Certificate for 4whirlpool.co.uk

No. X109C9B61ABA8B999F01E1FFD3F38F88C
 

Approved on
05/08/2013
Valid until
04/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for 4whirlpool.co.uk



Good

4.39/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 42 Trusted Shops reviews collected in the last 12 months.
In total, 4whirlpool.co.uk has already collected 42 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
28/02/2019
Date of order
21/02/2019
28/02/2019
Easy to order on line and quick delivery, what more could you ask for
5.00
Excellent

Date of publication
27/02/2019
Date of order
20/02/2019
27/02/2019
Very good service and my microwave works again perfect
4.67
Excellent

Date of publication
26/02/2019
Date of order
18/02/2019
26/02/2019
Component very satisfactory. Cost of items very extravagant. Delivery charge equally extravagant.
5.00
Excellent

Date of publication
23/02/2019
Date of order
16/02/2019
23/02/2019
Very fast sevice
5.00
Excellent

Date of publication
21/02/2019
Date of order
01/02/2019
21/02/2019
It took a bit longer to arrive. Apart from that all is well with product.
4.00
Good

Date of publication
21/02/2019
Date of order
12/02/2019
21/02/2019
Found the part I was looking for and was able to get the washing machine back online the next day. However, I found that all the parts I looked at were incredibly expensive.The part I needed was a plastic button at over £6 had it been properly designed it would not have broken in the first place. Postage was outrageous but we needed it, a young family cannot be out a machine for long
5.00
Excellent

Date of publication
20/02/2019
Date of order
13/02/2019
20/02/2019
On time, correct product, no hassle, reliable tracking
5.00
Excellent

Date of publication
20/02/2019
Date of order
11/02/2019
20/02/2019
A bit expensive but very efficient
5.00
Excellent

Date of publication
20/02/2019
Date of order
11/02/2019
20/02/2019
Description of product said complete unit.
Expected soap drawer and container but only received container
4.33
Good

Date of publication
19/02/2019
Date of order
08/02/2019
19/02/2019
Door seal delivered to Ireland within 5 days, all good.
5.00
Excellent

Date of publication
17/02/2019
Date of order
10/02/2019
17/02/2019
Great
5.00
Excellent

Date of publication
15/02/2019
Date of order
02/02/2019
15/02/2019
Satisfied
5.00
Excellent

Date of publication
13/02/2019
Date of order
05/02/2019
13/02/2019
quick delivery and correct item
5.00
Excellent

Date of publication
12/02/2019
Date of order
05/02/2019
12/02/2019
Quickly posted and very well packaged. Expensive compared to some, but if the genuine part last longer as I hope then well worth the extra
5.00
Excellent

Date of publication
12/02/2019
Date of order
01/02/2019
12/02/2019
Just great
5.00
Excellent

Date of publication
12/02/2019
Date of order
04/02/2019
12/02/2019
great replacement handle, arrived quickly and well packed
5.00
Excellent

Date of publication
11/02/2019
Date of order
04/02/2019
11/02/2019
Second time I've used this service ... just as efficient as the first time. Thank you.
5.00
Excellent

Date of publication
09/02/2019
Date of order
02/02/2019
09/02/2019
Do what they say on their tin, ordering easy, delivery spot on, l have lived in Spain for 15 years and this is my best experience ever, l regularly shop on line for difficult to get items l ordered a heating element for my whirlpool oven on Saturday the following Saturday it is fitted and working, a special mention must go to DPD deliveries for outstanding service thank you E.Vickers
5.00
Excellent

Date of publication
07/02/2019
Date of order
28/01/2019
07/02/2019
The order arrived in a week (from Britain to Czech Republic), which was great. The delivered product was not the same I ordered, but it was interchangeble with the original product. So in the end, I was satisfied and happy with the services.
4.33
Good

Date of publication
07/02/2019
Date of order
31/01/2019
07/02/2019
All very easy - exactly what I wanted delivered promptly.
5.00
Excellent

Date of publication
06/02/2019
Date of order
30/01/2019
06/02/2019
very helpfull, managed to locate item, delivered within stated time.
5.00
Excellent

Date of publication
06/02/2019
Date of order
03/02/2019
06/02/2019
This is without doubt the worst online buying experience and customer service ever received. The wrong part was sent and customer services unwilling to accept responsibility and replace despite paying for their express service. Part sent totally different from photo on their website.
TAKE CARE untrustworthy company. Difficult to contact and refused a refund just asked to order and pay again.
2.00
Poor

Date of publication
03/02/2019
Date of order
27/01/2019
03/02/2019
very good efficient service
5.00
Excellent

Date of publication
03/02/2019
Date of order
31/01/2019
03/02/2019
Quick and easy
5.00
Excellent

Date of publication
02/02/2019
Date of order
25/01/2019
02/02/2019
Excellent service
5.00
Excellent

Date of publication
01/02/2019
Date of order
25/01/2019
01/02/2019
Great service
5.00
Excellent

Date of publication
28/01/2019
Date of order
21/01/2019
28/01/2019
Good service
5.00
Excellent

Date of publication
26/01/2019
Date of order
19/01/2019
26/01/2019
Quick delivery
5.00
Excellent

Date of publication
21/01/2019
Date of order
14/01/2019
21/01/2019
bought on the 14/january paid express delivery to-day is the 21st january still waiting ;part would of fitted in an envelope
1.00
Very Poor

Date of publication
11/01/2019
Date of order
02/01/2019
11/01/2019
Delivery from order to receipt was too long it took 7 days
3.67
Good

Date of publication
11/01/2019
Date of order
04/01/2019
11/01/2019
Items arrived on time, goods as described, customer service good.
Had to modify switch component to fit ( my fault due to no model number not shown on machine casing). Will order correct buttons at a later stage machine now working OK all's well that ends well.
4.00
Good

Date of publication
08/01/2019
Date of order
01/01/2019
08/01/2019
Faultless
5.00
Excellent

Date of publication
08/01/2019
Date of order
01/01/2019
08/01/2019
Have had great service as always
5.00
Excellent

Date of publication
03/01/2019
Date of order
27/12/2018
03/01/2019
I needed a replacement hose and found one on the website, however I wasn't sure if this was correct, or if it came with the required clips, so I used the online help, which was a complete waste of time, all the 'assistant' kept doing was to refer me to the website. In the end I decided to order the hose, plus a replacement clip. When the hose arrived two days later, it had a new clip with it.
3.00
Fair

Date of publication
27/12/2018
Date of order
20/12/2018
27/12/2018
Delivered items next day. Good quality.
5.00
Excellent

Date of publication
24/12/2018
Date of order
17/12/2018
24/12/2018
I am fairly certain I ordered the correct knob for my gas hob with the right internal fitting but received the opposite fitting hence the reason for the return along with broken knob.
1.67
Poor

Date of publication
18/12/2018
Date of order
11/12/2018
18/12/2018
Brilliant service
5.00
Excellent

Date of publication
14/12/2018
Date of order
07/12/2018
14/12/2018
Item did not arrive, I had to collect it from DPD myself after many phone calls.
When opened, it was in bits so have to return and place order all over again
1.00
Very Poor

Date of publication
14/12/2018
Date of order
06/12/2018
14/12/2018
The only reason I rated the goods, delivery and customer service 1 is that your pro forms did not permit a zero rating. In reality I rate all three as I simply have not yet received the goods. Using the tracking facility this morning, it gave the uninformative explanation processing . Not impressed Are you?
1.00
Very Poor

Date of publication
14/12/2018
Date of order
07/12/2018
14/12/2018
just what we ordered and arrived on time but a bit expensive for just a gasket
5.00
Excellent

4whirlpool.co.uk customer reviews

4whirlpool.co.uk

4whirlpool.co.uk was certified by Trusted Shops on 05/08/2013.

Contact
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
enquiries@4ourhouse.co.uk
4whirlpool.co.uk
Owner
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorized representative
Andrew Sharp
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with 4whirlpool.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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