Date of publication
20/08/2019
Date of order
20/08/2019
20/08/2019
Very good service and delivery.
5.00
Excellent

Date of publication
18/08/2019
Date of order
18/08/2019
18/08/2019
Product was exactly as described and arrived in good time too
5.00
Excellent

Date of publication
18/08/2019
Date of order
18/08/2019
18/08/2019
Good website, speedy despatch and good communication. Will use again.
5.00
Excellent

Date of publication
15/08/2019
Date of order
15/08/2019
15/08/2019
Excellent service would definitely recommend and use again.
5.00
Excellent

Date of publication
15/08/2019
Date of order
15/08/2019
15/08/2019
all good
5.00
Excellent

Date of publication
13/08/2019
Date of order
13/08/2019
13/08/2019
Excellent service.
5.00
Excellent

Date of publication
13/08/2019
Date of order
13/08/2019
13/08/2019
I struggled for a couple of months trying to find the product and eventually was pointed in the direction of Glowing embers by the manufacturer of the product. They had it in stock, were great help on the phone, I ordered and it was delivered well packaged and in a very decent time. Would heartily recommend them
5.00
Excellent

Date of publication
10/08/2019
Date of order
08/08/2019
10/08/2019
Did a trial fit and it fits perfectly, very pleased with glowing embers.
5.00
Excellent

Date of publication
09/08/2019
Date of order
09/08/2019
09/08/2019
Fast delivery and good quality product. Best value for money after searching many stores. Happy customer
5.00
Excellent

Date of publication
09/08/2019
Date of order
09/08/2019
09/08/2019
Great products, also great customer service when I needed to get in touch. Can't fault.
5.00
Excellent

Date of publication
08/08/2019
Date of order
08/08/2019
08/08/2019
Best I have ever seen or experienced from a trade outlet. The items were very easy to install & looked the part in-situ.
When you consider the cost per item compared to other outlets, there was no comparison.
The staff were top class especially your Tracey on direct sales. I have ordered another batch of the same items to use on my other lounge. TOP CLASS WITH FAR ABOVE NORMAL DELIVERY.
5.00
Excellent

Date of publication
06/08/2019
Date of order
06/08/2019
06/08/2019
excellent service
5.00
Excellent

Date of publication
06/08/2019
Date of order
06/08/2019
06/08/2019
1st class
5.00
Excellent

Date of publication
05/08/2019
Date of order
05/08/2019
05/08/2019
arrived promptly as described. Easy to fit
5.00
Excellent

Date of publication
29/07/2019
Date of order
29/07/2019
29/07/2019
Very fast delivery and great products would definitely recommend this company to all my family and friends, also will be using the company again in the future.
5.00
Excellent

Date of publication
29/07/2019
Date of order
29/07/2019
29/07/2019
Can’t recommend these guys highly enough, customer service was simply fantastic. I had ordered the wrong part and they guessed I probably had, queried it with me and resolved the matter prior to despatch. Awesome.
5.00
Excellent

Date of publication
29/07/2019
Date of order
29/07/2019
29/07/2019
Good fast transaction
5.00
Excellent

Date of publication
28/07/2019
Date of order
28/07/2019
28/07/2019
Just the job.
5.00
Excellent

Date of publication
27/07/2019
Date of order
25/07/2019
27/07/2019
Could not fault anything from start to finish, this is why I have given 5 star status.
Thank you all.
Nigel Pipe.
Very satisfied customer.
5.00
Excellent

Date of publication
27/07/2019
Date of order
27/07/2019
27/07/2019
Excellent
5.00
Excellent

Date of publication
25/07/2019
Date of order
23/07/2019
25/07/2019
Delivery quick.I recommend product,so pleased you stock this. Price & P.P good.
5.00
Excellent

Date of publication
25/07/2019
Date of order
25/07/2019
25/07/2019
Could not fault anything from start to finish, this is why I have given 5 star status.
Thank you all.
Nigel Pipe.
Very satisfied customer.
5.00
Excellent

Date of publication
23/07/2019
Date of order
23/07/2019
23/07/2019
Excellent Service
5.00
Excellent

Date of publication
22/07/2019
Date of order
22/07/2019
22/07/2019
hearth finishes off the sleek look great customer service . thank you
5.00
Excellent

Date of publication
22/07/2019
Date of order
22/07/2019
22/07/2019
Great product, good value and great, helpful service - and got me out of a hole with next day delivery Driver was a bit grumpy and 18 tonner, not 7½ tonner, but now I'm getting picky. Thanks, Glowing Embers
5.00
Excellent

Date of publication
21/07/2019
Date of order
21/07/2019
21/07/2019
all good
5.00
Excellent

Date of publication
16/07/2019
Date of order
16/07/2019
16/07/2019
GREAT TURN AROUND
5.00
Excellent

Date of publication
14/07/2019
Date of order
14/07/2019
14/07/2019
Quick delivery and product exactly as ordered. Would not hesitate to use again.
5.00
Excellent

Date of publication
13/07/2019
Date of order
13/07/2019
13/07/2019
Needed parts to extend a woodburner flue. Parts arrived quickly and fitted perfectly.
5.00
Excellent

Date of publication
12/07/2019
Date of order
12/07/2019
12/07/2019
All very good
5.00
Excellent

Date of publication
08/07/2019
Date of order
08/07/2019
08/07/2019
Product, two cans of copper BBQ paint arrived 2 days after submitting the order.

Well packaged to avoid damage.

Paint went on really well, single coat to cover existing black paint and surface rust discoloration. Finish is superb and brings added colour and brightness to the garden.

Can't rate customer service, as to this point there's, fortunately been no need to contact them.
5.00
Excellent

Date of publication
03/07/2019
Date of order
03/07/2019
03/07/2019
Not yet fitted, but at first glance looks like I got a Good Buy
Many Thanks
Bob Jones
5.00
Excellent

Date of publication
03/07/2019
Date of order
01/07/2019
03/07/2019
This item was better than expected.
Delivery was very quick and the quality of service was really good too.
Thank you
5.00
Excellent

Date of publication
03/07/2019
Date of order
03/07/2019
03/07/2019
First class service used before
5.00
Excellent

Date of publication
03/07/2019
Date of order
03/07/2019
03/07/2019
Can't fault service - thank you.
5.00
Excellent

Date of publication
30/06/2019
Date of order
30/06/2019
30/06/2019
Ordered a fire pit and lanterns. Needed to amend my order which was no problem. Good service, would use again.
5.00
Excellent

Date of publication
30/06/2019
Date of order
30/06/2019
30/06/2019
Love the modern look and easy to fit
5.00
Excellent

Date of publication
29/06/2019
Date of order
29/06/2019
29/06/2019
Great service
5.00
Excellent

Date of publication
26/06/2019
Date of order
26/06/2019
26/06/2019
excellent quality, good communication
5.00
Excellent

Date of publication
23/06/2019
Date of order
23/06/2019
23/06/2019
Very quick email to confirm when I would like delivery and pallet delivery came as planned - great product
5.00
Excellent