Certificate for applianceworldonline.com

No. X0CB16B5ED7713B94C364B305E930B8D0
 

Approved on
01/08/2013
Valid until
31/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for applianceworldonline.com



Excellent

4.50/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 80 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 107 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/01/2018
Date of order
08/01/2018
22/01/2018
Great service all around
5.00
Excellent

Date of publication
17/01/2018
Date of order
03/01/2018
17/01/2018
No hassle shopping
5.00
Excellent

Date of publication
17/01/2018
Date of order
02/01/2018
17/01/2018
Slight hiccup with delivery date meant I waited in all afternoon when on checking with company the delivery hadn't been scheduled. This despite having been told the day before that it would be delivered the following afternoon. Delivery took place following morning but still meant I had to lose wages as I had to sub-contract job.
4.00
Good

Date of publication
13/12/2017
Date of order
25/11/2017
13/12/2017
excellent price and service
5.00
Excellent

Date of publication
12/12/2017
Date of order
28/11/2017
12/12/2017
Goods advertised but not available
1.00
Very Poor

Date of publication
08/12/2017
Date of order
24/11/2017
08/12/2017
Excellent service
5.00
Excellent

Date of publication
04/12/2017
Date of order
20/11/2017
04/12/2017
Really friendly and go over and above to help
5.00
Excellent

Date of publication
25/11/2017
Date of order
11/11/2017
25/11/2017
No show no stock
1.00
Very Poor

Date of publication
23/11/2017
Date of order
09/11/2017
23/11/2017
Excellent
5.00
Excellent

Date of publication
23/11/2017
Date of order
08/11/2017
23/11/2017
Kept me informed by telephone about delivery and timeslot. Driver courteous and delivered in professional manner
5.00
Excellent

Date of publication
21/11/2017
Date of order
07/11/2017
21/11/2017
Fantastic Customer service always Thank you appliance world Marion is a star
5.00
Excellent

Date of publication
08/11/2017
Date of order
25/10/2017
08/11/2017
The company kept me informed at every stage and delivery was as arranged ,the gentleman managed to make maneuvering a cumbersome fridge look easy, I would definitely recommend appliance world
5.00
Excellent

Date of publication
05/11/2017
Date of order
09/10/2017
05/11/2017
good service
5.00
Excellent

Date of publication
26/10/2017
Date of order
12/10/2017
26/10/2017
I had absolutely no problems with my order for a gas hob. It was delivered undamaged and on time. I would happily use Appliance World again.
5.00
Excellent

Date of publication
26/10/2017
Date of order
30/08/2017
26/10/2017
Fantastic company, really responsive. ordered 2 Neff ovens came on delivery day given with no problems or delay. Really happy with service. Would definitely use again.
5.00
Excellent

Date of publication
24/10/2017
Date of order
09/10/2017
24/10/2017
extremely organiized and professional through out .Many thanks
5.00
Excellent

Date of publication
21/10/2017
Date of order
07/10/2017
21/10/2017
No problems from ordering to delivery, excellent.
5.00
Excellent

Date of publication
01/10/2017
Date of order
17/09/2017
01/10/2017
Not great at keeping me informed about delivery dates, had to phone 2 or 3 times.
3.00
Fair

Date of publication
29/09/2017
Date of order
14/09/2017
29/09/2017
Delivery took a long time but as agreed only given about 30 minutes when the driver was in the area, did not give a morning or afternoon time slot as it is normally a common practice. The appliance is good, this neff single oven described in appliance world to come with a triple glazed door but come only with double glazed.
3.00
Fair

Date of publication
26/09/2017
Date of order
11/09/2017
26/09/2017
Did not have the washing machine advertised in stock but accepted payment anyway.
Refunded in full.
3.00
Fair

Date of publication
20/09/2017
Date of order
02/09/2017
20/09/2017
no thanks
4.33
Good

Date of publication
19/09/2017
Date of order
04/09/2017
19/09/2017
Good service. Prompt delivery.
5.00
Excellent

Date of publication
17/09/2017
Date of order
03/09/2017
17/09/2017
Very prompt to deal with customer enquiries, very quick refund for cancelled order.
5.00
Excellent

Date of publication
02/09/2017
Date of order
16/08/2017
02/09/2017
Ordered and paid for product which then appeared to have been discontinued and was not available. Was given a swift refund.
2.33
Poor

Date of publication
16/08/2017
Date of order
02/08/2017
16/08/2017
Good product arrived on time
4.00
Good

Date of publication
27/07/2017
Date of order
12/07/2017
27/07/2017
Order was delivered on time to suit my requirements.
5.00
Excellent

Date of publication
25/07/2017
Date of order
11/07/2017
25/07/2017
Delivered on day they said but later, had informed me by text of later delivery
4.33
Good

Date of publication
18/07/2017
Date of order
04/07/2017
18/07/2017
Issue with the size but the customer service, speed and price and the way its being handles so far is great.
4.67
Excellent

Date of publication
18/07/2017
Date of order
12/06/2017
18/07/2017
Customer service was excellent. I sent several emails before i ordered my bosch hob and they were answered promptly which is one if the reasons i chose this company. Will be using again
4.67
Excellent

Date of publication
14/07/2017
Date of order
30/06/2017
14/07/2017
Delivery an hour late meaning I was late for a meeting...
3.00
Fair

Date of publication
13/07/2017
Date of order
29/06/2017
13/07/2017
Big let down was that the courier delivering the washing machine I ordered left it outside front gate, as pallet it was delivered on would not fit through gate.
4.00
Good

Date of publication
10/07/2017
Date of order
26/06/2017
10/07/2017
Really helpful delivery team
Fast delivery, I would definitely recommend you guys
5.00
Excellent

Date of publication
09/07/2017
Date of order
24/06/2017
09/07/2017
goods arrived on time
5.00
Excellent

Date of publication
07/07/2017
Date of order
14/06/2017
07/07/2017
After I placed my order on line I received a phone call to let me know what day my order would be delivered . Fantastic appliance would recommend this .
4.67
Excellent

Date of publication
05/07/2017
Date of order
12/06/2017
05/07/2017
Quick and efficient delivery
5.00
Excellent

Date of publication
04/07/2017
Date of order
20/06/2017
04/07/2017
They couldn't supply what I ordered and quickly refunded me. Very hsppy
5.00
Excellent

Date of publication
30/06/2017
Date of order
10/06/2017
30/06/2017
No problems, just had to wait a week before shipment due to internal logistics. But great customer service and price.
4.67
Excellent

Date of publication
28/06/2017
Date of order
14/06/2017
28/06/2017
No complaints. Cheaper than anywhere else and no faults with delivery.
5.00
Excellent

Date of publication
24/06/2017
Date of order
10/06/2017
24/06/2017
Slick transaction, good communication. Great item.
5.00
Excellent

Date of publication
23/06/2017
Date of order
09/06/2017
23/06/2017
I enjoyed the savings on the article I bought - but two deliveries a week meant that I had to wait quite a while to receive the goods. Also, the website didn't make clear that "available" really meant that the goods had to be ordered from the supplier before they could be sent to me. However, staff, were pleasant on the phone and answered questions honestly. But no one answered my email quesn
4.33
Good

applianceworldonline.com customer reviews

applianceworldonline.com

applianceworldonline.com was certified by Trusted Shops on 01/08/2013.

Contact
Bolton Road 543 - 547
M27 8QT Manchester
United Kingdom
marek@applianceworldonline.com
applianceworldonline.com

Owner
APPLIANCE WORLD (NORTH WEST) LTD
Bolton Road 543 - 547
M27 8QT Manchester
United Kingdom
Trade register
OLDHAM Company No. 04911776
Authorized representative
Dave Pain
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with applianceworldonline.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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