Date of publication
12/04/2024
Date of order
12/04/2024
12/04/2024
Make sure the order is right before it's dispatched
2.00
Poor
myshop.co.uk replies: 19/04/2024
Thanks for your feedback. We sincerely apologise for the mix-up at our warehouse, we do our best to keep the orders as accurate as possible but on rare occasions, these mistakes happen. We have already refunded the incorrect items that were sent. We apologise once again for any inconvenience and disappointment caused. Best wishes, myShop Customer Support.
Date of publication
21/01/2024
Date of order
11/01/2024
21/01/2024
I purchased an product which never arrived and late communication regarding the products.
2.00
Poor
myshop.co.uk replies: 13/02/2024
Thanks for your feedback. We promptly cancelled your order upon receiving your message and tried reaching out to you regarding the incomplete delivery address. Unfortunately, our warehouse operates only on weekdays, so we couldn't dispatch the order when you provided the updated delivery address over the weekend. We sincerely apologise for any inconvenience this may have caused. Best wishes, mySh
Date of publication
12/10/2023
Date of order
12/10/2023
12/10/2023
Haven't received my order yet its been 5 days
2.00
Poor
Date of publication
29/09/2023
Date of order
22/09/2023
29/09/2023
Payment has been taken on 23rd 09 2023
Contacted on the 26th 09 2023 saying order was dispatched and the nothing since.
I have tried to contact via email but have received on response as of yet. Feel very let down.
2.00
Poor
myshop.co.uk replies: 10/10/2023
Thanks for your feedback. We're sorry to hear you are unhappy with the level of service you received. We previously responded to your correspondence regarding your order with further tracking details. Having checked the tracking, we can see it was delivered successfully within the standard delivery timeframe. Best wishes, myShop Customer Support
Date of publication
04/09/2023
Date of order
04/09/2023
04/09/2023
mate I pay 8 quid for delivery and u haven't even delivered it yet after abt a week
2.00
Poor
Date of publication
14/06/2023
Date of order
07/06/2023
14/06/2023
Order not here yet
2.00
Poor
myshop.co.uk replies: 20/06/2023
Thanks for your feedback, I can see you order was successfully delivered within our standard delivery timeframe. You can access this information at the bottom of our site page under the section 'delivery information'. Best wishes, myShop Customer Support
Date of publication
06/05/2023
Date of order
28/04/2023
06/05/2023
Item description and pricing changed after order.
2.00
Poor
myshop.co.uk replies: 07/06/2023
Thanks for your feedback. The item pricing di not change. However there was an error in the title that advised a full case of chocolate for 50p rather than one individual bar. We sincerely apologise for the confusion and did offer to remove it from your order. We hope enjoy the chocolate and this experience won't deter you from shopping with us in the future. Best wishes, myShop Customer Support
Date of publication
06/05/2023
Date of order
06/05/2023
06/05/2023
Stop using Evri!
2.00
Poor
myshop.co.uk replies: 07/06/2023
Thanks for your feedback. We're sorry to hear you're disappointed in our choice of courier. The vast majority of our parcels are delivered on time as promised and we do have express delivery options available. We understand your parcel was late on this occasion and sincerely apologise for any inconvenience caused. Best wishes, myShop Customer Support
Date of publication
26/04/2023
Date of order
26/04/2023
26/04/2023
Didn't realise what I was buying had just gone out of best before date. Could have been made clear, then I would not have bought as much!
2.00
Poor
myshop.co.uk replies: 26/04/2023
Thanks for your feedback. We're sincerely sorry about the issue with the product. The date was shown in the listing, however, we appreciate your position and have updated our website to make it as clear as possible. Please contact us if you would like to return the products. We apologise again, for any confusion and hope this experience won't deter you from shopping with us again in the future.