A good quality slipper, but had to return them as the elastic cut into my heels. Received a refund promptly -thank you
3.00
Fair
Date of publication
11/12/2021
Date of order
13/11/2021
11/12/2021
Very poor customer service, not much communication regarding orders.
Always a long wait as it’s a German company. Very high quality footwear, lasts years & really comfortable.
My latest order £260.00, which included £5.00 delivery charge, was paid on 13/11/2021.
I received a letter from DHL dated 24/11/2021 requesting payment of £87.96 Duty & Vat Tax, so that they could deliver the goods.
I contac
3.00
Fair
Date of publication
30/11/2021
Date of order
02/11/2021
30/11/2021
Order not received as yet, company in touch apologising for delay.