Certificate for Trekkinn UK

No. X01AD5AD45786545274296533B17711A8
 

Approved on
03/04/2012
Valid until
02/04/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Trekkinn UK



Good

4.18/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 51 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 738 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Item was as described but delivery took longer than stated and parcel tracking ID I was given did not work. when I phoned customer services they said they'd send me an updated tracking ID the next day...two days later that arrived..the same day as the item arrived. Hard to get in contact with customer services. All that being said the item did arrive in perfect condition
3.33
Fair

Excellent
5.00
Excellent

Seamless first class service
5.00
Excellent

I placed my order and it was dispatched promptly. However, it was returned to the seller. There was no communication about this.

When I contacted them, I was told I could cancel. I elected to do so, but was then told this was impossible because the item had been dispatched. I queried this. No response. The item then arrived out of the blue. Very poor service. Would not recommend.
2.00
Poor

My problems are mostly with website :I go to a website to shop, not to subject to the torture of a mving banner add at the top. If there is a contact tel. no. it was buried behind the FAQ. I want to feel that a company is human, not cybotic. Also like to know where Co. is based, parent Co., from where are goods dispatched. COMANIES HOULD BE POSITIVE CONTRIBUTORS TO OUR SOCIETY.
3.33
Fair

Love my boots Thank you
5.00
Excellent

Tracking saying delivered - not sure who was to blame for late delivery
3.00
Fair

Good communication, competitive prices, prompt delivery.
5.00
Excellent

Nous problème
3.33
Fair

Great price, delivered in good time.
5.00
Excellent

The company gave me 3 delivery dates - when I enquiried about the goods they informed they cannot honour my purchase, I requested a refund but never received it. I opened a PayPal dispute. They took a month to advise me they never had the goods and had my money all the while. Would shop with them again.
1.00
Very Poor

Trekkinn UK customer reviews

Trekkinn UK

Trekkinn UK was certified by Trusted Shops on 03/04/2012.

Contact
Carrer Pirineus 9,
17460 Celrà (Girona)
Spain
customer@tradeinn.com
Trekkinn UK

Owner
TRADEINN RETAIL SERVICES SL
Carrer Pirineus 9,
17460 Celrà (Girona)
Spain
Authorized representative
David Martin Gayà
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Trekkinn UK in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.