scentstore.comReviews

Did not receive my free gift with my purchase.

Very bad experience. Wasn't sent the free gift with perfume. Was definitely sent the wrong perfume.. I can't leave the house as I'm very ill so can't send it back. Definitely won't be shopping with you again.

Although delivery was quick quality is not to my standard

No response from customer service. Wanted to return a unwanted gift in the end had to keep it because return process is poor

2 stars for delivery I advice deliver for15;00. Deliver early from royal mail I'm not at home.. But every perfume and luxury wrap is brilliant. Thank you

I recieved a phone call on the day I placed my purchase to kindly notify me that my order of 100ml EDP Beauty by C.Klein was out of stock. She said scentstore should be getting more deliveries later that week or beginning of this week 31st Aug. I was either offered the option to hold on until my order was in stock or an immediate refund. I chose to hold on. Not heard anything as yet.

still waiting for a previous issue to be resolved