wolky.co.ukReviews:
170 reviews in the last 12 months545 total reviews
Excellent
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Top positive review
18 Jul 2023
Verified review
I am onto my 4th pair of Wolky Jewel sandals Olive green , White and 2nd pair in Black! I have large hallux valgus / bunions and painful flat feet but can walk miles in these beautifully crafted sandals , including extensively in northern India n three occasions . Also , I love the style and colours. For me as a pensioner these are expensive, but worth every penny . The online ordering group have been always most helpful , particularly with a recent complex order . Many thanks to them !
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Top negative review
10 Jul 2023
Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk
21 Mar 2024
Verified review
Worth every penny paid for them
Wearing Wilkie’s for a numbers of years; strong, well made, even after two years wearing day in day out! Worth every penny paid for it.
Picture of white 2 year old and wearing day in day out. Other two is my new pair that just arrived. Will wear the white ones too but not every day anymore. I am very heavy and this pair has completely set to my feet. fancied another pair.
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Answer by wolky.co.uk
22 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
5 days ago
Verified review
I love the design of my shoes, and especially the very soft pink leather used. Apart from my Wolky sandals, i think they will be my main shoes this summer. I am due to have a revision operation on my knee soon and my new Wolkys will support me well afterwards! Thank you for your efficient service.
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Answer by wolky.co.uk
4 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
29 Mar 2024
Verified review
I am very pleased with my purchase to replace existing ones. However the free flask is not worth the offer ,because of the aluminium lining it cannot be used for hot/ fizzy drinks and if surface is damaged it useless !
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Answer by wolky.co.uk
4 Apr 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase.
We are sorry you did not like the gift. Kind regards, your Wolky.co.uk customer service team
4 days ago
Verified review
Arrived within time limit stated . Both pairs of sand legs very comfortable and soft leather . Keeping both.
Have had two pairs of a Wolky shoes before, very pleased with standard, customer service .
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28 Mar 2024
Verified review
Return due to size of shoe (I've always been 40 with Wolky) but this 40 was too small
Return process very efficient and have just received notification of payment return.
Hi Janet
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Answer by wolky.co.uk
4 Apr 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
21 Mar 2024
Verified review
I ordered these sandles in September not realising it related to a spring despatch
- no problem as promised the candles despatched and arrived safely as promised yesterday.
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Answer by wolky.co.uk
22 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
30 Mar 2024
Verified review
Great sandals, looking forward to wearing them this summer. Informed every step of the way regarding delivery.
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Answer by wolky.co.uk
4 Apr 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
4 Apr 2024
Verified review
Attractive, well made, comfortable shoes and with good delivery service. Will order more. Thanks.
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Answer by wolky.co.uk
4 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
26 Mar 2024
Verified review
Great jewel sandals.I have bought tons of pairs. I wear them al the time in summer
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Answer by wolky.co.uk
4 Apr 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
4 Apr 2024
Verified review
Fab shoes. Beautiful designs and very comfortable. Also this time prompt service
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Answer by wolky.co.uk
4 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
10 days ago
Verified review
Very happy with my order, very prompt service.
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Answer by wolky.co.uk
4 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
4 days ago
Verified review
Excellent company delivered my shoes on time.
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2 days ago
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LH
Lyndsey H.
Cornwall
2 days ago
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5 days ago
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9 days ago
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5 Apr 2024
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29 Mar 2024
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21 Mar 2024
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Took 26 days to arrive from order acknowledgment date. No communication until I contacted them after 16 days. Payment taken for something not actually in stock at the time. I was refunded £10 as an apology but that didn't make poor service okay.
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Answer by wolky.co.uk
21 Mar 2024
Dear Customer, thanks for your review. We are very sorry, that the delivery took so long this time. The shoes you ordered were in stock, but not in our central warehouse. So they had to arrive from the Netherlands before we could send them off. Our apology again. We will do better next time. Kind regards Wolky customer service
10 days ago
Verified review
I cannot wear your shoes anymore since you stopped the half numbers. This is very sad as Ive been a customer for about 8 years.
Also, the shoes are not as comfortable as they used to be underfoot.
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Answer by wolky.co.uk
4 days ago
Dear Wolky customer, thank you for your review. We offer a selection of different models. Perhaps another model would fit perfectly? If you have questions you can always contact us. Kind regards, your Wolky.co.uk customer service team