Date of publication
03/04/2019
Date of order
03/04/2019
03/04/2019
Printing fine shame the box was batterd badly treated and torn
Other wise thank you
3.00
Fair

onlineprinters.co.uk replies: 04/04/2019
Thank you for your feedback. We are constantly seeking to improve the quality of our service and are glad that you contacted us. Warm regards, Your Onlineprinters Team

Date of publication
16/11/2018
Date of order
16/11/2018
16/11/2018
Placed an order - customer changed the size so tried to cancel and reorder
the correct size, well thats impossible to do so ending up with 2 print jobs
There should be a cancel order procedure, especially after 30 mins of it been placed. I have been in print 35 years and there is no way any plates have been made, or its already gone into production can happen. :-(
Print & Delivery was good
3.00
Fair

onlineprinters.co.uk replies: 19/11/2018
Thank you for your feedback. We are constantly seeking to improve the quality of our service and are glad that you contacted us. Warm regards, Your Onlineprinters Team

Date of publication
19/10/2018
Date of order
17/10/2018
19/10/2018
The product itself was fine but they had been packed loose in a larger box, so the items moved around during delivery and resulted in damage to some of the items.
It would have cost a few extra pence to pad out the box to stop the items moving around.
2.67
Fair

onlineprinters.co.uk replies: 22/10/2018
We thank you for your feedback. We regret that you are dissatisfied. We will be in contact with you shortly. Your Onlineprinters Team

Date of publication
18/10/2018
Date of order
18/10/2018
18/10/2018
Box was completely ripped open with stickers falling out
3.33
Fair

onlineprinters.co.uk replies: 19/10/2018
Thank you for your feedback. We are constantly seeking to improve the quality of our service and are glad that you contacted us. Warm regards, Your Onlineprinters Team

Date of publication
17/10/2018
Date of order
17/10/2018
17/10/2018
The items arrived in 2 different deliveries even though i placed it as 1 order. The 1st one to arrive came in 2 days late and the DPD messed up everything. Couldnt take my cards with me to the conference.
3.00
Fair

onlineprinters.co.uk replies: 18/10/2018
Thank you for your feedback. Please do not hesitate to contact us if you have questions regarding our delivery times. Warm regards, Your Onlineprinters Team

Date of publication
28/09/2018
Date of order
28/09/2018
28/09/2018
After excellent experiences this one wasn't so good - probably my fault but ... Repeat order but with different images. Couldn't save the settings from previous orders. So 95kg flyers sent to my office not the correct address. DPD didn't change address even while parcels still in Germany. Plus PDF settings wrong, result image only 50-ish of A5 with large white border. Human might have noticed.
3.00
Fair

onlineprinters.co.uk replies: 02/10/2018
Thank you for your feedback. We are constantly seeking to improve the quality of our customer service and are glad that you contacted us. Warm regards, Your Onlineprinters Team

Date of publication
27/09/2018
Date of order
27/09/2018
27/09/2018
Quality of print not same as in the past.
3.33
Fair

onlineprinters.co.uk replies: 28/09/2018
Thank you for your feedback. We are constantly seeking to improve the quality of our service and are glad that you contacted us. Warm regards, Your Onlineprinters Team