Certificate for coininvest.com/en

No. X09DACC4DB1D9BCEBCF83D5E3A82D7D22
 

Approved on
03/12/2015
Valid until
31/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for coininvest.com/en



Excellent

4.78/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 268 Trusted Shops reviews collected in the last 12 months.
In total, coininvest.com/en has already collected 1,122 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
15/12/2017
Date of order
16/11/2017
15/12/2017
excellent
5.00
Excellent

Date of publication
06/12/2017
Date of order
21/11/2017
06/12/2017
This is my second purchase from the site.

The coins arrived quickly and in good condition. No problems whatsoever.

I didn't contact the customer service, so I'm not giving it a rating.
5.00
Excellent

Date of publication
01/12/2017
Date of order
17/11/2017
01/12/2017
Great Value
5.00
Excellent

Date of publication
30/11/2017
Date of order
22/11/2017
30/11/2017
Perfect service
5.00
Excellent

Date of publication
29/11/2017
Date of order
22/11/2017
29/11/2017
Good service
5.00
Excellent

Date of publication
28/11/2017
Date of order
21/11/2017
28/11/2017
Excellent as always.
5.00
Excellent

Date of publication
28/11/2017
Date of order
20/11/2017
28/11/2017
Very impressed.
5.00
Excellent

Date of publication
28/11/2017
Date of order
20/11/2017
28/11/2017
Very fast delivery of excellent goods every time. Great diversity of products.
5.00
Excellent

Date of publication
27/11/2017
Date of order
20/11/2017
27/11/2017
Quick and easy.
5.00
Excellent

Date of publication
26/11/2017
Date of order
19/11/2017
26/11/2017
Excellent service but postage is a bit expensive
5.00
Excellent

Date of publication
25/11/2017
Date of order
16/11/2017
25/11/2017
Great
5.00
Excellent

Date of publication
23/11/2017
Date of order
20/11/2017
23/11/2017
always fast handling and shipping.
5.00
Excellent

Date of publication
23/11/2017
Date of order
27/10/2017
23/11/2017
fast handling and shipping
5.00
Excellent

Date of publication
23/11/2017
Date of order
16/11/2017
23/11/2017
Well packed, Fast delivery.
4.67
Excellent

Date of publication
22/11/2017
Date of order
15/11/2017
22/11/2017
Good
5.00
Excellent

Date of publication
22/11/2017
Date of order
12/11/2017
22/11/2017
Order was correct. Some delivered in tubes, others in capsules and those little sealable plastic packets (found out afterwards that it tells you this on the website under Specifications).

All wrapped and taped very well in bubble-wrap and then in a large box with extra bubble wrap. Box arrived almost unmarked. Delivery took two days.

Will definitely use CoinInvest again. Very happy.
5.00
Excellent

Date of publication
21/11/2017
Date of order
13/11/2017
21/11/2017
Good price, very nice coin
4.00
Good

Date of publication
19/11/2017
Date of order
11/11/2017
19/11/2017
perfect
5.00
Excellent

Date of publication
19/11/2017
Date of order
10/11/2017
19/11/2017
Really good process and delivery. Last order was delayed a long time as an e mail came from CoinInvest requiring 'certified copies' of ID to be sent to Germany. Would be helpful to have this made clear when buying the coins as the delay has caused me more costs, time and frustration. Better communication needed
4.67
Excellent

Date of publication
17/11/2017
Date of order
08/11/2017
17/11/2017
Good delivery time and very nice products.
4.33
Good

Date of publication
16/11/2017
Date of order
07/11/2017
16/11/2017
Price was excellent, order was securely packaged and promptly delivered. Good deal and will be used again.
5.00
Excellent

Date of publication
15/11/2017
Date of order
05/11/2017
15/11/2017
Excellent service.
5.00
Excellent

Date of publication
15/11/2017
Date of order
08/11/2017
15/11/2017
Yes again UPS deliver to the Wrong address.... yet again no note in my mail box .. yet again I had to hunt round my neighbours to locate the delivery even though I had been in all day . Unacceptable.
3.33
Fair

Date of publication
15/11/2017
Date of order
07/11/2017
15/11/2017
Good and quick .
4.67
Excellent

Date of publication
15/11/2017
Date of order
07/11/2017
15/11/2017
All ok. Perfect
5.00
Excellent

Date of publication
14/11/2017
Date of order
07/11/2017
14/11/2017
Very good company
5.00
Excellent

Date of publication
13/11/2017
Date of order
16/10/2017
13/11/2017
it will be good if the customer servive is more responsive
3.67
Good

Date of publication
13/11/2017
Date of order
01/11/2017
13/11/2017
Still not happy with UPS delivery as my only option because of its broken service and website. The goods themselves are perfectly fine though.
4.00
Good

Date of publication
13/11/2017
Date of order
05/11/2017
13/11/2017
Fast delivery and item as described.
5.00
Excellent

Date of publication
13/11/2017
Date of order
04/11/2017
13/11/2017
very pleased with service received and punctuality
5.00
Excellent

Date of publication
13/11/2017
Date of order
05/11/2017
13/11/2017
Great
5.00
Excellent

Date of publication
11/11/2017
Date of order
04/11/2017
11/11/2017
Again , everything excellent . No complaints at all So keep on this way .
5.00
Excellent

Date of publication
09/11/2017
Date of order
01/11/2017
09/11/2017
I cannot say one bad thing about this company, 5 star service from order to delivery.
5.00
Excellent

Date of publication
08/11/2017
Date of order
01/11/2017
08/11/2017
Very fast good service, prices could be better.
4.00
Good

Date of publication
08/11/2017
Date of order
23/10/2017
08/11/2017
Great choice Thanks
5.00
Excellent

Date of publication
08/11/2017
Date of order
01/11/2017
08/11/2017
Very good
5.00
Excellent

Date of publication
07/11/2017
Date of order
29/10/2017
07/11/2017
The coin was delivered quickly and in good quality, all went well.

I didn't contact customer service, so I'm not rating it.
5.00
Excellent

Date of publication
06/11/2017
Date of order
23/10/2017
06/11/2017
Excellent. Except UPS did NOT deliver to me. They gave the parcel to a neighbour and did NOT even leave a note in my letter box even though I was not only in , but actually looking out of the window for the delivery . No one came near. Fortunately I received an email saying parcel delivered a few minutes after the drop off and had to rush round many houses at find out where it was. UNACCEPTABLE
3.67
Good

Date of publication
06/11/2017
Date of order
26/10/2017
06/11/2017
Excelent shop
5.00
Excellent

Date of publication
05/11/2017
Date of order
29/10/2017
05/11/2017
Order received promptly
4.00
Good

coininvest.com/en

coininvest.com/en was certified by Trusted Shops on 03/12/2015.

Contact
Westhafenplatz 1
60327 Frankfurt am Main
Germany
sales@coininvest.com
coininvest.com/en
Owner
CoinInvest GmbH
Westhafenplatz 1
60327 Frankfurt am Main
Germany
Trade register
Amtsgericht Frankfurt am Main HRB 98020
Authorized representative
Daniel Marburger, Stephan Brauer
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with coininvest.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.