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snhtradecentre.co.ukReviews

: 4,882Excellent

4.70

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certified since: 01/08/2013
updated on: 06/07/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 01/08/2013
updated on: 06/07/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At snhtradecentre.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for snhtradecentre.co.uk

630 verified reviews in the last 12 months

4,882 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
Made enquiries over the phone first and lady said they would check with warehouse to make sure the one in stock was there and then call me back. She called me back within 10 minutes and I then had to place my order on the internet which was very easy. Delivery was very quick. Not being able to place the order over the phone for card payment security reasons was a shame. Other companies are able to do it, so maybe implementing the telephone automated card payment system would be an improvement. In theory, someone could have beaten me to it and placed the internet order for the last item.
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the most relevant critical review


3 months ago 
I ordered a Joule Cyclone, as the website stated it will be delivered within 3-5 working days, quicker then any other supplier. I called before placing my order and was told that was the quickest, and it will come directly from the supplier. Once I placed my order, I received two emails one confirming my order and another the next day stating my order has been dispatched. On day 4 I thought I would call and confirm when it will be arriving as I had not heard anything and needed to set a day for an engineer to be here to fit it. I was told as the following week was a Easter bank holiday I would have to wait a further 6 working days. I replied by saying "I ordered it last week, which makes it two Mondays before the Easter weekend" - I was then told the manufacturing company had moved premises and that they had a backlog of orders. Something I wish they told me at the point of ordering, I had to now wait for the refund to be back in my account to be able to pay for the next order. Luckily our engineer was happy to pay for an alternative and to pay him once our refund had come through. The staff on all my calls were very polite otherwise.
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Reviews for snhtradecentre.co.uk

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 Verified review
10 days ago
Was warned item may be a little later than usual and then the actual day. It arrived on time straight from the manufacturer with very pleasant driver. Efficient service with not too many emails but enough to keep me informed.
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Answer by snhtradecentre.co.uk
9 days ago
Hello Dee, Thank you so much for the positive rating, we are so happy to see that you had a 5 star shopping experience with us. Thank you for choosing SNH and we hope we can be of service again soon!
 Verified review
16 days ago
Great service, availability and competitively priced. I initial placed an incorrect order, but the team were excellent at correcting my order and ensuring I got the correct product. Thank you!
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Answer by snhtradecentre.co.uk
16 days ago
Good Morning Mr Sudra, Thank you for taking a moment to leave this wonderful review and your kind words about Sarah who was dealing with your order. As a small family run business we are very grateful for Customer's like you and we hope we can be of help in the future. Best wishes from all at SNH.
 Verified review
17 days ago
Very quick and easy transaction "over the phone" Very polite and helpful with technical information. Courier was also very polite and helpful 5* all round 👏
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Answer by snhtradecentre.co.uk
16 days ago
Good Morning Mr Collinson, I just logged onto my computer and saw your review. It made my day! Thank you so much for taking the time to share your experience online, it means a lot to us all that you took the time to do this. We hope you enjoy using your new stove and we are pleased to hear the pallet delivery service was great too! Have a great day, best wishes from all at SNH
 Verified review
1 month ago
Customer services are very good ,even quick on reply to emails , I've used snh a few times now and can not fault there service
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Answer by snhtradecentre.co.uk
16 days ago
Good Morning Mr North, wow! Thank you so much for this great 5-star review! We really appreciate you being a loyal customer and helping to share the word about us. We are so grateful for Customer's like you, best wishes from all at SNH.
 Verified review
1 month ago
Ordered online, confirmation email gave me estimated day of delivery and who would be delivering. All went to plan.
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Answer by snhtradecentre.co.uk
22 days ago
Good Afternoon Julia, we are so pleased you are happy with your Gledhill cylinder and the delivery service provided. As a small family run business every bit of feedback like this does so much to help us. We hope we can be of service again soon, have a great day from all at SNH
 Verified review
Yesterday
Everything I needed to know about the fire sizes weight all on the web site great price quick delivery
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Answer by snhtradecentre.co.uk
Yesterday
Hello Jean, we are so pleased you found our website so helpful, we try and provide as much information for our customers as possible! We're so happy to hear we met your expectations and that you recommend our family business. Best wishes from all at SNH
 Verified review
7 days ago
They phoned me the day after the order and decided the boiler the next day, great service.
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Answer by snhtradecentre.co.uk
7 days ago
Good Morning Gino, thanks so much for giving us your take on how we are doing. We are so pleased you were happy your order of the Ideal boiler & flue and also the delivery service of the haulage company. Kindest regards SNH
 Verified review
1 month ago
Easy to order and very quick and easy to order definitely recommend thank you very much
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Answer by snhtradecentre.co.uk
22 days ago
Hello Dorothy, thank you so much for taking the time to leave us this lovely review. We are so pleased you are happy with the service you received from SNH. Best wishes from all at SNH
 Verified review
23 days ago
Ordered easily from website, was delivered promptly and item exactly as described
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Answer by snhtradecentre.co.uk
22 days ago
Hi Sue, thank you so much for taking the time to leave us 5 stars! We are happy that you are happy! We look forward to your next order from SNH!
 Verified review
9 days ago
SNH Trade Centre are the cheapest place to purchase unvented hot water cylinders.
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Answer by snhtradecentre.co.uk
8 days ago
Hello Jeremy, thanks so much for the 5 stars and for being such a loyal customer! We pride ourselves with offering quality branded products at the lowest possible prices, working hard with both Gledhill and Joule to provide a smooth and efficient service from order to delivery. We look forward to receiving another order from you soon! Best wishes from all at SNH
 Verified review
Yesterday
our order arrived on time stated, the delivery driver was most helpful
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Answer by snhtradecentre.co.uk
5 hours ago
Hello Ann, thank you for taking a moment out of your day to leave us 5 stars, it is really appreciated. We are so pleased you were happy with your shopping experience and the smooth delivery of your Gledhill cylinder. Have a great day from all at SNH.
 Verified review
1 month ago
Great service and product excellent quality and value Prompt delivery
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Answer by snhtradecentre.co.uk
22 days ago
Good Afternoon Mr Toogood, Thank you so much for your lovely comments. We are so pleased you are happy with your flue system and the fast delivery. Kind regards SNH
 Verified review
15 days ago
Cheaper than everyone else, no fuss, here on time, say no more.
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Answer by snhtradecentre.co.uk
14 days ago
Good Morning Dan, Thank you so much for the 5 star review! We are so happy to see that you were pleased with your transaction with us & Gledhill. Have a great rest of the week from all the team @ SNH.
 Verified review
1 month ago
Very fast delivery along with the best price for the product.
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Answer by snhtradecentre.co.uk
22 days ago
Good afternoon Angela, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We pride ourselves on offering quality branded products at the lowest possible prices, we hope we can help you again in the future. Kind regards from all at SNH
 Verified review
20 days ago
Fantastic and professional, will deal with them again
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Answer by snhtradecentre.co.uk
16 days ago
Good Morning Judith, Thank you so much for taking the time to leave us such a lovely review even though sadly we could not help you on this occasion. I will pass your comments onto the Sales Team. Have a great day from all at SNH
 Verified review
25 days ago
efficient service ,received on time
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Answer by snhtradecentre.co.uk
22 days ago
Good Afternoon Mr Beevor, we are so happy you are pleased with your Deva basin taps. The team here at SNH are thrilled to receive such great rating, thank you.
 Verified review
1 month ago
Professional operation. Very happy.
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Answer by snhtradecentre.co.uk
16 days ago
Good Morning Mr Newman, Ah thank you so much for this wonderful 5 star review! We work hard with Gledhill to provide a smooth and efficient service from order to delivery. We hope we can be of help again in the future. Kind regards from the team at SNH
 Verified review
19 days ago
Decent price and early delivery
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Answer by snhtradecentre.co.uk
16 days ago
Good Morning Mr Kane, on behalf of us all at SNH we would like to thank you for sharing your shopping experience. We work hard with Joule to keep our cylinder prices low and delivery timely. Thanks again, kind regards from the team at SNH
 Verified review
9 days ago
Easy to deal with. Great prices
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Answer by snhtradecentre.co.uk
8 days ago
Hello Mr Hone, Thank you for your business and for also taking the time to leave us this great review. We are so pleased you found your shopping experience easy and hassle free, we hope we can be of help to you again in the future. Best wishes from team SNH.
 Verified review
21 days ago
Excellent product.
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Answer by snhtradecentre.co.uk
21 days ago
Good Morning Mr Lamb, we are so pleased to hear you are happy with your Dimplex Chevalier stove, they are very popular model, not that we need a fire on this week! Thank you for shopping at SNH and taking the time to leave us this 5 star review. Best wishes from all at SNH