wolky.co.ukReviews:
170 reviews in the last 12 months545 total reviews
Excellent
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Top positive review
19 Apr 2023
Verified review
Last pair I bought I waited ages on delivery but this time it was magic with a really fast turnaround. My purchase was rather boring! I have lived the last couple of years in a pair of black slipper style. They take my orthotics beautifully with the removable inner sole. I am still using my old pair but downgraded them. So lovely having this new fresh pair on my feet as they look smart. I have Wolky boots and shoes…….they are my go to brand for comfort whilst still feeling fashionable.
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Top negative review
10 Jul 2023
Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually.
I find returns a real pain
I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service
So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk
8 Sept 2023
Verified review
Great product and ace customer service from Daniella who responds with speed and efficiency.. most helpful
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Answer by wolky.co.uk
11 Sept 2023
Dear Wolkyshop customer, how nice that you are so satisfied with us and with your purchase. Kind regards, Wolkyshop customer service
15 May 2023
Verified review
I love all my Wolky shoes, old and new. Excellent quality, still looking good after several years of wear.
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11 Oct 2023
Verified review
Highly efficient delivery and easy ordering and returns.
But I miss having the Wolky shop in Brighton!
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Answer by wolky.co.uk
11 Oct 2023
Dear Wolky Customer, thank you for your lovely review. How nice that you are so satisfied with us. That makes us very happy. Kind regards, Wolky Customer Service
8 Dec 2023
Verified review
Fabulous footwear, beautifully packaged and a good delivery time with plenty of updates on delivery.
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Answer by wolky.co.uk
12 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
11 May 2023
Verified review
Great communication. Perfect product with the minimal yet effective packaging. Strongly recommended.
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18 May 2023
Verified review
Shoes are great, couriers put me off ever buying again
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10 Jul 2023
Verified review
I have fallen arches and they give me good support
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1 Sept 2023
Verified review
Great shoes for the real shape of feet.
You kept me up to date through the delivery - thank you.
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Answer by wolky.co.uk
4 Sept 2023
Dear customer, thanks for your review. We are pleased to hear that you are happy with your Wolkys! Kind regards Wolk.co.uk customer service
21 Jul 2023
Verified review
Eco friendly packaging. Good website. Fantastic shoes. Can't think of what you could do better.
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11 Oct 2023
Verified review
The product.
Discount offers to regular customers in place of complicated system in place now
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Answer by wolky.co.uk
16 Oct 2023
Dear Wolky Customer, thank you for your nice review. It makes us smile. How nice that you are satisfied with your purchase. Kind regards, Wolkyshop customer service
24 Nov 2023
Verified review
Excellent products, good customer service. Kept informed throughout the delivery process.
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Answer by wolky.co.uk
24 Nov 2023
Dear Customer, thanks for your review. We are very happy that you are satisfied with your purchase. Kind regards, your Wolky.co.uk customer service
12 Dec 2023
Verified review
Fantastic service
Information, communication were excellent, great packaging, and the shoes are fabulous.
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Answer by wolky.co.uk
15 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
11 Jul 2023
Verified review
Great quality shoes and especially like the large range that have removeable insoles.
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18 Dec 2023
Verified review
very good quality shoes that last and last and keep my feet dry in scottish weather
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Answer by wolky.co.uk
19 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
10 Jul 2023
Verified review
Brexit
Due to Brexit the time from placing the order to delivery was about 4 weeks
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Answer by wolky.co.uk
11 Jul 2023
Dear customer, thanks for your review. We are sorry for this long delivery time. We will try to make it better in future. KInd regards wolkyshop.co.uk customer service
23 May 2023
Verified review
Fabulous sandals! Prompt delivery. Excellent eco credentials. First class!
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15 May 2023
Verified review
My new sandals were delivered quickly. They were well packed and well made.
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6 Sept 2023
Verified review
No complaints except 15 day delivery time seems a lot - even after Brexit!
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Answer by wolky.co.uk
7 Sept 2023
Dear Customer, thanks for your review. As we collect orders first to forward them to our branch in the UK, where they are then handed over to UPS for delivery, shipping can take a little longer. This way there are no additional costs for our customers.
But we are pleased to hear that you are happy with your order. Kind regards, wolky.co.uk customer service
10 Jul 2023
Verified review
sandels - they look good and are extremely comfortable.
site easy to use
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13 Dec 2023
Verified review
Lovely shoes
Ordered on line and very pleased with my new shoes, as always with Wolky
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Answer by wolky.co.uk
15 Dec 2023
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team