Certificate for roofwindows.co.uk

No. X05CA1A289C63F5099D8634B6B46E12EE
 

Approved on
14/03/2016
Valid until
13/03/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for roofwindows.co.uk



Excellent

4.92/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 46 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 52 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
The delivery was 1 day later than predicted. Live chat excellent. Sent me to website with installation video which was more useful than visuel instructions supplied. Product good quality and easy to install. Very pleased especially for the price. Thank you.
4.67
Excellent

Excellent advice given and blinds were perfect. I bought 3 blackout blinds for my Velux bedroom windows and were easy to fit.
I recommend roofwindows.co.uk if you are looking for blinds excellent service excellent product excellent price
5.00
Excellent

Product delivered speedily .
5.00
Excellent

Fantastic
5.00
Excellent

Rapid delivery from Germany. Window blinds excellent value for money and easy to fit to Velux windows. Very happy.
5.00
Excellent

my daughter fitted it before i got home and works perfectly thanks for a great product
5.00
Excellent

RoofWindows supplied a replacement beige blackout blind for a Velux roof window. Much cheaper than buying a Velux blind. Great quality, a perfect fit for the existing window. The simple instruction diagram - no words just pictures - and the short instructional video provided online, made it extremely easy to fit. Online ordering help chat and rapid delivery were also brilliant. Great supplier.
5.00
Excellent

I'd like to thank Chelsea in your UK office for ensuring that our blind was delivered in three days as I requested. Good customer service
5.00
Excellent

Very helpful
5.00
Excellent

Quick,quality and looks perfect
5.00
Excellent

Excellent quality,fast delivery. Excellent videos on line no problems fitting. Rainstorm after fitting no leaks. Looking at fixed windows for kitchen.
5.00
Excellent

Arrived quickly, and easy to fit.
5.00
Excellent

Goods arrived very quickly and were exactly as described. Very easy to fit. Really blacked out the room when closed. I will be ordering them again in the future.
5.00
Excellent

I cannot fault roofwindows.
Thanks
5.00
Excellent

Fitting the blind was a bit difficult
5.00
Excellent

Very good prompt delivery and driver was very helpful goods are as expected
5.00
Excellent

Good quality and arrived when promised
5.00
Excellent

Excellent service, great product
5.00
Excellent

Excellent
5.00
Excellent

Prompt dispatch and delivery at a good price
5.00
Excellent

Great blinds at fraction of price of Velux blinds. Straightforward to fit.
5.00
Excellent

Window was perfect for job, good price and good service, sadly had to be returned due to cancellation, but team very helpful on returns, thanks and sorry for any inconvenience.
5.00
Excellent

Very helpful and knowledgeable customer service. Products delivered as scheduled is of excellent quality and as described.
5.00
Excellent

Very good service
5.00
Excellent

Easy to order, product fitted well.Disappointed the blind material is very thin, works well as privacy blind but no good for keeping the sun out of the room
3.67
Good

Easy to use website
5.00
Excellent

No issues whatsoever - even more surprised when the goods actually came from the Netherlands as quickly as they did.
5.00
Excellent

window blind arrived quickly, very easy to fit and the company are brilliant to deal with. Highly recomend
5.00
Excellent

our blinds arrived on time. a little tricky to fit but after the first one the rest were a breeze. the blinds work well once fitted.
5.00
Excellent

A quick turn around and great product thank you again.
5.00
Excellent

Numerous delivery problems and goods damaged in transit but this was down to TNT rather than roofwindows.
4.00
Good

Great, competent and patient person on the phone. Helpful and got my order sent to me quickly. Thanks
5.00
Excellent

Happy with items delivered within specified timescale
5.00
Excellent

I ordered the wrong size roof window, roof windows were excellent at sorting it out and the new window arrived very quickly. Brilliant
5.00
Excellent

Ordered window at twelve thirty . It came at ten o'clock next day . Outstanding
5.00
Excellent

pleased with the products and delivery but not all the items arrived at the same time. The second delivery is due today (5 days later), which has had an impact on our project
4.67
Excellent

An excellent product, thank you.
5.00
Excellent

Perfect service and I am satisfied with product quality.
5.00
Excellent

Excellent speed delivery & after service., & great windows...Highly recommended
5.00
Excellent

It was really easy to get an answer to my question about sourcing a particular make of window handle. Quick response and helpful right up to delivery.
4.67
Excellent

roofwindows.co.uk

roofwindows.co.uk was certified by Trusted Shops on 14/03/2016.

Contact
Malom köz. 1.
9431 Fertőd
Hungary
info@roofwindows.co.uk
roofwindows.co.uk

Owner
Altaterra Kft.
Malom köz. 1.
9431 Fertőd
Hungary
Authorized representative
Krisztián Mészáros
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with roofwindows.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.