wolky.co.ukReviews:
206 reviews in the last 12 months675 total reviews
Excellent
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Most relevant positive review
6 Aug 2024
Verified review
I have been a fan of Wolky shoes for many years and have purchased several pairs of boots and sandals and shoes. I have various issues with my feet and every pair has like putting on a pair of slippers. So comfortable and great quality. Delivery is a bit slow (15 days plus) but understand they are being despatched from abroad to the Uk. Had an issue with a previous order having wrong address on the label and had to physically track down my shoes. Otherwise an excellent service and quality shoes!
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Most relevant negative review
3 Sept 2024
Verified review
Unfortunately I have not yet received the shoes which I ordered on the 20th August 2024 & when I typed in the DHL tracking code, it wasn’t accepted . So I have no idea where they are . Also I have not received a shipping notification from UPS either.
I’m not sure whether the 12 days shipping begins from date of order or when they leave your facility. !
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Reviews for wolky.co.uk
JB
Judi. B.
Tunbridge Wells
23 Jul 2024
Verified review
Very helpful staff and a very efficient Company with lovely wearable shoes.
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Answer by wolky.co.uk
8 Aug 2024
Dear Wolky customer, thank you for your review. How nice that you are satisfied. Kind regards, Wolky customer service
16 Jul 2024
Verified review
Good communication and customer service
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Answer by wolky.co.uk
19 Jul 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
19 Jul 2024
Verified review
Good service. Excellent shoes.
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Answer by wolky.co.uk
19 Jul 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
19 Jul 2024
Verified review
Comfort. Style
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Answer by wolky.co.uk
8 Aug 2024
Dear Wolky customer, thank you for your review. How nice that you are satisfied. Kind regards, Wolky customer service
6 Aug 2024
Verified review
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Answer by wolky.co.uk
8 Aug 2024
Dear Wolky customer, thank you for your nice review. Kind regards, Wolky customer service
JD
James D.
Dalry, Ayrshire
2 Aug 2024
Verified review
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Answer by wolky.co.uk
8 Aug 2024
Dear Wolky customer, thank you for your nice review. Kind regards, Wolky customer service
2 Aug 2024
Verified review
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Answer by wolky.co.uk
8 Aug 2024
Dear Wolky customer, thank you for your nice review. Kind regards, Wolky customer service
30 Jul 2024
Verified review
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Answer by wolky.co.uk
8 Aug 2024
Dear Wolky customer, thank you for your nice review. Kind regards, Wolky customer service
23 Jul 2024
Verified review
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Answer by wolky.co.uk
8 Aug 2024
Dear Wolky customer, thank you for your nice review. Kind regards, Wolky customer service
15 Jul 2024
Verified review
Ordered sandals on the 21st May. Sent emails to ask where they were. Finally received today 15th July only to find they have sent the wrong size
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Answer by wolky.co.uk
16 Jul 2024
Dear Customer, thanks for your review. The sandals you ordered had a later delivery date from the beginning. Please check your order confirmation. We are very sorry that you have received the wrong size. That should not have happend. An exchnage pair is on its way to you. Our apologies. Kind regards, your costumer service team
12 Aug 2024
Verified review
First time of ordering &… no show!
First time of ordering & paid£99.00p....
Still awaiting shoes.
Ordered end of July
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Answer by wolky.co.uk
13 Aug 2024
Dear Customer, we are very sorry, that you are experiencing this delay. There was a problem with the customs, that is why the delivery has been taking so long. The order was cancelled and refunded as you requested. Kind regrds Wolky.co.uk customer service
23 Jul 2024
Verified review
I have not received this order yet although I have had an invoice.
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Answer by wolky.co.uk
8 Aug 2024
Dear Wolky customer, thank you for your review, However, we cannot agree with the 1 star rating. You ordered on Saturday, July 13. The order was shipped on the 16th. And you received it on the 23rd. That is well within the 15-day period we specified. Kind regards, Wolky customer service
19 Jul 2024
Verified review
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Answer by wolky.co.uk
8 Aug 2024
Dear Wolky customer, thank you for your review. Kind regards, Wolky customer service
9 Jul 2024
Verified review
Comfortable and Fashionable Shoes
It’s great to find a good quality, nice-looking, fashionable pair of shoes specifically designed for bunions. They are really comfortable, and have removable insoles so you can insert custom orthotics.
The shoes were delivered within the estimated time. The only thing that could be better is that I didn’t get any updates from the delivery company.
I will happily buy from Wolky again.
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Answer by wolky.co.uk
15 Jul 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
18 Jun 2024
Verified review
I received my shoes today - I love them and they fit well. The colour and style are just what I wanted. I previously had a pair of Wolky ankle boots which were the same fabulous quality but they have worn out now. I look forward to wearing my shoes.😆
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Answer by wolky.co.uk
21 Jun 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
20 Jun 2024
Verified review
Easy ordering and good updates re your order and it was delivered the day they said it would be.
The only issue I have is that they are quite expensive which is something they can't change
I'd buy more pairs if they were cheaper
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Answer by wolky.co.uk
21 Jun 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
10 Jul 2024
Verified review
easy to order , fast delivery, kept well informed of delivery status, very happy with every purchase I have made.
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Answer by wolky.co.uk
15 Jul 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
29 Jun 2024
Verified review
Kept informed of the progress of my order.
Delivered earlier than expected. Very pleased with their service.
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Answer by wolky.co.uk
2 Jul 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
28 Jun 2024
Verified review
Speedy delivery
The shoes were delivered within the week and they are a very good fit.
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Answer by wolky.co.uk
28 Jun 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
LO
L. O.
Ipswich
24 Jun 2024
Verified review
All brilliant.
The delivery was really quick and the shoes are as usual brilliant!
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Answer by wolky.co.uk
28 Jun 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team