Certificate for scentstore.com

No. X03C5A4AD7CD211681ED1AF20497AC442
 

Approved on
30/01/2013
Valid until
29/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for scentstore.com



Excellent

4.91/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 200 Trusted Shops reviews collected in the last 12 months.
In total, scentstore.com has already collected 718 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/10/2019
Date of order
06/10/2019
16/10/2019
Efficient
5.00
Excellent

Date of publication
11/10/2019
Date of order
30/09/2019
11/10/2019
Very pleased
4.33
Good

Date of publication
08/10/2019
Date of order
28/09/2019
08/10/2019
Fast delivery and great service as always.
5.00
Excellent

Date of publication
05/10/2019
Date of order
25/09/2019
05/10/2019
Thankyou everything spot on delivery was spot on even though wasnt in to receive it .. would make sure next time didn't have to make a travel to receive it. But very happy with the goods and the gift rap .
5.00
Excellent

Date of publication
30/09/2019
Date of order
20/09/2019
30/09/2019
This is such a nice and efficient store to deal with. All this service yet they keep the prices low.
It's a win win in my opinion.
5.00
Excellent

Date of publication
26/09/2019
Date of order
16/09/2019
26/09/2019
Very pleased all round
5.00
Excellent

Date of publication
24/09/2019
Date of order
14/09/2019
24/09/2019
Very good service and quick delivery
5.00
Excellent

Date of publication
22/09/2019
Date of order
11/09/2019
22/09/2019
items arrived quickly.
5.00
Excellent

Date of publication
22/09/2019
Date of order
12/09/2019
22/09/2019
Fast. Efficient and lovely product
5.00
Excellent

Date of publication
21/09/2019
Date of order
11/09/2019
21/09/2019
Amazing Service
5.00
Excellent

Date of publication
21/09/2019
Date of order
10/09/2019
21/09/2019
Very speedy service, thank you.
5.00
Excellent

Date of publication
14/09/2019
Date of order
03/09/2019
14/09/2019
I have been using this site for sometime now. It is easy to use and the perfume I order is difficult to find anywhere else. Good quick service and excellent value.
5.00
Excellent

Date of publication
12/09/2019
Date of order
02/09/2019
12/09/2019
it was easy to order from Scentstore and the item arrived on time.
5.00
Excellent

Date of publication
12/09/2019
Date of order
02/09/2019
12/09/2019
Rapid delivery, well packaged
5.00
Excellent

Date of publication
11/09/2019
Date of order
01/09/2019
11/09/2019
easy purchase competitive pricing good delivery
5.00
Excellent

Date of publication
10/09/2019
Date of order
31/08/2019
10/09/2019
Very satisfied
5.00
Excellent

Date of publication
10/09/2019
Date of order
28/08/2019
10/09/2019
very easy online
5.00
Excellent

Date of publication
10/09/2019
Date of order
31/08/2019
10/09/2019
I looked everywhere for this product. I was pleased with the cost and the prompt delivery. Will use again
5.00
Excellent

Date of publication
07/09/2019
Date of order
27/08/2019
07/09/2019
Excellent all the way, very quick delivery, excellent service, every good
5.00
Excellent

Date of publication
05/09/2019
Date of order
26/08/2019
05/09/2019
Great service - good discount :)
5.00
Excellent

Date of publication
04/09/2019
Date of order
25/08/2019
04/09/2019
Very satisfied with item and it's delivery. Would use this site again.
5.00
Excellent

Date of publication
30/08/2019
Date of order
20/08/2019
30/08/2019
Very helpful personal telephone assistance.
5.00
Excellent

Date of publication
27/08/2019
Date of order
17/08/2019
27/08/2019
Excellent service and great value for money, with the discount this purchase was much cheaper than other websites and high street. Fab free gift not offered by others too.
5.00
Excellent

Date of publication
23/08/2019
Date of order
13/08/2019
23/08/2019
Ordered Shalimar hair mist by Guerlain that I couldn’t find anywhere.. they packed it so so lovely in a matching gift wrap (which I clicked in options by accident) for free.. and sent three lovely testers in the box. Don’t think better perfume site exists online.. even tho I’m not a big online shopper..
5.00
Excellent

Date of publication
23/08/2019
Date of order
12/08/2019
23/08/2019
Good price and very prompt service
5.00
Excellent

Date of publication
22/08/2019
Date of order
12/08/2019
22/08/2019
Great value and quick delivery
5.00
Excellent

Date of publication
08/08/2019
Date of order
29/07/2019
08/08/2019
Great product with swift service. Will defo be ordering again
5.00
Excellent

Date of publication
03/08/2019
Date of order
24/07/2019
03/08/2019
Excellent service
5.00
Excellent

Date of publication
31/07/2019
Date of order
21/07/2019
31/07/2019
Excellent fast delivery
5.00
Excellent

Date of publication
30/07/2019
Date of order
19/07/2019
30/07/2019
Simple ordering and payment online and my favourite perfume was delivered quickly and efficiently. Thank you
5.00
Excellent

Date of publication
28/07/2019
Date of order
17/07/2019
28/07/2019
very happy with the service
5.00
Excellent

Date of publication
27/07/2019
Date of order
17/07/2019
27/07/2019
Great products and service.
5.00
Excellent

Date of publication
24/07/2019
Date of order
14/07/2019
24/07/2019
Excellent delivery and product as described.
5.00
Excellent

Date of publication
22/07/2019
Date of order
12/07/2019
22/07/2019
Good service
4.67
Excellent

Date of publication
20/07/2019
Date of order
10/07/2019
20/07/2019
Although I ordered from the website I was disappointed
Goods not as advertised on website should have received the concentrate version of the perfume but only perfume de toilette I contacted the customer service to be told they did not stock that version anymore and the website was out of date I kept this item and asked as a gesture of goodwill for my postage to be refunded but they declined
3.00
Fair

Date of publication
17/07/2019
Date of order
06/07/2019
17/07/2019
Very easy and efficient service product arrive the following day will definitely use again
5.00
Excellent

Date of publication
15/07/2019
Date of order
30/06/2019
15/07/2019
Very happy to have found a seemingly discontinued product, and shall be re-purchasing shortly. Excellent service on all counts.
5.00
Excellent

Date of publication
12/07/2019
Date of order
02/07/2019
12/07/2019
Items as described. Pleased with my purchase.
5.00
Excellent

Date of publication
12/07/2019
Date of order
02/07/2019
12/07/2019
top rate
5.00
Excellent

Date of publication
10/07/2019
Date of order
29/06/2019
10/07/2019
Excellent
5.00
Excellent

scentstore.com customer reviews

scentstore.com

The UK's Leading Fragrance Store

scentstore.com was certified by Trusted Shops on 30/01/2013.

Scentstore is one of the largest UK specialist perfumeries. Established in 1996, Scentstore is a very reputable high street and online retailer with customer service being their highest priority. The extensive range of products is competitively priced with Free Gift Wrapping and Free UK delivery on overs over £20.

Contact
10-11 Cathedral Lane
TR1 2QS Truro, Cornwall
United Kingdom
sales@scentstore.com
scentstore.com
Owner
scentstore Partnership
10-11 Cathedral Lane
TR1 2QS Truro, Cornwall
United Kingdom
Authorized representative
Linda White
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with scentstore.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.