Reviews for acpaving.co.uk



Excellent

4.87/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 115 Trusted Shops reviews collected in the last 12 months.
In total, acpaving.co.uk has already collected 278 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/08/2019
Date of order
07/07/2019
16/08/2019
Smooth and easy transaction, delivered to instructions, thank you.
5.00
Excellent

Date of publication
16/08/2019
Date of order
09/08/2019
16/08/2019
Delivered to incorrect address, corrected the next day but with terrible customer service, no explanation or apology, no response to email complaint, no reply phone call from manager as requested and now they want a review from us Cant comment on the goods as not used yet but have reservations due to my experience with them so far. Not great
2.00
Poor

acpaving.co.uk replies: 17/08/2019
My sincere apologies that your delivery was left across the road from your address. We deliver to hundreds of customers every week, and we do try our best, but sometimes despite our best endeavours things can go wrong. Again, I am sorry for the inconvenience that this has caused you, and I hope your bulk bag of red granite looks nice on your garden. Kind regards Andrew

Date of publication
12/08/2019
Date of order
05/08/2019
12/08/2019
Excellent service from ordering to delivery.
Top quality for my patio.
5.00
Excellent

Date of publication
09/08/2019
Date of order
01/08/2019
09/08/2019
From first contact to the delivery the company has kept us updated. The delivery driver placed the 2 bulk bags of purple slate exactly in place and was extremely helpful. The slate was perfect some quarry dirt but this washed off.
Brilliant service and price from a great company.
5.00
Excellent

Date of publication
06/08/2019
Date of order
29/07/2019
06/08/2019
Quick and efficient, delivery driver excellent
5.00
Excellent

Date of publication
30/07/2019
Date of order
23/07/2019
30/07/2019
Excellent service as always from this company.
5.00
Excellent

Date of publication
25/07/2019
Date of order
18/07/2019
25/07/2019
Disappointed with the colour nothing like the picture we ordered plum and received light grey slate
2.67
Fair

Date of publication
25/07/2019
Date of order
18/07/2019
25/07/2019
Ordered easily online, had a call the day before delivery and was delivered within the time slot by a friendly, accommodating driver.
Two bags of Chiltern white gold, both full to the brim and great quality, a free roll of membrane with each bag.
Excellent product, price and service, would definitely recommend AC Paving.
5.00
Excellent

Date of publication
23/07/2019
Date of order
16/07/2019
23/07/2019
I would highly recommend this company, not only were they the best price for the items I wanted (40 mm Green Slate in bulk bags), but they delivered when they said and placed the items with the Hi-ab exactly where I needed them, the free weed control mebrane was excellent quality. As I expected, the slate was fairly dusty when delivered, but a quick hose down and it looks amazing.
5.00
Excellent

Date of publication
22/07/2019
Date of order
15/07/2019
22/07/2019
Excellent service
5.00
Excellent

Date of publication
22/07/2019
Date of order
14/07/2019
22/07/2019
No problems delivered on time thank you
5.00
Excellent

Date of publication
21/07/2019
Date of order
20/07/2019
21/07/2019
Efficient service and quality product.
5.00
Excellent

Date of publication
20/07/2019
Date of order
20/07/2019
20/07/2019
Really helpful lady on initial contact. On delivery product was brilliantly packaged, great selection of goods on website.
5.00
Excellent

Date of publication
16/07/2019
Date of order
08/07/2019
16/07/2019
Thank you
5.00
Excellent

Date of publication
11/07/2019
Date of order
02/07/2019
11/07/2019
Superb service from ordering to delivery, Delivery driver very helpful and polite,
Delivered in the designated timeslot .
All at a price better than local builders suppliers or D.I.Y SUPERSTORES.
well done AC pavings.
5.00
Excellent

Date of publication
09/07/2019
Date of order
02/07/2019
09/07/2019
Goods as described and delivered within 2 days.
4.67
Excellent

Date of publication
05/07/2019
Date of order
28/06/2019
05/07/2019
The only problem the picture of the flags was not the same colour as the one I received the one I received was a mid shade of beige
5.00
Excellent

Date of publication
04/07/2019
Date of order
27/06/2019
04/07/2019
Very helpful and friendly staff goods arrived in plenty of time and as described.
5.00
Excellent

Date of publication
25/06/2019
Date of order
18/06/2019
25/06/2019
Brilliant range on show and online. Best prices too and quickly delivere. We would defiantly recommend this company and wouldn't hesitate to order from them again in the future.
5.00
Excellent

Date of publication
24/06/2019
Date of order
17/06/2019
24/06/2019
Excellent efficient delivery arrived quickly with good communication of time and date of delivery.
4.67
Excellent

Date of publication
19/06/2019
Date of order
11/06/2019
19/06/2019
Quick delivery
5.00
Excellent

Date of publication
16/06/2019
Date of order
02/06/2019
16/06/2019
The whole experience from ordering paving to delivery was excellent.
5.00
Excellent

Date of publication
06/06/2019
Date of order
28/05/2019
06/06/2019
Ordered on-line. Very easy, delivery fab great timescale.
Thank you
5.00
Excellent

Date of publication
31/05/2019
Date of order
24/05/2019
31/05/2019
A pleasure do deal with, quality product quick delivery and a good price. Customer service is excellent. I will always recommend AC Paving.
5.00
Excellent

Date of publication
31/05/2019
Date of order
23/05/2019
31/05/2019
Good quality pavinging at very competitive prices.
Excellent delivery
5.00
Excellent

Date of publication
30/05/2019
Date of order
23/05/2019
30/05/2019
Speedy delivery easy to order.
5.00
Excellent

Date of publication
28/05/2019
Date of order
20/05/2019
28/05/2019
Good quality product and friendly service
5.00
Excellent

Date of publication
27/05/2019
Date of order
20/05/2019
27/05/2019
brilliant service 5 star
5.00
Excellent

Date of publication
25/05/2019
Date of order
11/05/2019
25/05/2019
Thank you good communication and delivered when said they would.
5.00
Excellent

Date of publication
22/05/2019
Date of order
22/05/2019
22/05/2019
This is my first time laying a patio, I described all the dimensions to the very helpful lady over the phone, and she worked out exactly what I needed, there wasn’t any waste materials left over.
The patio slabs look fantastic.
Excellent delivery service, hard core material was at the front, sharpe sand was in the second row, with the slabs next to them. Perfect order. Extremely happy.
5.00
Excellent

Date of publication
22/05/2019
Date of order
22/05/2019
22/05/2019
Excellent and promt delivery. Very satisfied with all the products purchased
5.00
Excellent

Date of publication
19/05/2019
Date of order
12/05/2019
19/05/2019
Excellent place, I couldn’t rate them enough. From customer service to the product and fast delivery, everything has been superb. The paving look great quality at a great price. I can’t wait to get it down this week and enjoy my new patio. Thank you so much.
5.00
Excellent

Date of publication
13/05/2019
Date of order
06/05/2019
13/05/2019
Really pleased with the service and speed of the delivery.
Great and will use again
5.00
Excellent

Date of publication
13/05/2019
Date of order
28/04/2019
13/05/2019
Very happy with the paving and service
5.00
Excellent

Date of publication
10/05/2019
Date of order
02/05/2019
10/05/2019
Website & ordering process very easy to use. Queries answered immediately & out of office hours. Delivery service excellent, delivered within 2 working days & left exactly where we asked. Goods well packaged & although we have not had chance to unpackage all the paving, it looks undamaged & we are very pleased with the product. Would definately recommend & use again.
5.00
Excellent

Date of publication
09/05/2019
Date of order
02/05/2019
09/05/2019
Would use again good value and good service
5.00
Excellent

Date of publication
05/05/2019
Date of order
04/05/2019
05/05/2019
Best Prices for the surrounding area. Prompt delivery. Pleasant service
5.00
Excellent

Date of publication
04/05/2019
Date of order
04/05/2019
04/05/2019
Two orders placed by internet, the first arrived within AC's normal delivery time frame the second arrived the day after the bank holiday in which the order was placed. A request was made to the driver to move part of the first order over a wall to make access to it easier which he was very happy to do.
The landscaping stone was just as ordered.
5.00
Excellent

Date of publication
04/05/2019
Date of order
04/05/2019
04/05/2019
Prompt delivery by hi ab placed exactly where I wanted.
Good quality product at very competitive price.
5.00
Excellent

Date of publication
04/05/2019
Date of order
27/04/2019
04/05/2019
Absolute pleasure to do business with hassle free from start to delivery
5.00
Excellent

acpaving.co.uk customer reviews

acpaving.co.uk

Contact
Access Road, Station Road, Ranskill
DN22 8LW Retford
United Kingdom
sales@acpaving.co.uk
acpaving.co.uk
Owner
AC Pavings Co LTD
Access Road, Station Road, Ranskill
DN22 8LW Retford
United Kingdom
Trade register
Companies House 03941918
Authorized representative
Andrew McCallum
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with acpaving.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.