Certificate for applianceworldonline.com

No. X0CB16B5ED7713B94C364B305E930B8D0
 

Approved on
01/08/2013
Valid until
31/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for applianceworldonline.com



Excellent

4.54/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 71 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 81 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Delivered on day they said but later, had informed me by text of later delivery
4.33
Good

Issue with the size but the customer service, speed and price and the way its being handles so far is great.
4.67
Excellent

Customer service was excellent. I sent several emails before i ordered my bosch hob and they were answered promptly which is one if the reasons i chose this company. Will be using again
4.67
Excellent

Delivery an hour late meaning I was late for a meeting...
3.00
Fair

Big let down was that the courier delivering the washing machine I ordered left it outside front gate, as pallet it was delivered on would not fit through gate.
4.00
Good

Really helpful delivery team
Fast delivery, I would definitely recommend you guys
5.00
Excellent

goods arrived on time
5.00
Excellent

After I placed my order on line I received a phone call to let me know what day my order would be delivered . Fantastic appliance would recommend this .
4.67
Excellent

Quick and efficient delivery
5.00
Excellent

They couldn't supply what I ordered and quickly refunded me. Very hsppy
5.00
Excellent

No problems, just had to wait a week before shipment due to internal logistics. But great customer service and price.
4.67
Excellent

No complaints. Cheaper than anywhere else and no faults with delivery.
5.00
Excellent

Slick transaction, good communication. Great item.
5.00
Excellent

I enjoyed the savings on the article I bought - but two deliveries a week meant that I had to wait quite a while to receive the goods. Also, the website didn't make clear that "available" really meant that the goods had to be ordered from the supplier before they could be sent to me. However, staff, were pleasant on the phone and answered questions honestly. But no one answered my email quesn
4.33
Good

order on 31.May, delivery on 13 June. original manufacturers packaging looks undammaged. Very friendly, helpful appliance world van driver. so far so good. I never received an order confirmation. Credit card showed that money had gone. When I called for an order confirmation I was giveb a delivery date what was delayed afterwards. When I wrote for an invoice/ receipt I did not get an answer.
3.33
Fair

Very pleased with the whole experience, thank you.
5.00
Excellent

was called shortly after placing the order to say that the item was no longer available, after having already made the payment as part of the order process. took another two phone calls and a bit more than a week to get the charge to my paypal account reversed and then another week for the funds to actually arrive at paypal.
2.00
Poor

Many Thanks
5.00
Excellent

Was a bit unsure at first but took the plunge and am very happy with applianceworldonline. Will definitely be using them from now on. Had to chase up my delivery timing with customer services but they were very helpful and put my mind at ease.
4.67
Excellent

Contacted me by phone when the product that I ordered was not available. Supplied alternative at a good price. Delivered when they said.
4.33
Good

Issue with item received damaged in transit was resolved quickly. Replacement was received promptly. Helpful customer service.
4.00
Good

Good product and price.
4.33
Good

Arrived within days. Early days for goods, but seem 100 Customer service no problems.
4.33
Good

Very good
4.67
Excellent

Fast free delivery, low prices Excellent costumer service Thank you
5.00
Excellent

Worked to plan. Thanks.
5.00
Excellent

Prompt and efficient service. Goods as described and great proce
5.00
Excellent

Brill
5.00
Excellent

I made my on-line order on 09 Apr 17 after confirming details of delivery expectations and was notified that delivery was made in my area at least once a week. I chased this up by e-mail and Item was delivered on 28 Apr 17 - No fault of the delivery agents. 2 phone calls gave conflicting advise and after spending nearly £500; to be told that they would have to check if in stock? it was when paid?
4.33
Good

As described on time and good communication. Just wish couriers would be made more careful
4.33
Good

Great product.
Website said item was in stock to be delivered within 3 days, but this wasn't the case. Item was to come direct from the manufacturer who was out of stock. In the end they cancelled the order and I ordered a different model. Communication was good in terms of cancellation and refund.
3.67
Good

Great ervice
5.00
Excellent

All very good throughout. Order processing took a while with no indication of progress an update email may have been useful.
4.67
Excellent

Spoke with Charles on the phone and he arranged for delivery to be dropped off by courier. No problem at all
Great service
5.00
Excellent

Tumble dryer arrived at expected time in good condition. There was good contact from Appliance World before hand with regard to arranging the delivery.
5.00
Excellent

Great service
5.00
Excellent

Samsung very good.
Charles very helpful.
Would used these again.
4.00
Good

Excellent service.
5.00
Excellent

Excellent service again thanks
5.00
Excellent

Single delivery man ( although that was in details of delivery)
Had to contact about delivery date as no email from delivery company. Arrangements flexible though to suit
4.33
Good

applianceworldonline.com customer reviews

applianceworldonline.com

applianceworldonline.com was certified by Trusted Shops on 01/08/2013.

Contact
Bolton Road 543 - 547
M27 8QT Manchester
United Kingdom
marek@applianceworldonline.com
applianceworldonline.com

Owner
APPLIANCE WORLD (NORTH WEST) LTD
Bolton Road 543 - 547
M27 8QT Manchester
United Kingdom
Trade register
OLDHAM Company No. 04911776
Authorized representative
Dave Pain
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with applianceworldonline.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.