Date of publication
03/04/2024
Date of order
03/04/2024
03/04/2024
I ordered some plants and after receiving one which can only be described as rotten, I emailed them with photos and received no reply. I purchased new ones else where.
1.00
Very Poor
Date of publication
10/03/2024
Date of order
10/03/2024
10/03/2024
Sadly they had been great for delivery but sadly we had an issue and couldn’t get hold of them, they ignored the online support forms and the phone numbers lead to nothing but an automated message saying to use the forms and no one to take a call before hanging you up
1.00
Very Poor
Date of publication
04/03/2024
Date of order
04/03/2024
04/03/2024
Bigger bogwood and more plants
1.00
Very Poor
Date of publication
28/02/2024
Date of order
13/02/2024
28/02/2024
Hopeless. Was a regular customer they send you inferior goods then don’t respond to emails. Avoid
1.00
Very Poor
Date of publication
11/02/2024
Date of order
27/01/2024
11/02/2024
Item was damaged when it arrived. Emailed them got no response
1.00
Very Poor
Date of publication
12/12/2023
Date of order
27/11/2023
12/12/2023
Plants very poorly packaged. Echinodoras and Anubias were bent in two to fit into a small box, breaking the leaves.
1.00
Very Poor
Date of publication
11/12/2023
Date of order
11/12/2023
11/12/2023
Plant order was delayed by royal mail by 24 hours, all plants arrived with melted leaves. Subsequently they are now all dead. Not happy with my order whatsoever. Wasted over £40.
1.00
Very Poor
Date of publication
22/11/2023
Date of order
07/11/2023
22/11/2023
1.00
Very Poor
Date of publication
06/11/2023
Date of order
22/10/2023
06/11/2023
Bought three plants, two were dead on arrival. The one that survived is doing well, but for the short delivery time I paid extra for the other two plants must have been dead before shipping.
1.00
Very Poor
Date of publication
13/09/2023
Date of order
13/09/2023
13/09/2023
I have had 2 orders from pro Shrimp the first of which being reasonable and the plants I ordered were in good condition however slightly overpriced. The second order was not good at all multiple plants were essentially mush and the roots were in an unrecoverable state. Tried emailing their customer support and haven't had a reply for 2 weeks now.
1.00
Very Poor
Date of publication
05/07/2023
Date of order
05/07/2023
05/07/2023
Very poor quality plants
1.00
Very Poor