Reviews for seriouslysensual.co.uk



Excellent

4.60/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 134 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 182 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Goods were exactly as they appeared on screen
5.00
Excellent

Great store. Great service. Highly Recommend.
5.00
Excellent

beautiful on and fits ok
4.67
Excellent

Beautiful product, fast delivery, packaging very nice, all in all a very pleasant experience and will will shop with you again .
5.00
Excellent

Very good quality and value
5.00
Excellent

Great packaging and product quality
4.33
Good

Excellent
4.00
Good

This is the third time I've shopped with SeriouslySensual. The customer service has been fantastic. Fast delivery, good communication and I love the great selection of lingerie and accessories. Thanks.
5.00
Excellent

This was the second time I've ordered from Seriously Sensual, it won't be the last, very good service, arrived early. It was well received
5.00
Excellent

Did not honour my order, claimed they had been hacked
1.00
Very Poor

seriouslysensual.co.uk replies: 09/03/2017
It's a shame this review didn't provide a little more context for our customers. We were in fact hacked and all our prices for around 4 hours were generically reduced storewide. We immediately contacted you to apologise and explain. You were refunded within a few hours. We completely understand your frustration but feel this was a very harsh review considering all our other positive reviews.

The bridal pants are as comfortable as they are beautiful and I will definitely deal with you again.
5.00
Excellent

Good fast delivery the goods I've got have been in good condition brilliant customer service I would recommend the company to friends and family
5.00
Excellent

First class service and speedy delivery.It was a pleasure doing business with you. Highly recommended.
5.00
Excellent

Very nice to deal with and very good customer service- highly recommended
5.00
Excellent

Unfortunately the I ncorrect item delivered otherwise delivery and presentation was good
3.00
Fair

Great
5.00
Excellent

Beautifully packaged for extra wow factor
5.00
Excellent

Very good service
5.00
Excellent

Goods packed well, prompt delivery.
4.00
Good

Came quickly and was beautifully wrapped. Can't wit to wear it and see the reaction iit gets x
4.00
Good

Packaging flimsy,damp and damaged open for all to see. Product not one size fits all damaged it whilst trying on and I'm size 12. Won't but again.
1.00
Very Poor

seriouslysensual.co.uk replies: 14/02/2017
Thank you for taking time to leave your review. Even when it's a negative review we still learn from it, so thank you for your feedback, it's just a shame you didn't give us the opportunity to rectify this issue before you left your review. In this particular case it sounds like the postman left it out in the rain. In reference to the bodystocking, they fit up to size 16.

Ordering was easy, wonderfully packaged and the product was fantastic, Over all a superb service
5.00
Excellent

Products arrived in great time and were exactly as described
5.00
Excellent

Absolutely delighted with the item and delivery, would recommend 100
5.00
Excellent

Looking forward to next order
5.00
Excellent

Ordered the wrong size and customer service reacted quickly and advised that we would receive a full refund but had to pay for postage for the return. We buy online a lot and most creditable companies include a return postage paid stamp or bag.
4.67
Excellent

Great product and customer service ;)
4.33
Good

Thanks
3.67
Good

Good quality, prompt delivery
5.00
Excellent

Perfect products and perfect service
5.00
Excellent

Excellent quality item,delivered on time and in full as promised.
4.67
Excellent

Fantastic service
5.00
Excellent

Arrived early, and it was well received very well received. I felt very sensual and I will buy from them again.
5.00
Excellent

Quick delivery and discreet. Pleased with all the products I bought.
5.00
Excellent

Sorted my return out straight away.
Very prompt and helpful service
5.00
Excellent

Very good personal service. To be applauded.
5.00
Excellent

Really not happy that lots and lots of stupid little glitter hearts fell out of the box all over the floor.....not necessary at all

Other than that the quality of the products were very good
4.00
Good

good quality
5.00
Excellent

The product quality is not quite as it looks on the site, however appreciate they have to show it in its best light but quality did not justify cost and it was over rated sadly
4.33
Good

Definitely - loved the extra touches with the way my purchase was wrapped made it extra special
5.00
Excellent

seriouslysensual.co.uk customer reviews

seriouslysensual.co.uk

Contact
1 Gorse Cottages, Cross in Hand
TN210SL Heathfield
United Kingdom
customerservices@seriouslysensual.co.uk
seriouslysensual.co.uk

Owner
Nicholas James Howard - Seriously Sensual
1 Gorse Cottages, Cross in Hand
TN210SL Heathfield
United Kingdom
Authorized representative
Nick Howard
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with seriouslysensual.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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