Certificate for coininvest.com/en

No. X09DACC4DB1D9BCEBCF83D5E3A82D7D22
 

Approved on
03/12/2015
Valid until
02/12/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for coininvest.com/en



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 596 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,000 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Inadequately packaged coin. A coin capsule is better than a torn plastic wallet when spending over a £1000 on a single item. Visa charge of 2 is not necessary either. Besides those gripes everything else was satisfactory.
4.50
Excellent

Excellent, indeed
5.00
Excellent

I have found Coininvest attentive and helpful. Their goods and delivery service are excellent.
5.00
Excellent

Good shop
4.67
Excellent

Mix up on wrong postcode which was my fault led to delayed delivery once corrected arrived within 24 hours
4.67
Excellent

A few delivery problems, but sorted out by Coin Invest, whose customer service is excellent.
4.00
Good

always a great service
5.00
Excellent

coins purchased better than pictures shown,top quality at a good price and very fast and secure delivery by UPS..Will certainly use again soon
5.00
Excellent

As usual, perfect :)
5.00
Excellent

All OK Recomended
5.00
Excellent

Delivery took too long considering item was in stock when I purchased it.
3.67
Good

werry good service
5.00
Excellent

Fast delivery, tracked, simple, many thanks
5.00
Excellent

Perfect
5.00
Excellent

all round excellent
5.00
Excellent

Package was delayed by four days-very little information given. I asked for compensation which got nowhere.
2.67
Fair

My order was not dispatched for 10 days because "it fell through the gaps'
It was only sent out once I called to find out where it was, unfortunatly that is not good enough when you are in this industry.
3.00
Fair

Fast, correct, what I asked
5.00
Excellent

All was great and efficeint
5.00
Excellent

All good
5.00
Excellent

Easy use of website for ordering - Quick delivery -
5.00
Excellent

I REGULARLY ORDER FROM THE UK, DELIVERY ARRIVES IN 3 DAYS EVERY TIME, WELL PACKAGED, NICE COINS, WOULD RECOMMEND AND WILL DEFINITELY USE AGAIN AND AGAIN, THANKS STEVE
5.00
Excellent

Perfect service, fast delivery, thanks
5.00
Excellent

Could you put coin into capsule next time, when you see that customer has bought it?
5.00
Excellent

Great customer service
5.00
Excellent

I have ordered many times hassle free, no other charges other than stated on the final invoice before payment, old gold coins are always lowest price and always in a very collectible condition, they also dont charge crazy premiums for ordering single silver coins either excellent to mix and match whatever you like, i usually order friday morning and have the order by tuesday 10/10
5.00
Excellent

There are hidden charges which I wasn't expecting, such as a 2 surcharge on your total purchases when using a credit card, and 26.00 Euro delivery charge which I wasn't too happy with. These 'little extras' add up and only increase as you buy. However delivery is swift and the coins I bought I was delighted with.
3.33
Fair

I find Coininvest, wonderful to deal with in all areas.
5.00
Excellent

Perfect Transaction
5.00
Excellent

Easy transaction. Fast and secure delivery.
5.00
Excellent

Great service
5.00
Excellent

Excellent service - responded to queries quickly and items received in good order and on time
5.00
Excellent

all good and perfect
5.00
Excellent

Excellent prompt service. Fast secure dispatch of goods.
5.00
Excellent

Bit of a mix-up over order, as item wasn't delivered to Coininvest.com in a state to dispatch to me. So additional 14 days wait for item. Item arrived, well packed and in excellent condition.
Could have done with an e-mail to advise of revised delivery time, otherwise, excellent service.
5.00
Excellent

all was ok
5.00
Excellent

Pleasant doing business with you again.
5.00
Excellent

First time placing an order through this company. Excellent Service, Fast Delivery, Good Communication, also very pleased with the assurance of the shipping insurances offered.
Will do business again. Thank You.
5.00
Excellent

You outpriced all the UK suppliers I previously used ...
5.00
Excellent

I can not fault their coins , or delivery ( re:ups ) , prices are always very good , a reliable company to deal with .
4.67
Excellent

coininvest.com/en

coininvest.com/en was certified by Trusted Shops on 03/12/2015.

Contact
Westhafenplatz 1
60327 Frankfurt am Main
Germany
sales@coininvest.com
coininvest.com/en

Owner
CoinInvest GmbH
Westhafenplatz 1
60327 Frankfurt am Main
Germany
Trade register
Amtsgericht Frankfurt am Main HRB 98020
Authorized representative
Daniel Marburger, Stephan Brauer
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with coininvest.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.