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snhtradecentre.co.ukReviews

: 4,940Excellent

4.70

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certified since: 01/08/2013
updated on: 15/08/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 01/08/2013
updated on: 15/08/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At snhtradecentre.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for snhtradecentre.co.uk

628 verified reviews in the last 12 months

4,940 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
I ordered a twin wall flue pipe to match an existing system and used the photo on the website for reference. The item sent was not as the photo so wouldn’t match. Contacted SNH and explained the problem, Sarah could not have been more helpful in resolving the problem. I paid for the correct one to be sent which arrived next day and received an immediate refund on returning the other flue pipe. It is easy to rate a company when things go well but I think more accurately when they don’t. I would highly recommend SNH as a company; helpful, polite, knowledgable and excellent customer service.
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the most relevant critical review


5 months ago 
I ordered a Joule Cyclone, as the website stated it will be delivered within 3-5 working days, quicker then any other supplier. I called before placing my order and was told that was the quickest, and it will come directly from the supplier. Once I placed my order, I received two emails one confirming my order and another the next day stating my order has been dispatched. On day 4 I thought I would call and confirm when it will be arriving as I had not heard anything and needed to set a day for an engineer to be here to fit it. I was told as the following week was a Easter bank holiday I would have to wait a further 6 working days. I replied by saying "I ordered it last week, which makes it two Mondays before the Easter weekend" - I was then told the manufacturing company had moved premises and that they had a backlog of orders. Something I wish they told me at the point of ordering, I had to now wait for the refund to be back in my account to be able to pay for the next order. Luckily our engineer was happy to pay for an alternative and to pay him once our refund had come through. The staff on all my calls were very polite otherwise.
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Reviews for snhtradecentre.co.uk

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 Verified review
2 months ago
Was warned item may be a little later than usual and then the actual day. It arrived on time straight from the manufacturer with very pleasant driver. Efficient service with not too many emails but enough to keep me informed.
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Answer by snhtradecentre.co.uk
2 months ago
Hello Dee, Thank you so much for the positive rating, we are so happy to see that you had a 5 star shopping experience with us. Thank you for choosing SNH and we hope we can be of service again soon!
 Verified review
2 months ago
Great service, availability and competitively priced. I initial placed an incorrect order, but the team were excellent at correcting my order and ensuring I got the correct product. Thank you!
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Answer by snhtradecentre.co.uk
2 months ago
Good Morning Mr Sudra, Thank you for taking a moment to leave this wonderful review and your kind words about Sarah who was dealing with your order. As a small family run business we are very grateful for Customer's like you and we hope we can be of help in the future. Best wishes from all at SNH.
 Verified review
2 months ago
Very quick and easy transaction "over the phone" Very polite and helpful with technical information. Courier was also very polite and helpful 5* all round 👏
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Answer by snhtradecentre.co.uk
2 months ago
Good Morning Mr Collinson, I just logged onto my computer and saw your review. It made my day! Thank you so much for taking the time to share your experience online, it means a lot to us all that you took the time to do this. We hope you enjoy using your new stove and we are pleased to hear the pallet delivery service was great too! Have a great day, best wishes from all at SNH
 Verified review
1 month ago
Everything I needed to know about the fire sizes weight all on the web site great price quick delivery
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Answer by snhtradecentre.co.uk
1 month ago
Hello Jean, we are so pleased you found our website so helpful, we try and provide as much information for our customers as possible! We're so happy to hear we met your expectations and that you recommend our family business. Best wishes from all at SNH
 Verified review
2 months ago
They phoned me the day after the order and decided the boiler the next day, great service.
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Answer by snhtradecentre.co.uk
2 months ago
Good Morning Gino, thanks so much for giving us your take on how we are doing. We are so pleased you were happy your order of the Ideal boiler & flue and also the delivery service of the haulage company. Kindest regards SNH
 Verified review
2 months ago
SNH Trade Centre are the cheapest place to purchase unvented hot water cylinders.
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Answer by snhtradecentre.co.uk
2 months ago
Hello Jeremy, thanks so much for the 5 stars and for being such a loyal customer! We pride ourselves with offering quality branded products at the lowest possible prices, working hard with both Gledhill and Joule to provide a smooth and efficient service from order to delivery. We look forward to receiving another order from you soon! Best wishes from all at SNH
 Verified review
1 month ago
our order arrived on time stated, the delivery driver was most helpful
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Answer by snhtradecentre.co.uk
1 month ago
Hello Ann, thank you for taking a moment out of your day to leave us 5 stars, it is really appreciated. We are so pleased you were happy with your shopping experience and the smooth delivery of your Gledhill cylinder. Have a great day from all at SNH.
 Verified review
1 month ago
Good service for the products that I ordered and delivered on time.
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Answer by snhtradecentre.co.uk
1 month ago
Good Morning Julia, thank you so much for taking the time to provide feedback. We are so happy you rated our service as 5 stars as we strive to provide just that for all our Customers. We look forward to being of service to you again, enjoy the lovely weather!
 Verified review
2 months ago
Cheaper than everyone else, no fuss, here on time, say no more.
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Answer by snhtradecentre.co.uk
2 months ago
Good Morning Dan, Thank you so much for the 5 star review! We are so happy to see that you were pleased with your transaction with us & Gledhill. Have a great rest of the week from all the team @ SNH.
 Verified review
1 month ago
Excellent service .. easy to order and arrived so quickly
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Answer by snhtradecentre.co.uk
1 month ago
Hi Renee, the team here at SNH are thrilled to receive such a great review! We are glad you found the website so easy to use and that the goods arrived quickly, we will pass on your comments to the warehouse team, they have been working incredibly hard in this heat! Have a lovely weekend!
 Verified review
2 months ago
Fantastic and professional, will deal with them again
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Answer by snhtradecentre.co.uk
2 months ago
Good Morning Judith, Thank you so much for taking the time to leave us such a lovely review even though sadly we could not help you on this occasion. I will pass your comments onto the Sales Team. Have a great day from all at SNH
 Verified review
1 month ago
Excellent service fast delivery Excellent company
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Answer by snhtradecentre.co.uk
1 month ago
Hello Peter, thank you for your business, I can see you have shopped with us several times now and we are so pleased you are happy with our service and delivery times. We are truly grateful that you have taken the time to leave us this excellent review and we hope to be of help again soon. Best wishes from all at SNH.
 Verified review
1 month ago
All good, product arrived early and as described.
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Answer by snhtradecentre.co.uk
1 month ago
Hello Eduardo, thank you for sharing this great review, we are so pleased you are happy with your panel and the speedy shipment! Our warehouse team work hard to ensure the orders a dispatched in a timely manner, we will pass your comments on to them. Kind regards from all at SNH.
 Verified review
1 month ago
Fast delivery competitive prices
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Answer by snhtradecentre.co.uk
20 days ago
Hello Mr Glossop, thank you for your business, I can see you have shopped with us several times now and we are so pleased you are happy with our service and fast delivery! Thank you for taking a moment to share, have a great day from all at SNH.
 Verified review
2 months ago
Decent price and early delivery
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Answer by snhtradecentre.co.uk
2 months ago
Good Morning Mr Kane, on behalf of us all at SNH we would like to thank you for sharing your shopping experience. We work hard with Joule to keep our cylinder prices low and delivery timely. Thanks again, kind regards from the team at SNH
 Verified review
2 months ago
Easy to deal with. Great prices
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Answer by snhtradecentre.co.uk
2 months ago
Hello Mr Hone, Thank you for your business and for also taking the time to leave us this great review. We are so pleased you found your shopping experience easy and hassle free, we hope we can be of help to you again in the future. Best wishes from team SNH.
 Verified review
1 month ago
Quick and as described
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Answer by snhtradecentre.co.uk
1 month ago
Good Morning Carole, on behalf of all the team at SNH we would like to thank you for leaving us this great review. We are so happy you had a 5 star experience shopping online with us. We look forward to being of service to you again soon.
 Verified review
1 month ago
Brilliant fast service
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Answer by snhtradecentre.co.uk
1 month ago
Hello Mr Wooller, our staff always enjoy reading reviews such as this, thank you! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Best wishes from all at SNH
 Verified review
2 months ago
Excellent product.
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Answer by snhtradecentre.co.uk
2 months ago
Good Morning Mr Lamb, we are so pleased to hear you are happy with your Dimplex Chevalier stove, they are very popular model, not that we need a fire on this week! Thank you for shopping at SNH and taking the time to leave us this 5 star review. Best wishes from all at SNH
 Verified review
2 months ago
Excellent service
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Answer by snhtradecentre.co.uk
2 months ago
Good Morning Mr Titchmarsh, we really appreciate you taking the time to leave us 5 stars. The team here at SNH are thrilled, we hope we can be of service again soon!