Reviews for nustone.co.uk



Excellent

4.56/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 23 Trusted Shops reviews collected in the last 12 months.
In total, nustone.co.uk has already collected 845 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
31/05/2018
Date of order
12/04/2018
31/05/2018
Nice quality slate slabs. I was told it’s not necessary to use a bonding agent, but I would recommend highly as the slabs I laid stuck firmly with bonding agent to wet mix
All in all very nice slabs I had less than 10 damaged out of 3 crates so can’t grumble
4.67
Excellent

Date of publication
27/04/2018
Date of order
26/04/2018
27/04/2018
Excellent service from start to finish. Goods arrived on time, quality brilliant although did have a slight problem as one crate was labelled wrongly. When I contacted Nustone they put my mind at ease
5.00
Excellent

Date of publication
26/04/2018
Date of order
26/04/2018
26/04/2018
They do exactly what it says on the tin excellent service Will definitely use again..°ºø,,øº° TOP EBAYER ,,øº°°ºø,THANK YOU ,,øº°°ºø,A++++++,,øº°
5.00
Excellent

Date of publication
26/04/2018
Date of order
26/04/2018
26/04/2018
Fantastic goods, service and delivery.
5.00
Excellent

Date of publication
20/04/2018
Date of order
20/04/2018
20/04/2018
great prices, good delivery
5.00
Excellent

Date of publication
20/04/2018
Date of order
17/04/2018
20/04/2018
My two cages had someone else’s address and only by coincidence my landscaper was doing two local jobs that he was at the other job and stopped the driver from delivering to the wrong house. Driver was really lovely.
4.33
Good

Date of publication
19/04/2018
Date of order
17/04/2018
19/04/2018
Some of the drivers are very helpful but some others are just rude. Two out three lovely guys first and third drivers. Second driver very rude and disrespectful.
4.33
Good

Date of publication
18/04/2018
Date of order
17/04/2018
18/04/2018
Would like to give this 5 star rating but was let down by delivery. Palletways could improve.
4.33
Good

Date of publication
12/04/2018
Date of order
21/03/2018
12/04/2018
Clearly advertises free delivery. This is misleading as when you return a product the courier Nustone uses charges for the return AND delivery Customer services refused to come to any compromise. A real shame as the product and ordering service was superb.
3.67
Good

Date of publication
12/04/2018
Date of order
12/04/2018
12/04/2018
Sample requested delivered free within 3 days. Crate of granite slabs ordered on line, simple to deal with. Requested info on delivery which was promptly replied to. Delivered at correct time.
5.00
Excellent

Date of publication
05/04/2018
Date of order
03/04/2018
05/04/2018
Easy to deal with, flexible, quick and we'll priced. Goods in perfect condition and as described too.
5.00
Excellent

nustone.co.uk replies: 07/04/2018
We are so happy to hear that you are pleased with the product and service that Nustone provided. We hope you continue to enjoy your sandstone patio. The Nustone Team

Date of publication
05/04/2018
Date of order
05/04/2018
05/04/2018
I will now continually use Nustone for most of my projects.
They provide a quality product at affordable prices.
5.00
Excellent

nustone.co.uk replies: 07/04/2018
Thank you for your great review, the team at Nustone really appreciate it. We hope you are very happy with your sandstone paving and we hope to hear from you again soon. The Nustone Team

Date of publication
05/04/2018
Date of order
03/04/2018
05/04/2018
The rating says it all.
3.67
Good

nustone.co.uk replies: 07/04/2018
Thank you for your great feedback. The team really appreciate it at Nustone. We hope you enjoy your sandstone patio. Nustone Team.

Date of publication
27/03/2018
Date of order
26/03/2018
27/03/2018
Fast, efficient, good stone.
5.00
Excellent

nustone.co.uk replies: 07/04/2018
Thank you for your great feedback. The team really appreciate it at Nustone. We wish you all the best with your project. Nustone Team.

Date of publication
22/03/2018
Date of order
22/03/2018
22/03/2018
Highly recommended Brilliant service and top quality products.
5.00
Excellent

nustone.co.uk replies: 23/03/2018
Thank you for your great feedback. The team really appreciate it at Nustone. We wish you all the best with your project. Nustone Team.

Date of publication
21/03/2018
Date of order
21/03/2018
21/03/2018
Good all round from nustone used several times good product excellent service but delivery driver very unhelpful
4.33
Good

nustone.co.uk replies: 22/03/2018
Hi Barry. We at Nustone are happy to hear you are pleased with your Raj Green Sandstone and the service you have received throughout your multiple orders. We hope to hear from you again soon for your next project. The Nustone Team

Date of publication
19/03/2018
Date of order
09/03/2018
19/03/2018
Great from start to finish,we chose there Rainbow Packs and WOW what a beautiful looking stone, delivered on the day we chose although the crates are heavy our builder helped the driver to get them on our drive.

Thank you Nustone.
5.00
Excellent

Date of publication
18/03/2018
Date of order
14/03/2018
18/03/2018
Great from start to finish,we chose there Rainbow Packs and WOW what a beautiful looking stone, delivered on the day we chose although the crates are heavy our builder helped the driver to get them on our drive.

Thank you Nustone.
5.00
Excellent

Date of publication
15/03/2018
Date of order
15/03/2018
15/03/2018
Very friendly and helpful staff
4.33
Good

Date of publication
14/03/2018
Date of order
14/03/2018
14/03/2018
Late delivery, pallet collapsed, had to unload by hand fur driver.
Had to meet driver and guide him to address.
Phoned to complain and just got a silly email back
2.00
Poor

Date of publication
14/03/2018
Date of order
08/03/2018
14/03/2018
Great experience with Nustone, amazing product and efficient delivery. Will be recommending to everyone
5.00
Excellent

Date of publication
09/03/2018
Date of order
08/03/2018
09/03/2018
Excellent service, quick delivery, very good product. Would definitely recommend this company Thank you new stone.
5.00
Excellent

Date of publication
14/11/2017
Date of order
14/01/2016
14/11/2017
Good customer service for advice, but the slate slabs came with scratches and also need sealing and special cleaning to match the slate photos on the website.
4.33
Good

nustone.co.uk replies: 12/01/2018
Thank you for your review. The photos on our website are of previous customer's projects to give the best idea of what the stone will look like when laid. We advise our customers that there are products to mimic a wet look, as shown, but we always advise sealing to protect the stone. Had you notified us, we would have offered the best advise to achieve the look you were after. The Nustone Team.

nustone.co.uk customer reviews

nustone.co.uk

Contact
20 Angora Business Park, Peartree Road
CO3 0AB Colchester
United Kingdom
sales@nustone.co.uk
nustone.co.uk
Owner
Nustone Products Ltd
20 Angora Business Park, Peartree Road
CO3 0AB Colchester
United Kingdom
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with nustone.co.uk in their own words.

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3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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