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scentstore.comReviews

: 2,852Excellent

4.85

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certified since: 30/01/2013
updated on: 29/06/2022
scentstore.com is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At scentstore.com, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 30/01/2013
updated on: 29/06/2022
scentstore.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At scentstore.com, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for scentstore.com

513 verified reviews in the last 12 months

2,852 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
Got the Same stuff for Christmas as I did for the wife's Birthday. Its hard to buy perfume for somebody without letting on. Very hard keeping a secret from my good lady. That's why I love your Gift Wrapping Service and would defiantly recommend this personal service. I even put the wrong message on the gift tag, a quick email to Scent store, and they changed the message, no problem at all for them. Thankyou, will buy again for her Birthday, PS, (hope she doesn't see this review)
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the most relevant critical review


8 months ago
I don’t like to give negative review but.. feel compelled to do so. Ordered product a week in advance of a birthday for a gift. Following day received a phone call stating that there was a defect and I would get an email with photos. This particular email never arrived (checked junk mail) chased again and the email still didn’t come. Spoke to a lady on the phone who I felt was rude telling me to chase again(defeats the purpose of buying online) In the end chased again but it was too late to get the product so I was without the gift.
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Reviews for scentstore.com

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(477)
(12)
 Verified review
24 days ago
Delivery was quick opted for luxury wrap and they done a brilliant job plus was packaged very very well can't fault them
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 Verified review
4 days ago 
by A M.
Always on time in delivering order.I always return to buy products as I can trust their reliability.
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 Verified review
21 days ago 
Great choice. Good price and arrived quickly and in good condition.
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 Verified review
1 month ago
Very fast. Ordered while away and arrived before I got home
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 Verified review
20 days ago 
good price (after discount deal) & free/fast delivery
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 Verified review
14 days ago
Fantastic company fast delivery keen prices
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 Verified review
Yesterday
Excellent service thank you!
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 Verified review
Yesterday
Quick service very good
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 Verified review
19 days ago
Speedy service
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 Verified review
10 days ago
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 Verified review
1 month ago
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 Verified review
7 days ago
Waiting on perfume for a present. Order held up because the cheapest item was not in stock. Fs either cancel the order or sent it without the item. Worse decision you can, I'd making no decision. Ohh and prepared to get ignored when you try to make contact.
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Answer by scentstore.com
6 days ago
Please accept our apologies for any problems with your order. Our customer services representatives always call and email with any queries to the contact details provided when the order is placed. We do not amend orders without permission and apologies neither of these messages got through to you. Your order has been cancelled and refunded as per your web chat request. Regards, Scentstore
 Verified review
3 months ago
Perfumes are lovely, were packaged correctly. And the delivery was quicker than expected. Will definitely order from here again in the future.
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 Verified review
1 month ago
Scentstore never let me down. Great prices for excellent products and they are always delivered quickly. Definitely recommend them
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 Verified review
2 months ago
Great experience, fast efficient delivery, well Packed Will definitely be ordering again soon
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 Verified review
2 months ago
Amazing my gifts came safely packed up so they were not damaged. Packed with care ❤️
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 Verified review
2 months ago
Good price. Easy to order and quick delivery.
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 Verified review
1 month ago
Excellent service.
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1 month ago
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1 month ago
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