you again in the future. Kind regards from all at SNH
 Verified review
9 days ago
Fast delivery, well packed and product just as required, very happy
Report review
Answer by snhtradecentre.co.uk
8 days ago
Hello Michael, thank you so much for this wonderful 5 star review. We are so pleased you were happy with the speedy delivery of your Saniflo!
 Verified review
10 days ago
Used SNH only a couple of times now but 1st class service so far and will continue using them for the foreseeable future.
Report review
Answer by snhtradecentre.co.uk
8 days ago
Good Morning Jonathan, thank you so much for your positive feedback and the 5 stars! We are so pleased you are happy with our service and delivery times and look forward to being of service to you again soon!
 Verified review
10 days ago
Report review
Answer by snhtradecentre.co.uk
10 days ago
Hello Catherine, we really appreciate your 5 star review, thank you for sharing! Best wishes from all at SNH.
 Verified review
11 days ago
Next day delivery
Report review
Answer by snhtradecentre.co.uk
11 days ago
Hello Samantha, our staff always enjoy reading reviews such as this! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Enjoy your air conditioning unit!
 Verified review
11 days ago
Great service and products. Very quick delivery.
Report review
Answer by snhtradecentre.co.uk
11 days ago
Hello Michael, Thank you so much for taking the time to leave us this 5 star review! We are so happy you loved your shopping experience and the fast delivery. We look forward to being of service to you again soon. Best wishes from all at SNH.
 Verified review
11 days ago
First class really happy with the service. The flue itself is very good,all fits together Like a glove. Really happy with the SNH Would definitely recommend. Thanks s.harding
Report review
Answer by snhtradecentre.co.uk
11 days ago
Good morning Stephen, Thank you for visiting our website again and sharing this wonderful feedback! We appreciate your loyalty and continued trust in our products and knowledge. Our entire team here at SNH works hard to provide our customers with an exceptional service and we will be proud to pass on your lovely comments to them.
 Verified review
12 days ago
I have always found the company an exceptionally reliable source for my plumbing needs — in this case, an annual supply of CombiPhos. Delivery is rapid and efficient.
Report review
Answer by snhtradecentre.co.uk
11 days ago
Hello Mr Taylor, thank you for your business, I can see you have shopped with us several times now, we are so pleased you are happy with our service and delivery times. We are incredibly grateful that you took the time to leave us this wonderful review and hope to be of help again soon. Best wishes from all at SNH
 Verified review
13 days ago
Report review
Answer by snhtradecentre.co.uk
11 days ago
Good Morning Mr Longton, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
 Verified review
13 days ago
Quick call back to arrange delivery Great to deal with
Report review
Answer by snhtradecentre.co.uk
11 days ago
Hello Gordon, On behalf us all of us at SNH I would like to thank you for sharing this great review about our store and the delivery of your Tinderbox stove! We are thrilled that you enjoyed your experience.