Date of publication
15/02/2024
Date of order
30/01/2024
15/02/2024
No updates on order since 2 weeks and the site even gives the status as completed !?
2.00
Poor
FutureShop.co.uk replies: 16/02/2024
Dear Raj, Thank you for your message via trusted shops, and for your order it is very much appreciated. I can confirm that your order was despatched to you on the 1st of February 2024, by your chosen shipping method, Royal Mail. At the time of despatch our logistics team would have emailed you the tracking details. Here is the tracking link for you, https://www.royalmail.com/track-your-item#/tr
Date of publication
10/05/2023
Date of order
30/04/2023
10/05/2023
i had bought a AudioQuest Forest USB 2.0 Type C to Lightning Cable year before and cable was bend and became malfunction after a while. As the cable was under lifetime warranty i send email to request for an assistance or replacement but no reply from your side.
2.00
Poor
FutureShop.co.uk replies: 10/05/2023
Dear Peter, Thank you so much for taking the trouble to contact us via Trusted Shops,We were very sorry to hear that you had a problem with your cable. Let's put it right for you straight away. We are going to give you all the help you need to sort out the issue you have with your cable. You are correct the cable has a lifetime warranty. We have also sent you more detailed information and help
Date of publication
03/05/2023
Date of order
03/05/2023
03/05/2023
Proved difficult to obtain a refund. Took several emails and took a few weeks to get money back.

Also they take £5
2.00
Poor
FutureShop.co.uk replies: 09/05/2023
Dear Martin, I wanted to thank you for the time you spent giving us some feedback via Trusted Shops on your experience with returning your order to us. I am so sorry that your experience was not as positive as it could have been, We do have a 60-day returns policy that allows our customers to be fully sure that the product is right for them. I know that you interacted with the team here who agre