Date of publication
03/12/2019
Date of order
26/11/2019
03/12/2019
One of the items was not available although it is showing in stock and I have to wait for two weeks to get it after purchasing it already. I needed this item for an urgent upgrade and all my work is on hold because of it. You could have told me that you do not have it
3.67
Good

Date of publication
02/12/2019
Date of order
25/11/2019
02/12/2019
Fast delivery outside UK.
4.33
Good

Date of publication
29/11/2019
Date of order
13/11/2019
29/11/2019
good product
4.00
Good

Date of publication
28/11/2019
Date of order
09/11/2019
28/11/2019
Carries a good range of desirable products. Orders are dispatched promptly. Very happy with the latest order and will order again. Cheers
4.33
Good

Date of publication
27/11/2019
Date of order
27/11/2019
27/11/2019
Futureshop is a treasure for audiophile ,wish I had more money to shop more often
Thanks
4.00
Good

Date of publication
21/11/2019
Date of order
20/11/2019
21/11/2019
They spend time making sure that the Customer is content with his / her purchase, or service that is being provided.
4.33
Good

Date of publication
06/11/2019
Date of order
06/11/2019
06/11/2019
none
4.33
Good

Date of publication
24/10/2019
Date of order
02/10/2019
24/10/2019
The delivery took a litle longer than 10 days, which is not great, but not the worst I have seen. I would have liked to be able to track the parcel, especially as it was my first order from FutureShop and I didn't know how long it would take to receive it.

Otherwise, I am very much satisfied with the cable quality and customer support. I would certainly use your services again.
4.33
Good

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Unexpectedly good customer service. 6 stars if it were possible. Unfortunately, shipping times even inside Europe take a disproportionate time compared to other intra-europe services, but I assume this is mostly Royal Mail's responsibility.
4.33
Good

Date of publication
15/10/2019
Date of order
07/10/2019
15/10/2019
Stock as shown on homepage was incorrect, delivery had to be split up
4.00
Good

Date of publication
09/10/2019
Date of order
23/09/2019
09/10/2019
Item out of stock. Not Future Shops Fault.Suppliers lack of comunication.
3.67
Good

Date of publication
02/10/2019
Date of order
02/10/2019
02/10/2019
Al very polite and helpful, right up to when customer service gets tested to the full.
In my case despite seeking a resolution via Phil, I eventually was ignored despite 2 phone conversations to resolve matters to my satisfaction.
Rule 1, the customer is King, so wouldn't reccomend them based on my experience.
4.00
Good

Date of publication
01/10/2019
Date of order
09/09/2019
01/10/2019
Telegartner plugs not in store. Telegartner plugs cat6a or cat8.1? Did have to ask why they did not deliver on time.
4.00
Good

Date of publication
29/09/2019
Date of order
26/09/2019
29/09/2019
Good products
3.67
Good

Date of publication
27/09/2019
Date of order
26/09/2019
27/09/2019
My QED banana plugs were made in Taiwan. No way of knowing this when purchasing.
I would very much like country of origin to be listed on all products on your website
3.67
Good

Date of publication
13/09/2019
Date of order
02/09/2019
13/09/2019
In the past, received email when items are dispatched. For this purchase I have
to signed in to my account to check the status of the order.
4.33
Good

Date of publication
10/09/2019
Date of order
27/08/2019
10/09/2019
Pretty slow shipping, about 12 days from the order date to arrive in Italy.
The Tellurium Q Ultra Blue Jumpers are well assembled, apart from some small imperfections typical of handicraft products.
I haven't tried the Jumpers yet, but all in all I think I can be satisfied.
4.00
Good

Date of publication
30/08/2019
Date of order
22/08/2019
30/08/2019
nil
4.00
Good

Date of publication
29/08/2019
Date of order
22/08/2019
29/08/2019
All good except that I have some doubts as to the soundness of the banana plug crimping.
4.00
Good

Date of publication
28/08/2019
Date of order
15/08/2019
28/08/2019
Good device.
4.33
Good

Date of publication
23/08/2019
Date of order
25/07/2019
23/08/2019
Your kind e-mail replies are so impressive.
4.00
Good

Date of publication
21/08/2019
Date of order
21/08/2019
21/08/2019
Good site for products
4.00
Good

Date of publication
15/08/2019
Date of order
14/08/2019
15/08/2019
I had one or two defective products but this is a small percentage
4.33
Good

Date of publication
15/08/2019
Date of order
14/08/2019
15/08/2019
Efficient delivery
4.00
Good

Date of publication
20/07/2019
Date of order
12/07/2019
20/07/2019
Service was fine
4.00
Good

Date of publication
04/07/2019
Date of order
06/06/2019
04/07/2019
I received my order in good condition 9 days after it was shipped by FutureShop.co.uk. The time for the goods to arrive is a bit longer than what I expected as it wasn't in a busy season like Christmas.
Before the arrival of the goods, I did send an email to the Shop enquiring about the latest situation of my order. The response I received was so and so.
Thank you for your attention.
3.67
Good

Date of publication
22/06/2019
Date of order
21/06/2019
22/06/2019
Goods products, Goods services
4.33
Good

Date of publication
22/06/2019
Date of order
24/05/2019
22/06/2019
Snail Mail Shipping (Royal Mail) (Canada Post)
Has nothing to do with Future Shop They are the Best. Customer Service is AAA.
3.67
Good

Date of publication
27/05/2019
Date of order
13/05/2019
27/05/2019
I got not that item which ordered.
3.67
Good

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
Low delivery fee
4.33
Good

Date of publication
03/05/2019
Date of order
03/05/2019
03/05/2019
No issues, every thing was ok.
4.00
Good

Date of publication
24/04/2019
Date of order
14/04/2019
24/04/2019
I have brought the Tellurium Q Black to replace The Chord Odyssey , burn in for 96 hours and the sound is improve,tighten bass and sound abit more open.Recommend
4.33
Good

Date of publication
19/04/2019
Date of order
11/04/2019
19/04/2019
Speaker cables arrived promptly. Under review in my system. The 60 day 'trial' period is very useful.
4.33
Good

Date of publication
17/04/2019
Date of order
17/04/2019
17/04/2019
The shop was fine and always responded to emails quickly etc. However the "2 man delivery" was very slow and took about 14 days in the end to deliver my bed. The delivery team was fine when they eventually dig come.
4.33
Good

Date of publication
11/04/2019
Date of order
10/04/2019
11/04/2019
Satisfied.
3.67
Good

Date of publication
03/04/2019
Date of order
27/03/2019
03/04/2019
Cables came day after I ordered them - excellent
4.33
Good

Date of publication
27/03/2019
Date of order
26/02/2019
27/03/2019
Wide range of products at competitive prices
4.33
Good

Date of publication
27/03/2019
Date of order
27/03/2019
27/03/2019
Very good stuff
4.00
Good

Date of publication
20/03/2019
Date of order
20/03/2019
20/03/2019
Hi,the future - shop is very good,but I had possessed something too much from the cable - cest' la vie,greetings - sorry for my english - Ralf B.
4.00
Good

Date of publication
19/03/2019
Date of order
12/03/2019
19/03/2019
Good prices and customer service.
4.00
Good