Date of publication
07/04/2022
Date of order
08/03/2022
07/04/2022
I am still waiting for a refund on a pair of shoes - the box contained two shoes of different sizes!
3.00
Fair

Date of publication
14/02/2022
Date of order
17/01/2022
14/02/2022
A good quality slipper, but had to return them as the elastic cut into my heels. Received a refund promptly -thank you
3.00
Fair

Date of publication
11/12/2021
Date of order
13/11/2021
11/12/2021
Very poor customer service, not much communication regarding orders.
Always a long wait as it’s a German company. Very high quality footwear, lasts years & really comfortable.
My latest order £260.00, which included £5.00 delivery charge, was paid on 13/11/2021.
I received a letter from DHL dated 24/11/2021 requesting payment of £87.96 Duty & Vat Tax, so that they could deliver the goods.
I contac
3.00
Fair

Date of publication
30/11/2021
Date of order
02/11/2021
30/11/2021
Order not received as yet, company in touch apologising for delay.
3.00
Fair