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snhtradecentre.co.ukReviews

: 4,940Excellent

4.70

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with Buyer Protection

certified since: 01/08/2013
updated on: 15/08/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At snhtradecentre.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 01/08/2013
updated on: 15/08/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At snhtradecentre.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for snhtradecentre.co.uk

628 verified reviews in the last 12 months

4,940 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
I ordered a twin wall flue pipe to match an existing system and used the photo on the website for reference. The item sent was not as the photo so wouldn’t match. Contacted SNH and explained the problem, Sarah could not have been more helpful in resolving the problem. I paid for the correct one to be sent which arrived next day and received an immediate refund on returning the other flue pipe. It is easy to rate a company when things go well but I think more accurately when they don’t. I would highly recommend SNH as a company; helpful, polite, knowledgable and excellent customer service.
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the most relevant critical review


5 months ago 
I ordered a Joule Cyclone, as the website stated it will be delivered within 3-5 working days, quicker then any other supplier. I called before placing my order and was told that was the quickest, and it will come directly from the supplier. Once I placed my order, I received two emails one confirming my order and another the next day stating my order has been dispatched. On day 4 I thought I would call and confirm when it will be arriving as I had not heard anything and needed to set a day for an engineer to be here to fit it. I was told as the following week was a Easter bank holiday I would have to wait a further 6 working days. I replied by saying "I ordered it last week, which makes it two Mondays before the Easter weekend" - I was then told the manufacturing company had moved premises and that they had a backlog of orders. Something I wish they told me at the point of ordering, I had to now wait for the refund to be back in my account to be able to pay for the next order. Luckily our engineer was happy to pay for an alternative and to pay him once our refund had come through. The staff on all my calls were very polite otherwise.
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Reviews for snhtradecentre.co.uk

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(41)
 Verified review
15 days ago
I ordered two mono taps that were a very good price they were well packaged and arrived in four days
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Answer by snhtradecentre.co.uk
15 days ago
Hello Janet, we’d just like to thank you for taking the time to write this review of our service and the Deva taps you purchased. As a small, family run business, every bit of feedback like this does so much to help us out!
 Verified review
19 days ago
Delivered before the agreed date. Hassle free.
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Answer by snhtradecentre.co.uk
15 days ago
Good Morning Mr Ahamad, thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy with our service and your Ideal cylinder.
 Verified review
19 days ago
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Answer by snhtradecentre.co.uk
15 days ago
Hello Alwyn, thank you so much for taking the time to leave us 5 stars, we really appreciate your business. Please let us know what we can do for you in the future. Kind regards.
 Verified review
21 days ago
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Answer by snhtradecentre.co.uk
20 days ago
Good Morning Mr Sales, we are so grateful for your review. Thanks for sharing your rating with us and the community!
 Verified review
2 months ago
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Answer by snhtradecentre.co.uk
2 months ago
Hello Mr Ralmill, thank you for taking a moment to leave us this review, we hope you are happy with your tile adhesive and the speedy shipment of your order. Kind regards SNH
 Verified review
2 months ago
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Answer by snhtradecentre.co.uk
2 months ago
Good Morning Mr Bond, Thank you for taking the time to leave us the four star rating, we hope you are happy with your pipe. We always appreciate reviews here at SNH as they help us improve our business. Kind regards from all at SNH
 Verified review
3 months ago
My orders were prompt and I had great customer service.
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 Verified review
4 months ago
excellent service
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 Verified review
4 months ago
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 Verified review
5 months ago
Fair price fast delivery.telephone customer services non existent.The concept of incorporating a guarantee company promotes a feeling of security,when higher priced items are for sale
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 Verified review
5 months ago
The cylinder arrived when due. I would have given 5 stars if the delivery date had been confirmed (email or text) on the date of arrival. Competitors have a link to the delivery company which allows tracking of the parcel.
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 Verified review
5 months ago
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 Verified review
6 months ago
Snh was good but there dispatching company was very poor
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6 months ago
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6 months ago
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 Verified review
7 months ago
Unfortunately the driver didn't have the delivery address and 'phone no. Fortunately the pleasant delivery driver found me no problem.
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 Verified review
8 months ago
Good firm to do business with - friendly, helpful staff. Wrong items purchased - exchanged and delivered without fuss. Thanks.
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 Verified review
8 months ago
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 Verified review
8 months ago
A good service,thankyou.
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 Verified review
9 months ago
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