Date of publication
26/12/2023
Date of order
19/12/2023
26/12/2023
The communication from the company was excellent, and my glass door was delivered on time The glass did have a slight crack in the corner. I was so pleased it was delivered quickly.
4.00
Good
Date of publication
16/12/2023
Date of order
16/12/2023
16/12/2023
Fast delivery, but I didn't receive a despatch email, so I had to rebook. I was left hanging in phone for 40 mins waiting for answer
4.00
Good
Date of publication
07/12/2023
Date of order
07/12/2023
07/12/2023
Great service fast delivery
4.00
Good
Date of publication
28/11/2023
Date of order
21/11/2023
28/11/2023
It was well protected against damage and the driver was very good
4.00
Good
Date of publication
29/10/2023
Date of order
18/10/2023
29/10/2023
Stacey Was very helpful and advised the parts we would need.
4.00
Good
Date of publication
07/10/2023
Date of order
30/09/2023
07/10/2023
Every thing was delivered on time
4.00
Good
Date of publication
22/08/2023
Date of order
15/08/2023
22/08/2023
Some of the components ordered were out of stock . I was contacted promptly and offered a refund . I was also given a date for delivery of the whole order which I accepted.
Great price , product and communication would certainly recommend Glowing Embers .
4.00
Good
Date of publication
30/06/2023
Date of order
23/06/2023
30/06/2023
Quick to dispatch but box looked like it had been used like a rugby ball in the delivery warehouse and items in box without any form of protection
4.00
Good
glowing-embers.co.uk replies: 07/07/2023
Thank you for leaving us your review, I am sorry to hear your parcel arrived in this condition I can assure you that all parcels leave our warehouse in perfect condition however when the parcels are in the couriers hands we would hope and they usually do take very good care of our parcels unfortunately on some rare occasions this may not be the case with one or two drivers. Thank you for your feed
Date of publication
30/04/2023
Date of order
22/04/2023
30/04/2023
Glass arrived as predicted. Not fitted yet.
4.00
Good
glowing-embers.co.uk replies: 19/05/2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.