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scentstore.comReviews

: 2,849Excellent

4.85

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certified since: 30/01/2013
updated on: 25/06/2022
scentstore.com is checked and certified according to the Trusted Shops quality criteria
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At scentstore.com, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 30/01/2013
updated on: 25/06/2022
scentstore.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At scentstore.com, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for scentstore.com

519 verified reviews in the last 12 months

2,849 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
Got the Same stuff for Christmas as I did for the wife's Birthday. Its hard to buy perfume for somebody without letting on. Very hard keeping a secret from my good lady. That's why I love your Gift Wrapping Service and would defiantly recommend this personal service. I even put the wrong message on the gift tag, a quick email to Scent store, and they changed the message, no problem at all for them. Thankyou, will buy again for her Birthday, PS, (hope she doesn't see this review)
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the most relevant critical review


8 months ago
I don’t like to give negative review but.. feel compelled to do so. Ordered product a week in advance of a birthday for a gift. Following day received a phone call stating that there was a defect and I would get an email with photos. This particular email never arrived (checked junk mail) chased again and the email still didn’t come. Spoke to a lady on the phone who I felt was rude telling me to chase again(defeats the purpose of buying online) In the end chased again but it was too late to get the product so I was without the gift.
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Reviews for scentstore.com

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(483)
(20)
 Verified review
7 months ago
The cost of products are very competitive and I like that payment can be made in instalments. Items always arrive on time and the added bonus of insurance in case they get lost in the post gives peace of mind. Great service all round
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 Verified review
7 months ago
Excellent company and products always arrive on time , with my last order I was sent samples and they were excellent too and they thought about what to sent as it was spot on to my taste and I will be ordering from them - thank you
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 Verified review
9 months ago
Bit dubious as I had never heard of this store before, I ordered myself a bottle of perfume, which arrived within a couple of days and it came with a free sample for a newly released perfume that I have since purchased from them
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 Verified review
10 months ago
From ordering,communication and delivery absolutely excellent service.super quick.i had to send an email with a query and was resolved and responded to extremely quickly along with tracking reference.have already ordered again!!
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 Verified review
1 year ago
I was unable to get my favourite perfume from my usual retail outlet, so was very pleased with the service I received from Scentstore. It arrived within 5 days from ordering , and well packed.I would certainly use them again.
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 Verified review
6 months ago
I'm so happy with my purchase. Very good price for all set, you can find a single bottle for the same price on other shops online. It was delivered on time, packed with care, plus added an extra sample. Thank you very much
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 Verified review
7 months ago
Speedy and efficient delivery, the samples that I surprisingly received were absolutely fantastic and of the highest quality. Will definitely be purchasing from SCENTSTORE again and I definitely recommend them to anyone!
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 Verified review
11 months ago
Bought drops of Issey perfume for myself, as love my perfumes. Thought I’d try this store. Item was delivered in no time. Well packaged great communication from purchase to delivery. Will definitely recommend this store
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 Verified review
1 year ago
Didn’t go ahead and place order as did not have what I wanted but very impressed with their customer service and help that I received from my enquiry and will be purchasing from them at some point in the future
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 Verified review
1 year ago
First time buying from Scent Store and I must say I'm not really into buying things online but I did with Scent store and fantastic transaction and it arrived safely and in quick time definitely 5* from me
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 Verified review
10 months ago
Excellent store I always buy my Delina perfume from them comes with lovely gift bag and always give you samples if there’s any problem with your order they contact you straight away very good service
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 Verified review
1 year ago
Scentstore does not seem to have discounts or special offers or sales on the products im interested in. I only use scent store because it has a varied option of pay later or in installment options,.
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 Verified review
6 months ago
The information sent by the retailer to give me the confidence that the transaction was in the hands of a capable and professional organisation, I shall be looking at their website in the future
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7 months ago
Exceptional service. My Taylor's shaving bowl arrived two days after the evening on which I ordered it. I have been using these products for many years and yet to find a better shaving cream.
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1 year ago
Happy with purchase but disappointed with being drawn in by the offer of a free gift only to be told stocks have run out. If stock has gone then the offer should be removed from the web page.
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 Verified review
11 months ago
Lovely website and-gorgeous products..didn’t really know what I was looking for but was inspired by a new hair mist .happy I do I’d as it it absolutely lovely.will definitely be buying again
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 Verified review
1 year ago
My confirmation, speedy delivery and goods were excellent. I highly recommend the Scent store and my Hermes Voyage perfume is beautiful .I will definitely be using them again. Thank you
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 Verified review
5 months ago
Both perfumes are brilliant. Used scentstore before & will continue to do so in the future. Please put more free samples next time. Thank you scentstore you the best. Highly recommend.
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 Verified review
11 months ago
Fast delivery highly satisfied with the price of the product purchased. When I did email the store I got a very quick reply. Will definitely be coming back to use this store more often.
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 Verified review
7 months ago
I ordered Bad boy gift set and Ariana Grande gift sets for Christmas gifts 🎁 they arrived super quick ❤ I can't wait to see my partners face and daughters face when they open them
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