Date of publication
13/12/2019
Date of order
29/11/2019
13/12/2019
Brilliant service very quick with delivery
4.00
Good

Date of publication
12/12/2019
Date of order
12/12/2019
12/12/2019
Brilliant service
3.67
Good

Date of publication
11/12/2019
Date of order
10/12/2019
11/12/2019
Good quick service
4.33
Good

Date of publication
11/12/2019
Date of order
27/11/2019
11/12/2019
Arrived when they said, product as ordered, returns process worked
4.00
Good

Date of publication
08/12/2019
Date of order
24/11/2019
08/12/2019
Bag I ordered was a different colour to what was seen. Rang customer service who said that they had no more in stock. As this was a present and in the sale I kept it.
4.00
Good

Date of publication
08/12/2019
Date of order
23/11/2019
08/12/2019
Item as described , prompt delivery
4.00
Good

Date of publication
08/12/2019
Date of order
07/12/2019
08/12/2019
Overall a good experience. One of the male staff member wearing red check shirt was very flat in his conversation with me as compared to rest of the staff which I found kinda odd. Rather I would say less then welcoming outlook. But none the less rest was all good
4.00
Good

Date of publication
07/12/2019
Date of order
23/11/2019
07/12/2019
Boots were faulty but full refund was given
3.67
Good

Date of publication
04/12/2019
Date of order
04/12/2019
04/12/2019
Good member of staff served me
4.33
Good

Date of publication
04/12/2019
Date of order
19/11/2019
04/12/2019
Good
4.00
Good

Date of publication
03/12/2019
Date of order
19/11/2019
03/12/2019
good service
4.00
Good

Date of publication
03/12/2019
Date of order
19/11/2019
03/12/2019
good
4.00
Good

Date of publication
02/12/2019
Date of order
01/12/2019
02/12/2019
Friendly place, staff were nice and smiley, made my daughter a happy girl with her purchase
4.33
Good

Date of publication
02/12/2019
Date of order
02/12/2019
02/12/2019
First rate
4.00
Good

Date of publication
29/11/2019
Date of order
29/11/2019
29/11/2019
Positive experience, helpful staff.
4.00
Good

Date of publication
29/11/2019
Date of order
29/11/2019
29/11/2019
Very good
4.00
Good

Date of publication
29/11/2019
Date of order
29/11/2019
29/11/2019
Good
4.00
Good

Date of publication
28/11/2019
Date of order
26/11/2019
28/11/2019
Helpful staff, no issues with customer service
4.00
Good

Date of publication
26/11/2019
Date of order
26/11/2019
26/11/2019
Returned a pair of Kickers that were faulty with a split sole. Excellent customer service in the Kingston Bentalls shop - no quibbles from any member of staff. Very helpful, understanding and customer focused.
3.50
Good

Date of publication
26/11/2019
Date of order
23/11/2019
26/11/2019
Customer service was good and very responsive.
4.00
Good

Date of publication
25/11/2019
Date of order
25/11/2019
25/11/2019
Very good service
4.00
Good

Date of publication
25/11/2019
Date of order
25/11/2019
25/11/2019
Great selection of boots, which is what I was shopping for. Very happy with my purchase and the speedy assistance.
4.00
Good

Date of publication
23/11/2019
Date of order
23/11/2019
23/11/2019
Staff polite
4.33
Good

Date of publication
23/11/2019
Date of order
08/11/2019
23/11/2019
Cannot comment fully as bought as a Christmas gift.
4.00
Good

Date of publication
21/11/2019
Date of order
07/11/2019
21/11/2019
Paid extra for next day delivery and they didn't come until 3days later..
4.00
Good

Date of publication
20/11/2019
Date of order
20/11/2019
20/11/2019
great service
4.33
Good

Date of publication
19/11/2019
Date of order
05/11/2019
19/11/2019
all good
4.00
Good

Date of publication
16/11/2019
Date of order
09/11/2019
16/11/2019
A nice variety of shoes and boots in such a small store and really good to know you stock Vegan’ shoes.
I would certainly return as the young lady who served me was polite, chatty and very helpful.
4.33
Good

Date of publication
15/11/2019
Date of order
15/11/2019
15/11/2019
Good customer service,
4.00
Good

Date of publication
15/11/2019
Date of order
02/11/2019
15/11/2019
Quality of product excellent wouldn’t expect anything less. Helpful staff overall good experience in store and would recommend and buy from sole trader again.
4.33
Good

Date of publication
14/11/2019
Date of order
10/11/2019
14/11/2019
I received excellent customer service
3.67
Good

Date of publication
13/11/2019
Date of order
04/11/2019
13/11/2019
Very friendly staff
4.00
Good

Date of publication
13/11/2019
Date of order
12/11/2019
13/11/2019
Unfriendly made me fill in my own email address
I shop in lots of different shops and have never been ask to do this and it’s more in your interest than mine
4.33
Good

Date of publication
11/11/2019
Date of order
28/10/2019
11/11/2019
No contact with delivery
3.67
Good

Date of publication
08/11/2019
Date of order
24/10/2019
08/11/2019
Bit worried as i had not received a confirmation email but did receive the goods ok
3.67
Good

Date of publication
04/11/2019
Date of order
21/10/2019
04/11/2019
First pair of shoes were damaged and I had to take them back to the closest store for a refund. After reordering the same type of shoes, guess what? I received another damaged one....I'll send them back for good this time.... It's a shame...
3.67
Good

Date of publication
27/10/2019
Date of order
27/10/2019
27/10/2019
It was a good experience.
4.00
Good

Date of publication
27/10/2019
Date of order
27/10/2019
27/10/2019
Will definitely be back for more shoes
3.67
Good

Date of publication
27/10/2019
Date of order
26/10/2019
27/10/2019
Really good experience
4.00
Good

Date of publication
27/10/2019
Date of order
24/10/2019
27/10/2019
good. good explanations etc. will use again
4.00
Good