repaircare.co.uk

Details
Contact
Contact
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJBirmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorised representative
Andrew Sharp

Reviews for repaircare.co.uk

2.90 / 5.00
Good
How is the rating calculated?

62 reviews in the last 12 months

35 %
10 %
6 %
6 %
42 %
410 total reviews

What other customers say about their experience with repaircare.co.uk

Sort order Latest first 
10 months ago
Spoke to a lovely agent called Jade who booked my repair for me. She was very professional and a joy to speak with. The engineer that attended called 30 mins before arrival as requested. The repair was done quickly and efficiently. I'm very happy with the price that i had paid and even happier that i now have a fully functional washing machine. THANK YOU REPAIRCARE
 
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The whole experience from start to finish has been exemplary. They have been efficient and polite and delivered a first class service. My sincere thanks for an excellent service.
 
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They don’t do the repair, subcontractors do, watch out you could get roped in, my repair was done 8days after my chosen date.not a good experience
 
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 Answer by repaircare.co.uk
10 months ago
Good Morning.. Thank you for taking the time to leave us a Trusted Shop Review. We have responded to you via email. Kind regards Repaircare
I booked for a Monday as I would be at home. No one arrived and when I checked I found I’d been rescheduled for Tuesday when I wouldn’t be here. Kept the appointment and got a friend to man my house. Got back just before the repairman. He was brilliant,even though he’d been given the wrong part he had a spare in his van and did a really good job.
 
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10 months ago
Extremely poor customer service and communication, promised two different days for the engineer to arrive of which he did not attend either, still waiting for the repair to be fixed. Avoid using this company if possible
 
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 Answer by repaircare.co.uk
10 months ago
Good Afternoon.. Thank you for leaving a Trusted Shop Review. We have responded to you via email. Kind regards Repaircare
10 months ago
It took just over 3 weeks to complete. Poor communication. The job appears to be ok.
 
 Verified review|
 Answer by repaircare.co.uk
10 months ago
Good Morning.. Thank you for taking the time to leave us a Trusted Shop Review. We have responded to you via email. Kind regards Repaircare
Both engineers were cheerful and enthusiastic about their work. The first identified the problem and ordered the parts. The second, just a couple of working days later, effected the repair. Very pleased to be able to repair (rather than replace) our oven. New ovens, especially double ovens, do not come cheap Thank you. An excellent service
 
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10 months ago
Two engineers came three times and couldn’t fix a simple problem. On top of this they weren’t helpful when asked questions and neither was the woman working in customer service. Will never use or recommend this company to anyone.
 
 Verified review|
 Answer by repaircare.co.uk
10 months ago
Good Morning.. Thank you for taking the time to leave us a Trusted Shop Review. We have responded to you via email. Kind regards Repaircare
10 months ago
Good, reliable service
 
 Verified review|
10 months ago
Cancelled without letting me know. Did not provide an alternative date either.
 
 Verified review|
 Answer by repaircare.co.uk
10 months ago
Good Morning.. Thank you for taking the time to leave us a Trusted Shop Review. We have responded to your via email. Kind regards Repaircare
10 months ago
Despite booking a service date and paying upfront. The delivery date was changed without any consultation or real communication. The sun contractor did contact to get more information and was most helpful. Further weak communication (on sms) advised that fitting has been further delayed due to part availability. No revision of date supplied as of yet (1 week on).
 
 Verified review|
 Answer by repaircare.co.uk
10 months ago
Good Morning Mr Logan, Thank you for having time to leave us a Trustedshop review. We have responded to you via email. Kind regards Repaircare.
No problem. excellent service.
 
 Verified review|
10 months ago
Speedy, efficient faultless service throughout.
 
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10 months ago
The workman was very pleasant, and professional. He knew the root of the problem straight away. It was left in full working order and it was also clean and tidy.
 
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10 months ago
Very disappointed with the outcome.,
 
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 Answer by repaircare.co.uk
10 months ago
Good Morning Mr Middleton, Thank you for having time to leave us a Trustedshop review. We have responded to your review via email. Kind regards Repaircare
10 months ago
Avoid. They want your money but forget that you are the customer. Bad, bad.
 
 Verified review|
 Answer by repaircare.co.uk
10 months ago
Good Morning Mrs Breakspear, Thank you for having time to leave us a Trustedshop review. We have emailed you directly. Kind regards Repaircare
Prompt and efficient service.
 
 Verified review|
10 months ago
Idiots asked me for my model numbet which I put in the online account then the engineer didn't arrive on the day so I called only to be told they didn't have my model number so what was the point of attending, no phon call or follow up and they took the over priced payment which I am still awaiting it's return not happy will never use them again
 
 Verified review|
 Answer by repaircare.co.uk
10 months ago
Good Morning Mr Batley, We have responded to your review via email. Kind regards Repaircare
Arrived on time fixed the fault with no mess
 
 Verified review|
Richard Swan was helpful, quick and efficient in dealing with our broken washing machine. He had the part needed in his van. He was great in offering advice and suppling a cap for our redundant hot water pipe. Thankyou
 
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