Triumph® Online Shop (UK)- Logo - reviews

Triumph® Online Shop (UK)
Reviews:

401 reviews in the last 12 months4,976 total reviews  

4.43
Good

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Triumph® Online Shop (UK) fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

27 May 2023
 Verified review
Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage

Top negative review

12 Oct 2023
 Verified review
My box was delivered by Evri. It had a large hole 4"x4" in the side so that the tissue paper surrounding the bras was visible. There was no note from Triumph showing an order summary in the box. Neither was there any Returns information relating to the address or how to make a return in the box. Neither did I receive a confirmation of my online order. I wrote an e-mail to state these facts. The reply was unsatisfactory and I still do not have a return address. Their telephone number goes dead when you phone it. (020 3544 0066). This is an international company, and their customer service is breath- takingly inadequate. Additionally, Their web site is very poor and needs to be redesigned. They need to update stock and sizes more frequently so as not to waste the time of customers. Evri was/is Hermes and is a very unsatisfactory way to send expensive underwear to customers. Send goods by any means but NOT Evri.
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Reviews for Triumph® Online Shop (UK)

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11 days ago
 Verified review
Delivery quick. Irritating that I have had to pay delivery charges for my last 3 orders because the registration for My Triumph does not accept my date of birth and tells me that 04/Jan 1953 is invalid!!! Triumph - please sort out this glitch.
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9 days ago
 Verified review
Stock was a little limited but ordering was easy. Wasn’t particularly well packed when it arrived but it came quickly
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10 days ago
 Verified review
There was no receipt in baggage which was disappointing and no instructions if I needed to return goods..
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Answer by Triumph® Online Shop (UK)
10 days ago
Dear customer, We have been paperless for 1 year for sustainability reasons. Please use our online return centre (explained in our dispatch confirmation). Your Triumph Online Team
6 days ago
 Verified review

Great shopping experience.

The website is easy to use for shopping. It’s good for getting ideas about what is available to buy.
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7 Apr 2024
 Verified review
good products and help from Triumph, BUT they should stop using Evri - they are HOPELESS.
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6 days ago
 Verified review

Good website for shopping.

The online version was easy to use and I was able to find the products I needed to buy.
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9 days ago
 Verified review
Being housebound and without a printer makes it very difficult to return items
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29 Mar 2024
 Verified review
Easy to follow websire
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9 days ago
 Verified review
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8 Apr 2024
 Verified review
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26 Feb 2024
 Verified review
The Parcel delivery company Evri left my parcel pushed to one side of my garden gate under a hedge and I did not find it until days later and my bra was soaking wet!! I did not ask them to deliver it in this location.
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Answer by Triumph® Online Shop (UK)
27 Feb 2024
Dear customer, We are sorry that EVRI has discarded your parcel in this way. Perhaps you could speak to the delivery person or EVRI about taking a little more care with the delivery. Your Triumph Team.
JQ
1 Mar 2024
 Verified review
Fast service. Very straight forward
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11 Mar 2024
 Verified review
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15 Mar 2024
 Verified review
Late delivery without no explanation. The colour different than the picture.
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Answer by Triumph® Online Shop (UK)
18 Mar 2024
Dear customer, Thank you for your review. We are sorry that you received your order late. Unfortunately, the ongoing customs problem has led to this delay. Unfortunately, we are unable to speed up customs clearance. If you do not like an item, you can of course return it within 30 days of receipt. Your Triumph Online Team.
21 Feb 2024
 Verified review

Disappointed

My experience was fine, excellent website and service. Unfortunately I’ve had to return items due to the fact they were not as expected.
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18 Feb 2024
 Verified review
Found site easy to use, and the service following the order really good. Product as expected
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22 Jan 2024
 Verified review
Most of the sale items were not available in many sizes - what is the use of tempting people with offers when there is very little available? Triumph is expensive so some people need to grab bargains - there is a cost of living crisis going on you know.
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9 Jan 2024
 Verified review

All Good!

Great product at great price in sale with quick and free delivery. Box arrived damaged but product wasn’t affected. No plastic packaging either which was good, and I could even reuse the tissue paper the bra was wrapped in!
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14 Jan 2024
 Verified review
Item was missing with no explanation and when I contacted Triumph they said item was out of stock and I’d be refunded. A note would have saved me the concern and need to contact Truimpj
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Answer by Triumph® Online Shop (UK)
15 Jan 2024
Dear customer, We are sorry that some items were not available. We informed you about this by e-mail on 2024-01-08. Your Triumph Online Team
8 Jan 2024
 Verified review
Love your packaging ! Bras always a good fit although did have to send one back but returns easy and straight forward .
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