Hello, thanks for review. Orders are rarely late &, if they are, an email is sent to advise. 14 days for delivery was up 2 days ago when I was out of the office & yesterday was a bank hol, so I would have emailed you today. I am sorry you felt the need to leave a negative review before emailing us to see where your order was to give us a chance to advise & rectify. I will email you too.
Date of publication
Date of order
After ordering on 30th July and specifically stating I needed them for 4th Aug, they didnt arrive at all. And when chased, I was told they would send them that day, no apology, no professionalism, just a cocky email. Awful.
Wildflower Wedding Favours replies: 15/08/2018
Hi, I am sorry your found the email "cocky", that was not the intention at all & would be pointless. You ordered 1 seed packet & the only mention of date was in the notes on the order. Delivery info says orders take 14 days & to phone if urgent as they are done in order of receipt. As you didn't call we didn't know the urgency, so the packet was sent when we got to the order.