Triumph® Online Shop (UK)- Logo - reviews

Triumph® Online Shop (UK)
Reviews:

400 reviews in the last 12 months4,975 total reviews  

4.43
Good

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Top positive review

27 May 2023
 Verified review
Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage

Top negative review

12 Oct 2023
 Verified review
My box was delivered by Evri. It had a large hole 4"x4" in the side so that the tissue paper surrounding the bras was visible. There was no note from Triumph showing an order summary in the box. Neither was there any Returns information relating to the address or how to make a return in the box. Neither did I receive a confirmation of my online order. I wrote an e-mail to state these facts. The reply was unsatisfactory and I still do not have a return address. Their telephone number goes dead when you phone it. (020 3544 0066). This is an international company, and their customer service is breath- takingly inadequate. Additionally, Their web site is very poor and needs to be redesigned. They need to update stock and sizes more frequently so as not to waste the time of customers. Evri was/is Hermes and is a very unsatisfactory way to send expensive underwear to customers. Send goods by any means but NOT Evri.
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Reviews for Triumph® Online Shop (UK)

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13 Jan 2024
 Verified review
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Answer by Triumph® Online Shop (UK)
13 Jan 2024
Dear customer, Thank you for your feedback. Of course, we would like to offer all customers of our online shop the most pleasant shopping experience possible and regret that we are unable to deliver the item you requested. The Triumph Online Shop software continuously updates stock levels and sales. This enables us to show you the best possible availability of your desired items. In individual cases, however, as in your case, there may be overlaps if several customers want to order the same items at the same time, of which only a few items are still available. Furthermore, there may occasionally be delays in data transmission in the online shop. If your search is unsuccessful, we hope that you will find an alternative that you like just as much. We apologise for any inconvenience caused and wish you a pleasant day. Your Triumph Online Team
27 May 2023
 Verified review

Confidence boosting bra

Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage
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12 Dec 2023
 Verified review
I was kept informed about when the delivery would be. Only thing that wasn’t right is that the parcel was left on my doorstep. It should have been left with a neighbour and I know that both neighbours were in at the time. I was there but must have been drying my hair at the time. The delivery company used should be changed. Ervin are totally unreliable for delivering things and regularly leave things on doorsteps. Use another company or the GPO.
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14 Jul 2023
 Verified review
Please use another Delivery Agent - my parcel arrived damaged as had been opened - was told by Evri that apparently this often happens as they just throw big parcels on top of other parcels - my white bra was no longer in the tissue paper it had obviously left Triumph in so goodness knows where it could have been lying in a warehouse!
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26 Jun 2023
 Verified review

Brilliant

I’m one happy customer of triumph. Been purchasing online for many many years . So far I haven’t had any issues . Every order I make has come straight to me . Delivery time super quick . Love triumph material they all soft and comfortable for the body .
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HR
Hazel R.
London
3 Jun 2023
 Verified review
This is my second time using Triumph website. A variety of bras to choose from.,I particularly like the body makeup essential bra in nude beige. Perfect fit, very comfortable, smooth under clothes and does not show under a white blouse.
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15 Nov 2023
 Verified review

Clear descriptions of items

Excellent images of the products and clear descriptions. Also liked the options to check bra size either virtually or following information using a tape measure. Easy option for returns too if checking different sizes.
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27 May 2023
 Verified review

Absolute comfort

The website is easy to use. I know you can get Triumph products but it's all in one place here. The Customer Service is beyond good. And no-one makes underwear as practical and comfortable. So that's why I shop here.
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17 May 2023
 Verified review

A very handy pick up point

I used this pick up point for the first time and I had a very good experience. I'm glad this option to get my parcels delivered is available, because I'm rarely at home so home delivery is not convenient for me.
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10 Jul 2023
 Verified review

Great product and online experience

Great product, fits well, described well and true, well-marketed, very good online shopping experience. A good post-purchase customer care. On time delivery. Informative emails all the way.
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11 Dec 2023
 Verified review

DELIVERY DELAYED BUT NOT A PROBLEM.

Although the delivery was delayed, I was kept fully informed of its progress at all times which was great; it always shows how good a company is when something goes wrong!
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22 Jun 2023
 Verified review
I bought two bras in the sale having fallen out of love with a big brands. I ended up getting two sizes and kept one. It's the most comfortable bra I've worn for years.
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5 Aug 2023
 Verified review

Post to Ireland

I love that they are still doing my favourite bra in my size . What could be better if I could get them posted to Ireland I get them sent to my daughter in the uk
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2 Jun 2023
 Verified review
Easy to navigate the website. A good choice of lingerie My items were delivered very quickly. Products wrapped carefully and quality of garments excellent.
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22 Sept 2023
 Verified review

Comfortable Bra

The choice and colour of garments and the discounts. The sizing is great and the bra I bought is so comfortable - the True Shape Sensation.
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26 Aug 2023
 Verified review
Excellent product and price. Asked to be notified when it became available again, delighted when i was, very quick delivery. Great service
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DM
23 Nov 2023
 Verified review
I forgot how amazing these beautiful bras fit I think they are the best They also are not very expensive. Much more value for money.
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19 Jun 2023
 Verified review

Bras

Arrived on time, a perfect fit as always, Triumph bras are the best in my opinion love them, plus they do lovely coloured bras.
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TD
Titch D.
Suffolk
19 Nov 2023
 Verified review
Quick and easy to order online, item received very quickly, nicely boxed. Delivery was efficient, no damage to the packaging.
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24 Jun 2023
 Verified review

Beautiful no wire bra and perfect knickers.

Easy to use and fairly quick on delivery. Over packaged in a very big cardboard box though for one bra and one pair knickers.
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