Hello, thanks for review. Orders are rarely late &, if they are, an email is sent to advise. 14 days for delivery was up 2 days ago when I was out of the office & yesterday was a bank hol, so I would have emailed you today. I am sorry you felt the need to leave a negative review before emailing us to see where your order was to give us a chance to advise & rectify. I will email you too.