Reviews for seriouslysensual.co.uk



Excellent

4.59/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 118 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 202 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Does what it says on the tin Seriously...turns back the clock on the passion front. Hubby very impressed
5.00
Excellent

They forgot one of the items in my order but they realised the mistake quickly and offered me a choice of a refund or immediate dispatch of the missing item. I choose dispatch and the item arrived the next day.
4.67
Excellent

Great quality underwear and super fast delivery I shall definitely be ordering more items in the future x
5.00
Excellent

Item came pretty quickly and the fabric is really pretty
5.00
Excellent

Great products, seriously good pricing and swift deliver but customer service was non-existent. Emailed on two occassions without any sort of reply
3.67
Good

Great products, fast delivery, good packaging and Very helpful
5.00
Excellent

When original order not available, shop stepped up and offered replacement in a cost effective and timely manner
4.67
Excellent

Gorgeous item, beautifully packaged and super swift delivery. Perfect
5.00
Excellent

Everything great, lovely dress
5.00
Excellent

Quick delivery, discreet & signed for. However I'm not a big big plus size, (14-16 & only 5ft) but was a little disappointed in the plus sized body stockings . They are more a size 12-14. So a bit on the snug side Will use you again, but I'm now a little weary of the sizes. Great delivery timing & packing though. Thanks.
4.33
Good

Excellent item,and delivered fast, also I must say they wrapped it up nice too which was an unexpected surprise Thank you to all at seriously sensual.
5.00
Excellent

I ordered some lovely items for my wife. I found the whole website & ordering process really simple & easy to navigate. When the order arrived, it came quickly & in a discreet box. The items inside were individually wrapped, perfect for a gift. The quality of the garments is superb. Thanks for making these gifts special
5.00
Excellent

I hadn't heard of this website before, and found it whilst trying to find some underwear for a special night away. Other sites seemed to just offer really boring or really slutty stuff. I wanted something just right. I ordered the fish net and leather bra and knickers set. I was worried about fit and quality but both are great
This is the first "discreet" parcel that is actually so.
5.00
Excellent

Very Happy Thankyou.
5.00
Excellent

This item had a hole in it where the fabric hadn't been taken into the seam area. I decided to do the repair myself to save time. The garment is nice and stretchy and is a good design, without clinging too tightly. Overall nice product.
4.00
Good

Product well made..... he loves it
3.67
Good

I absolutely loved the packaging and service I will definitely be ordering again.
5.00
Excellent

items received were amazingwill be back for more.thankyou
5.00
Excellent

I did the typical bloke thing and ordered the Mrs a surprise outfit.
Needless to say I got it all wrong and I ended up needing the next sizes up in everything, contacted nick by email and within a couple of emails the problem was solved with a solution I was happy with.

Will buy from here again without a shadow of a doubt
5.00
Excellent

All ORDERS HANDLED WITH EVERY CARE & SATISFACTION.
5.00
Excellent

Goods were exactly as they appeared on screen
5.00
Excellent

Great store. Great service. Highly Recommend.
5.00
Excellent

beautiful on and fits ok
4.67
Excellent

Beautiful product, fast delivery, packaging very nice, all in all a very pleasant experience and will will shop with you again .
5.00
Excellent

Very good quality and value
5.00
Excellent

Great packaging and product quality
4.33
Good

Excellent
4.00
Good

This is the third time I've shopped with SeriouslySensual. The customer service has been fantastic. Fast delivery, good communication and I love the great selection of lingerie and accessories. Thanks.
5.00
Excellent

This was the second time I've ordered from Seriously Sensual, it won't be the last, very good service, arrived early. It was well received
5.00
Excellent

Did not honour my order, claimed they had been hacked
1.00
Very Poor

seriouslysensual.co.uk replies: 09/03/2017
It's a shame this review didn't provide a little more context for our customers. We were in fact hacked and all our prices for around 4 hours were generically reduced storewide. We immediately contacted you to apologise and explain. You were refunded within a few hours. We completely understand your frustration but feel this was a very harsh review considering all our other positive reviews.

The bridal pants are as comfortable as they are beautiful and I will definitely deal with you again.
5.00
Excellent

Good fast delivery the goods I've got have been in good condition brilliant customer service I would recommend the company to friends and family
5.00
Excellent

First class service and speedy delivery.It was a pleasure doing business with you. Highly recommended.
5.00
Excellent

Very nice to deal with and very good customer service- highly recommended
5.00
Excellent

Unfortunately the I ncorrect item delivered otherwise delivery and presentation was good
3.00
Fair

Great
5.00
Excellent

Beautifully packaged for extra wow factor
5.00
Excellent

Very good service
5.00
Excellent

Goods packed well, prompt delivery.
4.00
Good

Came quickly and was beautifully wrapped. Can't wit to wear it and see the reaction iit gets x
4.00
Good

seriouslysensual.co.uk customer reviews

seriouslysensual.co.uk

Contact
1 Gorse Cottages, Cross in Hand
TN210SL Heathfield
United Kingdom
customerservices@seriouslysensual.co.uk
seriouslysensual.co.uk

Owner
Nicholas James Howard - Seriously Sensual
1 Gorse Cottages, Cross in Hand
TN210SL Heathfield
United Kingdom
Authorized representative
Nick Howard
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with seriouslysensual.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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