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wolky.co.uk
Reviews:

162 reviews in the last 12 months529 total reviews  

4.53
Excellent

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Top positive review

19 Apr 2023
 Verified review
Last pair I bought I waited ages on delivery but this time it was magic with a really fast turnaround. My purchase was rather boring! I have lived the last couple of years in a pair of black slipper style. They take my orthotics beautifully with the removable inner sole. I am still using my old pair but downgraded them. So lovely having this new fresh pair on my feet as they look smart. I have Wolky boots and shoes…….they are my go to brand for comfort whilst still feeling fashionable.

Top negative review

10 Jul 2023
 Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually. I find returns a real pain I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk

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8 Dec 2023
 Verified review

Excellent Service

Professional and excellent communication.
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Answer by wolky.co.uk
12 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
30 Nov 2023
 Verified review
Good quality comfy shoes
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Answer by wolky.co.uk
5 Dec 2023
Dear Customer, thanks for your review. We are very happy that you are satisfied with your purchase. Kind regards, your Wolky.co.uk customer service
19 Dec 2023
 Verified review
They are always good.
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Answer by wolky.co.uk
21 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Dec 2023
 Verified review
I love Wolky shoes
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Answer by wolky.co.uk
12 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
12 Dec 2023
 Verified review
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Answer by wolky.co.uk
22 Dec 2023
Dear Wolky customer, thank you for your lovely review. How nice that you are so satisfied. Kind regards, Your Wolky customer service
30 Nov 2023
 Verified review
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Answer by wolky.co.uk
6 Dec 2023
Dear Wolky customer, thank you for the 5 stars. How nice that you are so satisfied with us and with your purchase. Kind regards, your Wolky.co.uk customer service team
18 Dec 2023
 Verified review

Poor quality control

The finish on one of the shoes was very poor.in several places. Poor craftsmanship and poor quality control
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Answer by wolky.co.uk
19 Dec 2023
Dear Wolky customer, thank you for your review. We are very sorry that you are not satisfied with your purchase. Usually the shoes we send off are in perfect condition. Sadly you did not contact us yet, we would have tried to solve this problem. Please check your email messages. Kind regards, your Wolky.co.uk customer service team
19 Apr 2023
 Verified review

I love Wolky ……..

Last pair I bought I waited ages on delivery but this time it was magic with a really fast turnaround. My purchase was rather boring! I have lived the last couple of years in a pair of black slipper style. They take my orthotics beautifully with the removable inner sole. I am still using my old pair but downgraded them. So lovely having this new fresh pair on my feet as they look smart. I have Wolky boots and shoes…….they are my go to brand for comfort whilst still feeling fashionable.
Report review
Answer by wolky.co.uk
24 Apr 2023
Dear customer, thanks for your review. We are glad that you enjoy wearing Wolkys and are happy with your purchase and the delivery. Kind regards, Wolkyshop.co.uk customer service
18 Jul 2023
 Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
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12 May 2023
 Verified review

Excellent Stylish, Comfortable Footwear, last forever !

Excellent Footwear, particularly for me / my feet ; the Summer Sandals. I have MANY pairs as Wolky produce new colours (& additional styles) every year & they're super comfortable, amazing consistent quality and stylish. Also easy Ordering, excellent 'Order Updates' & reliable Deliveries. I no longer have to Return anything as I know my size/s, but when I did, it's very easy to do for either Refunds or Exchanges. Thank you !
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11 May 2023
 Verified review

Great sandals

Firstly the sandals are fabulous and deserve 5 stars but the experience on delivery does not match. Your request for a review came before actual delivery and I did not receive a message to notify me from UPS. So after a trip to the UPS hub the little beauties are now on my feet!
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11 May 2023
 Verified review

Satisfied customer

Placing order on website was straight forward followed by emails and frequent update on progress. I found the whole process reassuring and delivery was prompt. Parcel arrived in good order too. Re " to do anything better" I would say just continue to provide the same excellent service. I have purchased Wolkies shoes/ sandals for many years and would highly recommend for quality and comfort.
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10 Jul 2023
 Verified review

Brilliant shoes.

I’ve bought many pairs of shoes from Wolky & every pair has been well fitting & very comfortable to wear, they are very well made, Although they are expensive, you get what you pay for. There are a good choice of colours to choose from. On the rare occasion If had to chase up something the company have been very helpful & extremely pleasant.
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11 Aug 2023
 Verified review
I have liked and bought Wolky shoes/boots/sandals for several years the items are a great design for my problem feet and I can walk and have walked in several countries around the world and been very omfortable. I have not yet received my most recent buy - and this is the problem - if you have an outlet in Brighton why is there such a delay?
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Answer by wolky.co.uk
15 Aug 2023
Dear customer, thanks für your review. We have no outlet in Brighton anymore. Your order is on its way to the UK at the moment. We hope it will arrive very shortly. Kind regards wolkyshop.co.uk customer service
GG
Gogs G.
Gt Manchester
5 Nov 2023
 Verified review
Easy to order, and your detailed email of the order was very helpful. My only anxiety was with online ordering. I would have liked perhaps an interim email confirming the shoes were on their was. Also when I was tracking the shoes it told me they had been delivered when they hadn't!!!
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Answer by wolky.co.uk
6 Nov 2023
Dear Wolky customer, thank you for your review. Glad it all went well despite your concerns. We sent you an email on 27 October regarding shipping information, as we use 2 carriers. One for bulk shipment to the UK and the second for individual order delivery. These 2 tracking codes were mentioned in this email. Kind regards, Wolky customer service
13 Jul 2023
 Verified review

Comfortable shoes with good arch support.

Reliable supply service whenever I order shoes, though dispatch takes a couple of weeks for some reason from this Europe based company. Comfortable shoes but if you want something specific and your size is midrange, you need to be quick off the mark if you want a pair. No complaints.
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10 Jul 2023
 Verified review
I have used Wolky for years to try many shoes on, some I have kept, some I have sent back. The service is good. Reliable and they are good at responding positively whenever I have a query. My money has always been refunded. I would have no hesitation in recommending them to anyone.
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10 Jul 2023
 Verified review
The 4 stars are because their customer service was very good. But I couldn’t give them 5 stars as I had to wait over a month for my order. They were very apologetic though and explained they were merging warehouses. And they gave me a discount as I had waited so long.
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31 Jul 2023
 Verified review
Got grandson to do the tec. It is my third time for this particular sandal , I find them to be an excellent choice of style and comfort, albeit at a price. Perhaps you could advertise a bit more in UK ? Service and delivery was great. Thank you.
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Answer by wolky.co.uk
4 Sept 2023
Dear customer, thanks for your review. We are pleased to hear that you are happy with your Wolkys! Kind regards Wolk.co.uk customer service
CR
Catherine R.
Bognor Regis
31 Aug 2023
 Verified review
Shoes are great if expensive but the process once an order is placed is frustratingly slow- she’s before you get de dispatch notice and then there’s the totally understandable delay owing to the challenges of shipping in a post brexit world.
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Answer by wolky.co.uk
4 Sept 2023
Dear Customer, thanks for your review. The delivery to our UK customer takes about 15 days. As we can see, it has been handed over to UPS already, so it should arrive very, very shortly. Kind regards wolkyshop.co.uk customer service