Date of publication
08/12/2019
Date of order
01/12/2019
08/12/2019
Delivery ok but incorrect camera charger.Unsure how to return goods and could not contact you on quoted phone number (rung- out no answer)
1.00
Very Poor
digi-quick.co.uk replies: 09/12/2019
Hi Brian - we have emailed you this morning. So sorry for the inconvenience this has caused and please be assured we will get this sorted today for you.
Date of publication
02/09/2019
Date of order
26/08/2019
02/09/2019
The Seller informed me that the item would cost to much to post, as it would have to be sent by courier. then asked me to accept a refund
1.00
Very Poor
digi-quick.co.uk replies: 03/09/2019
I really can't apologise enough - as previously said, we are having a problem with Royal Mail no longer accepting info-lithium batteries and couriers accepting them. The current price of a delivery was three times the cost of the battery. I did apologise profusely and immediately refund you but yes, we can't currently send to Ireland.
Date of publication
22/07/2019
Date of order
08/07/2019
22/07/2019
Ordered batteries on 8 July still waiting for delivery. Not happy. Now been told they are out of stock and not in until Thursday but will be sent as next day delivery so should receive them on Friday, but won’t hold my breath. Consequently no stars.
1.00
Very Poor
digi-quick.co.uk replies: 23/07/2019
As per our conversations, I do apologise. The original order has gone missing in the post and our new stock doesn't arrive until the end of the week. We have offered a full refund if you didn't want to wait but you did say it was OK to wait and we agreed I would send it on in a next day delivery. Sorry you felt you had to leave this negative feedback.
Date of publication
15/07/2019
Date of order
01/07/2019
15/07/2019
I still have not received my item. It’s been nearly 2 weeks & I’m still waiting.
1.00
Very Poor
digi-quick.co.uk replies: 16/07/2019
I am so sorry to read this. I have emailed you immediately confirming that it was sent straight after your order was made. Please do respond, so we can sort out the situation.
Date of publication
25/04/2019
Date of order
18/04/2019
25/04/2019
Please note I have not received my order yet.
1.00
Very Poor
digi-quick.co.uk replies: 26/04/2019
Hi Cathy - I can see that you have previously purchased from us before and I am sorry that you left this feedback before you got in touch with us to allow us to resolve this for you. I will email you immediately to try and track down where it is but I can confirm that it was despatched the next working day.
Date of publication
28/02/2019
Date of order
21/02/2019
28/02/2019
Sent item does not do as described. No response to email sent. Overall poor service.
1.00
Very Poor
digi-quick.co.uk replies: 01/03/2019
Apologies Laura, most emails are answered in 1-2 hours, so I am not sure what happened to yours. I will look into it immediately and get in touch.
Date of publication
19/02/2019
Date of order
10/02/2019
19/02/2019
still waiting for my purchase to arrive
1.00
Very Poor
digi-quick.co.uk replies: 20/02/2019
Hi Terry - I am sorry you have left us this negative feedback. It is one day overdue and I haven't had a response to my email, replying to your email. If you could respond to that and I can chase this up with the Royal Mail.
Date of publication
30/12/2018
Date of order
14/12/2018
30/12/2018
Ordered a battery for my Nikon 850 when it arrived it was the wrong one got in touch with the customer service asked me to send some info about the serial No witch I did have not heard from them since shall not be ordering from Digi quick again.
Thomas Dicken.
1.33
Very Poor