Hi Vicky, it is sad when people leave us a bad review without contacting us first to give us the chance to sort. We had no idea your order hadn't arrived, if we had known we would have done everything we could to sort. Your order was sent on 7 December, 11 days ago. There have been all sorts of issues with Royal Mail deliveries, plus the Christmas rush, so, in theory, your order could still arrive
Date of publication
15/07/2023
Date of order
15/07/2023
15/07/2023
Still waiting for my second order to arrive
I left a note asking for my orders to be posted together and that was ignored.
I tried to telephone repeatedly to ask for my orders to be posted together and the phone was never answered
1.00
Very Poor
Imported from Trusted Shops AG
Wildflower Favours replies: 16/07/2023
Hello Joy, I am sorry you felt the need to leave such a negative review before giving us the chance to sort. I have checked your order and can see the 2nd one was sent on 7 July - you should have received an automated email confirming that, it may have gone to your junk? Your request for the orders to be posted together was not ignored, the first order was packed before seeing the note on the 2nd