Date of publication
22/07/2019
Date of order
18/07/2019
22/07/2019
The cables, plug fitting and burn in time were brilliant. Delivery by DHL was dreadful. I wasn't in, so the driver left the package with a neighbour, but without leaving a calling card or any information. The online tracking info just said it had been delivered and signed for. I had to call DHL complaints to find out what had happened and collect my package.
3.33
Fair

Date of publication
19/07/2019
Date of order
28/06/2019
19/07/2019
Ecosse cable RCA-RCA Master Ref is always "Available" at Futurshop but after my oder i have this message "it usually takes 3-5 days to get Ecosse cables in however on rare occasion this does run over if they have abit of back log to clear." I was wainting not 5 days but 10 days.
Otherwise, good communication with Futurshop anyway ...
3.00
Fair

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
slow delivery
3.33
Fair

Date of publication
22/03/2019
Date of order
26/02/2019
22/03/2019
Ordered two items but the shop shipped only one of the items. After phone call and e-mail with the shop, they finally shipped the missing item.
3.33
Fair

Date of publication
13/03/2019
Date of order
06/03/2019
13/03/2019
I ordered some qed silver micro speaker cable (06-03.2019) one week later im still waiting impatient for the cable to arrive
3.00
Fair

Date of publication
27/01/2019
Date of order
17/01/2019
27/01/2019
Product received in scratches on outlook. Should not due to tranportation and handling as box still in good form.
Feedback to cso said this is one off case suggested me to return back with cheapest post option without tracking no and insurance.At the end,customer suffering with bad shopping experience, take unexpected lead time for the RMA.Please benchmark Amazon how they handle customer feedback
2.67
Fair

Date of publication
11/01/2019
Date of order
11/01/2019
11/01/2019
delivery was a couple of days later than expected
3.00
Fair

Date of publication
04/01/2019
Date of order
04/01/2019
04/01/2019
No complaint over cable purchased but considering this was a £400+ purchase there was no feedback from shop, no delivery date given, nothing, plus despite paying before 9.00 am delivery was 48hrs not 24hrs as promised so not happy or feeling valued
3.00
Fair

Date of publication
09/12/2018
Date of order
02/12/2018
09/12/2018
Higher price for schuko dont seem fair
2.67
Fair

Date of publication
23/11/2018
Date of order
16/11/2018
23/11/2018
Had to wait several days for delivery even though I had paid a premium for DPD next day delivery.
3.33
Fair

Date of publication
30/09/2018
Date of order
23/09/2018
30/09/2018
After goods delivered, sales do not even bother to answer to enquiry on usage of product. A big dissppointnent indeed.
Rgdd.
3.33
Fair