Certificate for 4neff.co.uk

No. X0D6DB7ECD8B1D20180CE7EEE2C1005FA
 

Approved on
05/08/2013
Valid until
04/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for 4neff.co.uk



Excellent

4.68/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 92 Trusted Shops reviews collected in the last 12 months.
In total, 4neff.co.uk has already collected 92 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/09/2019
Date of order
04/09/2019
13/09/2019
delivery was a little slow but kept informed at all times
4.67
Excellent

Date of publication
08/09/2019
Date of order
30/08/2019
08/09/2019
Order fulfilled without delay or problems.
4.67
Excellent

Date of publication
04/09/2019
Date of order
02/09/2019
04/09/2019
No issues with purchase. Prompt delivery. Highly recommend.
5.00
Excellent

Date of publication
20/07/2019
Date of order
12/07/2019
20/07/2019
Very good service.
5.00
Excellent

Date of publication
18/03/2019
Date of order
15/03/2019
18/03/2019
As a handyman I had to ask for what I want as I was chasing stuff for a customer. An absolute excellent customer service telling me what I needed which made me look really good when I turned up with the new freezer draws for the new tenant and they fitted straight in.
5.00
Excellent

Date of publication
11/03/2019
Date of order
01/03/2019
11/03/2019
Very pleased thanks. 5 out of 5.
5.00
Excellent

Date of publication
10/03/2019
Date of order
01/03/2019
10/03/2019
Arrived as expected.
5.00
Excellent

Date of publication
07/03/2019
Date of order
28/02/2019
07/03/2019
Good service. No great service. However its not inexpensive.
4.67
Excellent

Date of publication
06/03/2019
Date of order
27/02/2019
06/03/2019
Not the cheapest but reliably the best
5.00
Excellent

Date of publication
05/03/2019
Date of order
26/02/2019
05/03/2019
Thought it was exspensive for what it was and came in a box the size of which you could have put 50 in. Totally over packaged.
4.33
Good

Date of publication
04/03/2019
Date of order
24/02/2019
04/03/2019
very fast delivery homes as described
5.00
Excellent

Date of publication
02/03/2019
Date of order
23/02/2019
02/03/2019
Excellent
5.00
Excellent

Date of publication
02/03/2019
Date of order
23/02/2019
02/03/2019
Fast reliable supplier
5.00
Excellent

Date of publication
01/03/2019
Date of order
22/02/2019
01/03/2019
As described and next day delivery.
5.00
Excellent

Date of publication
28/02/2019
Date of order
21/02/2019
28/02/2019
Sick delivery part fitted really pleased
5.00
Excellent

Date of publication
27/02/2019
Date of order
20/02/2019
27/02/2019
No complaints on the smoothness of the service or the quality of the item. Just one bit of feedback on the packaging - the small hard plastic item was wrapped in a huge piece of bubble pack and delivered in a huge box. It would have fitted unharmed in an A5 jiffy envelope. Ridiculous level of over-packaging.
5.00
Excellent

Date of publication
26/02/2019
Date of order
19/02/2019
26/02/2019
Customer service were really helpful and found the part I needed and so I was able to order it the next day. Delivery was quick. All in all a great service from start to finish
5.00
Excellent

Date of publication
25/02/2019
Date of order
18/02/2019
25/02/2019
Not a lot to say arrived on time
As it should
4.00
Good

Date of publication
23/02/2019
Date of order
16/02/2019
23/02/2019
What more can I say, first clas#
5.00
Excellent

Date of publication
21/02/2019
Date of order
10/02/2019
21/02/2019
NO Fuss Got What I wanted
5.00
Excellent

Date of publication
17/02/2019
Date of order
10/02/2019
17/02/2019
Easy ordering, I was given an hour slot when delivery would be, no hassle.
5.00
Excellent

Date of publication
16/02/2019
Date of order
09/02/2019
16/02/2019
I couldn’t believe how quickly my order was processed and delivered
5.00
Excellent

Date of publication
15/02/2019
Date of order
08/02/2019
15/02/2019
good description online well packaged delivered on time
5.00
Excellent

Date of publication
12/02/2019
Date of order
05/02/2019
12/02/2019
Ordered and received on time after a very helpful chat with customer service
5.00
Excellent

Date of publication
12/02/2019
Date of order
04/02/2019
12/02/2019
First class
4.67
Excellent

Date of publication
11/02/2019
Date of order
04/02/2019
11/02/2019
Happy with the product and delivery. They delivered exactly the time that was quoted. Many thanks.
4.00
Good

Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
All aspect of order and delivery were excellent would use again
5.00
Excellent

Date of publication
10/02/2019
Date of order
02/02/2019
10/02/2019
Reasonable price helpful on line chat fast delivery well packaged secure payment
5.00
Excellent

Date of publication
09/02/2019
Date of order
29/01/2019
09/02/2019
Order received on time and the tool fixed my problem. Very satisfied.
5.00
Excellent

Date of publication
09/02/2019
Date of order
01/02/2019
09/02/2019
Good service and easy to fit the draw I needed to order but expensive.
5.00
Excellent

Date of publication
07/02/2019
Date of order
31/01/2019
07/02/2019
First class alround.
5.00
Excellent

Date of publication
06/02/2019
Date of order
27/01/2019
06/02/2019
Easy to use site, delivery was next day as promised and the part fitted perfectly. The part was an oven element. Thanks to the quick service we were all able to have dinner
5.00
Excellent

Date of publication
06/02/2019
Date of order
29/01/2019
06/02/2019
Tried and trusted
5.00
Excellent

Date of publication
06/02/2019
Date of order
30/01/2019
06/02/2019
Excellent service, rapid response to my enquiry. Fast delivery.. Highly recommended
5.00
Excellent

Date of publication
05/02/2019
Date of order
29/01/2019
05/02/2019
I can’t really fault any of the individual aspects of the order, but bearing in mind the exorbitant cost of the item, added to the cost of the delivery, I don’t think I should have any complaints
4.33
Good

Date of publication
05/02/2019
Date of order
29/01/2019
05/02/2019
Having placed my order for a new freezer door seal I sat back and waited and waited and waited..........still waiting. Customer service non existent. Hopeless. i will never use Neff to supply goods ever again
1.33
Very Poor

Date of publication
05/02/2019
Date of order
28/01/2019
05/02/2019
These cavity bolts did not fit despite giving the correct serial number
2.00
Poor

Date of publication
05/02/2019
Date of order
25/01/2019
05/02/2019
I thought the shop was very good. Lots of items I didn't think would be there.
5.00
Excellent

Date of publication
02/02/2019
Date of order
08/01/2019
02/02/2019
First seal did not fit sent item back reordered correct size took a minute to fit worth getting a proper neff part money was refunded from first purchase with no problem will shop here again if needed .
4.67
Excellent

Date of publication
27/01/2019
Date of order
20/01/2019
27/01/2019
Everything except the delivery was excellent. It took most of a week for the goods to arrive.
4.33
Good

4neff.co.uk customer reviews

4neff.co.uk

4neff.co.uk was certified by Trusted Shops on 05/08/2013.

Contact
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
enquiries@4ourhouse.co.uk
4neff.co.uk
Owner
Connect Distribution Services Limited
Connect House, Small Heath Business Park, Talbot Way
B10 0HJ Birmingham
United Kingdom
Trade register
United Kingdom 03004798
Authorized representative
Andrew Sharp
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with 4neff.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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