Reviews for scentstore.com
4.88/5.00
Excellent
How is the rating calculated?
scentstore.comReviews
: 2,583ExcellentCertified
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scentstore.com - The UK's Leading Fragrance Store
Scentstore is one of the largest UK specialist perfumeries. Established in 1996, Scentstore is a very reputable high street and online retailer with customer service being their highest priority. The extensive range of products is competitively priced with a Gift Wrapping service and Free UK delivery on overs over £30.
Contact
scentstore LTD
10-11 Cathedral Lane
TR1 2QS Truro, Cornwall
United Kingdom
Trade register
Companies House 05917335
Authorised representative
Linda White, Nathan White Charles
What other customers say about their experience with scentstore.com
2021-08-03T14:04:39Z 3 months ago
Thanks
Verified review|
2021-04-09T06:08:54Z 7 months ago
Customer service was not good re a problem I called anout
Verified review|
2021-04-06T19:44:51Z 7 months ago
Product good delivery very poor service
Verified review|
scentstore.com- Logo - reviews
Answer by scentstore.com
7 months ago
Please contact us with your name & order number so we can investigate further
2021-02-15T06:44:25Z 9 months ago
Did not receive my free gift with my purchase.
Verified review|
2021-01-27T07:33:35Z 9 months ago
Very bad experience. Wasn't sent the free gift with perfume. Was definitely sent the wrong perfume.. I can't leave the house as I'm very ill so can't send it back. Definitely won't be shopping with you again.
Verified review|
scentstore.com- Logo - reviews
Answer by scentstore.com
9 months ago
Please contact us with your name & order number so we can investigate further.
2020-12-15T07:31:50Z 11 months ago
Although delivery was quick
quality is not to my standard
Verified review|
2020-11-19T09:50:35Z 1 year ago
No response from customer service. Wanted to return a unwanted gift in the end had to keep it because return process is poor
Verified review|
scentstore.com- Logo - reviews
Answer by scentstore.com
1 year ago
Apologies you did not receive a response. Please confirm the order number & which contact method you tried so we can investigate (email/phone/web chat/social media channels)
Reviews for scentstore.com
4.88/5.00
Excellent
How is the rating calculated?
Trustmark for scentstore.com
Status:
updated on: 25/10/2021
certified since: 30/01/2013
scentstore.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At scentstore.com, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about scentstore.com
scentstore.com- Logo - reviews
scentstore.com - The UK's Leading Fragrance Store
Scentstore is one of the largest UK specialist perfumeries. Established in 1996, Scentstore is a very reputable high street and online retailer with customer service being their highest priority. The extensive range of products is competitively priced with a Gift Wrapping service and Free UK delivery on overs over £30.
Contact
scentstore LTD
10-11 Cathedral Lane
TR1 2QS Truro, Cornwall
United Kingdom
Trade register
Companies House 05917335
Authorised representative
Linda White, Nathan White Charles