snhtradecentre.co.uk- Logo - reviews

snhtradecentre.co.ukReviews

: 4,869Excellent

4.70

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 01/08/2013
updated on: 25/06/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At snhtradecentre.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 01/08/2013
updated on: 25/06/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At snhtradecentre.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for snhtradecentre.co.uk

632 verified reviews in the last 12 months

4,869 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


11 months ago
Made enquiries over the phone first and lady said they would check with warehouse to make sure the one in stock was there and then call me back. She called me back within 10 minutes and I then had to place my order on the internet which was very easy. Delivery was very quick. Not being able to place the order over the phone for card payment security reasons was a shame. Other companies are able to do it, so maybe implementing the telephone automated card payment system would be an improvement. In theory, someone could have beaten me to it and placed the internet order for the last item.
Report review

Show all positive reviews

the most relevant critical review


3 months ago 
I ordered a Joule Cyclone, as the website stated it will be delivered within 3-5 working days, quicker then any other supplier. I called before placing my order and was told that was the quickest, and it will come directly from the supplier. Once I placed my order, I received two emails one confirming my order and another the next day stating my order has been dispatched. On day 4 I thought I would call and confirm when it will be arriving as I had not heard anything and needed to set a day for an engineer to be here to fit it. I was told as the following week was a Easter bank holiday I would have to wait a further 6 working days. I replied by saying "I ordered it last week, which makes it two Mondays before the Easter weekend" - I was then told the manufacturing company had moved premises and that they had a backlog of orders. Something I wish they told me at the point of ordering, I had to now wait for the refund to be back in my account to be able to pay for the next order. Luckily our engineer was happy to pay for an alternative and to pay him once our refund had come through. The staff on all my calls were very polite otherwise.
Report review

Show all critical reviews

Reviews for snhtradecentre.co.uk

Filter 
 Sort by Relevance 
(41)
 Verified review
5 days ago
Report review
Answer by snhtradecentre.co.uk
4 days ago
Hello Mr Ralmill, thank you for taking a moment to leave us this review, we hope you are happy with your tile adhesive and the speedy shipment of your order. Kind regards SNH
 Verified review
7 days ago
Report review
Answer by snhtradecentre.co.uk
4 days ago
Good Morning Mr Bond, Thank you for taking the time to leave us the four star rating, we hope you are happy with your pipe. We always appreciate reviews here at SNH as they help us improve our business. Kind regards from all at SNH
 Verified review
1 month ago
My orders were prompt and I had great customer service.
Report review
 Verified review
1 month ago
excellent service
Report review
 Verified review
2 months ago
Report review
 Verified review
3 months ago
The cylinder arrived when due. I would have given 5 stars if the delivery date had been confirmed (email or text) on the date of arrival. Competitors have a link to the delivery company which allows tracking of the parcel.
Report review
 Verified review
3 months ago
Fair price fast delivery.telephone customer services non existent.The concept of incorporating a guarantee company promotes a feeling of security,when higher priced items are for sale
Report review
 Verified review
3 months ago
Report review
 Verified review
4 months ago
Snh was good but there dispatching company was very poor
Report review
 Verified review
4 months ago
Report review
 Verified review
9 months ago
Easy to order and dispatch email provided. Only thing that let them down was that the item was sent out only the box it was supplied in. For an expensive item there was no protection or proper packaging to protect item.
Report review
 Verified review
11 months ago
Easy ordering and initial comms, it fell down a little when I had to ask when the courier would arranged delivery..... the courier turned up at the door unannounced but fortunately I was home at the time
Report review
 Verified review
1 year ago
Didn’t receive any dispatch or shipping notification at first but after reaching out to the team they were kind and got it sorted straight away and dispatched my new heater. Very please with it.
Report review
 Verified review
8 months ago
Everything was perfect from ordering to delivery, the only problem was not receiving e-mail confirmation of my order, so I was not sure if the order had gone through. Geoff Gritt. Portsmouth.
Report review
 Verified review
7 months ago
Good price, but it took six days to come inclusive of weekend. Ebay , Amazon would have been quicker, so what’s the holdup at the warehouse or are they sourcing from elsewhere.
Report review
 Verified review
10 months ago
Excellent follow up to my purchase which failed to complete. Telephone messages and emails very helpful and when my mistake rectified, delivery made the next day.
Report review
 Verified review
5 months ago
Unfortunately the driver didn't have the delivery address and 'phone no. Fortunately the pleasant delivery driver found me no problem.
Report review
 Verified review
1 year ago
The immediate response to resolving a problem I made by ordering the same item twice. Unquestionable positive response. Thank you.
Report review
 Verified review
6 months ago
Good firm to do business with - friendly, helpful staff. Wrong items purchased - exchanged and delivered without fuss. Thanks.
Report review
 Verified review
10 months ago
Tracking details not sent by delivery company APC so one did not know when items were due to arrive or on what day.
Report review