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snhtradecentre.co.ukReviews

: 4,876Excellent

4.70

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certified since: 01/08/2013
updated on: 29/06/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 01/08/2013
updated on: 29/06/2022
snhtradecentre.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At snhtradecentre.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for snhtradecentre.co.uk

633 verified reviews in the last 12 months

4,876 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
Made enquiries over the phone first and lady said they would check with warehouse to make sure the one in stock was there and then call me back. She called me back within 10 minutes and I then had to place my order on the internet which was very easy. Delivery was very quick. Not being able to place the order over the phone for card payment security reasons was a shame. Other companies are able to do it, so maybe implementing the telephone automated card payment system would be an improvement. In theory, someone could have beaten me to it and placed the internet order for the last item.
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the most relevant critical review


3 months ago 
I ordered a Joule Cyclone, as the website stated it will be delivered within 3-5 working days, quicker then any other supplier. I called before placing my order and was told that was the quickest, and it will come directly from the supplier. Once I placed my order, I received two emails one confirming my order and another the next day stating my order has been dispatched. On day 4 I thought I would call and confirm when it will be arriving as I had not heard anything and needed to set a day for an engineer to be here to fit it. I was told as the following week was a Easter bank holiday I would have to wait a further 6 working days. I replied by saying "I ordered it last week, which makes it two Mondays before the Easter weekend" - I was then told the manufacturing company had moved premises and that they had a backlog of orders. Something I wish they told me at the point of ordering, I had to now wait for the refund to be back in my account to be able to pay for the next order. Luckily our engineer was happy to pay for an alternative and to pay him once our refund had come through. The staff on all my calls were very polite otherwise.
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Reviews for snhtradecentre.co.uk

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(548)
(8)
 Verified review
Yesterday
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 Verified review
Yesterday
SNH Trade Centre are the cheapest place to purchase unvented hot water cylinders.
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 Verified review
Yesterday
Excellent service
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 Verified review
Yesterday
Easy to deal with. Great prices
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 Verified review
2 days ago
Was warned item may be a little later than usual and then the actual day. It arrived on time straight from the manufacturer with very pleasant driver. Efficient service with not too many emails but enough to keep me informed.
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Answer by snhtradecentre.co.uk
Yesterday
Hello Dee, Thank you so much for the positive rating, we are so happy to see that you had a 5 star shopping experience with us. Thank you for choosing SNH and we hope we can be of service again soon!
 Verified review
4 days ago
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Answer by snhtradecentre.co.uk
2 days ago
Hello Mr Barnes, thank you for taking a moment out of your day to leave us this 5 star review! We so are pleased that you are happy with your stove pipe and the speedy shipment of your order. Hopefully we can be of service to you again soon, have a good week. Kind regards from all at SNH
 Verified review
8 days ago
Cheaper than everyone else, no fuss, here on time, say no more.
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Answer by snhtradecentre.co.uk
6 days ago
Good Morning Dan, Thank you so much for the 5 star review! We are so happy to see that you were pleased with your transaction with us & Gledhill. Have a great rest of the week from all the team @ SNH.
 Verified review
8 days ago
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Answer by snhtradecentre.co.uk
8 days ago
Hello Karen, thank you for leaving us 5 stars. We are so pleased you were happy with your Gledhill cylinder and the prompt delivery service. Best wishes from all at SNH
 Verified review
8 days ago
Great service, availability and competitively priced. I initial placed an incorrect order, but the team were excellent at correcting my order and ensuring I got the correct product. Thank you!
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Answer by snhtradecentre.co.uk
8 days ago
Good Morning Mr Sudra, Thank you for taking a moment to leave this wonderful review and your kind words about Sarah who was dealing with your order. As a small family run business we are very grateful for Customer's like you and we hope we can be of help in the future. Best wishes from all at SNH.
 Verified review
9 days ago
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Answer by snhtradecentre.co.uk
8 days ago
Hello Mr Pacey, Thank you for leaving us 5 stars! We are happy that you are happy and we hope we can be of service again soon. Kindest regards SNH
 Verified review
9 days ago
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Answer by snhtradecentre.co.uk
8 days ago
Good Morning Valerie, thank you for taking the time to leave us this excellent review. We are so pleased you were happy with the speedy delivery of your replacement stove ropes and glue, the warehouse team work hard to pick and pack the orders quickly, we will pass your comments on to them! Kindest regards SNH
 Verified review
9 days ago
Very quick and easy transaction "over the phone" Very polite and helpful with technical information. Courier was also very polite and helpful 5* all round 👏
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Answer by snhtradecentre.co.uk
8 days ago
Good Morning Mr Collinson, I just logged onto my computer and saw your review. It made my day! Thank you so much for taking the time to share your experience online, it means a lot to us all that you took the time to do this. We hope you enjoy using your new stove and we are pleased to hear the pallet delivery service was great too! Have a great day, best wishes from all at SNH
 Verified review
11 days ago
Decent price and early delivery
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Answer by snhtradecentre.co.uk
8 days ago
Good Morning Mr Kane, on behalf of us all at SNH we would like to thank you for sharing your shopping experience. We work hard with Joule to keep our cylinder prices low and delivery timely. Thanks again, kind regards from the team at SNH
 Verified review
12 days ago
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Answer by snhtradecentre.co.uk
8 days ago
Hello Mr Higgins, Thanks for the 5 star review we are pleased you are happy with your purchase of the Gledhill cylinder. We hope to be of service to you a gain in the future. Best wishes from all at SNH
 Verified review
12 days ago
Fantastic and professional, will deal with them again
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Answer by snhtradecentre.co.uk
8 days ago
Good Morning Judith, Thank you so much for taking the time to leave us such a lovely review even though sadly we could not help you on this occasion. I will pass your comments onto the Sales Team. Have a great day from all at SNH
 Verified review
14 days ago
Excellent product.
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Answer by snhtradecentre.co.uk
13 days ago
Good Morning Mr Lamb, we are so pleased to hear you are happy with your Dimplex Chevalier stove, they are very popular model, not that we need a fire on this week! Thank you for shopping at SNH and taking the time to leave us this 5 star review. Best wishes from all at SNH
 Verified review
15 days ago
Ordered easily from website, was delivered promptly and item exactly as described
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Answer by snhtradecentre.co.uk
14 days ago
Hi Sue, thank you so much for taking the time to leave us 5 stars! We are happy that you are happy! We look forward to your next order from SNH!
 Verified review
15 days ago
All very good
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Answer by snhtradecentre.co.uk
14 days ago
Good Afternoon Mr Taylor, Thanks so much for giving us your take on how we are doing. We're glad that you are happy with the tile adhesive you purchased and that customers like you are having a great experience at SNH.
 Verified review
17 days ago
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Answer by snhtradecentre.co.uk
14 days ago
Hello, On behalf us all of us at SNH I would like to thank you for sharing this great 5 star review, we are thrilled that you are happy with your replacement stove glass. Have a great day from all at SNH
 Verified review
17 days ago
Sent wrong piece of glass for wood burner and when I contacted them by phone they said they would get back in touch, which they have not
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Answer by snhtradecentre.co.uk
16 days ago
Good Morning Mr Flannery, I am sorry to hear that our Sales Team did not get back to you regarding the incorrect glass sent. I have just looked into this I understand Sarah has now resolved the issue for you today. The replacement glass will be with you within a couple of working days and you may keep the incorrect glass that was sent. Apologies for the picking error. Kind regards, SNH