Date of publication
09/08/2019
Date of order
24/07/2019
09/08/2019
From order to fast delivery Dr Fox is excellent.
1.00
Very Poor

Dr Fox replies: 10/08/2019
Thank you for your review. We think you may have ticked one star by mistake? This can sometimes happen. Kind regards

Date of publication
18/07/2019
Date of order
03/07/2019
18/07/2019
Very unhelpful people.
1.00
Very Poor

Dr Fox replies: 19/07/2019
Hello. Thank you for your review. We are very sorry to hear that you are not happy with the service you have received. We will contact you to resolve any issues you may have. Best regards

Date of publication
04/07/2019
Date of order
29/06/2019
04/07/2019
I ordered champix tablets and the royal mail sent it back because it was refused a signature-I was home all day and nobody has knocked on my door
1.00
Very Poor

Dr Fox replies: 06/07/2019
Hello. We are very sorry to hear that your parcel has not arrived. Please accept our apologies for this. We will contact you directly to resolve this issue and ensure that you receive your parcel. Best regards

Date of publication
22/06/2019
Date of order
07/06/2019
22/06/2019
Excellent service
1.00
Very Poor

Dr Fox replies: 23/06/2019
Hello, thank you for taking the time to leave a review. We think you may have selected 1 star by mistake. This happens sometimes.

Date of publication
20/06/2019
Date of order
04/06/2019
20/06/2019
Package on time as promised,top marks 5.00
1.00
Very Poor

Dr Fox replies: 21/06/2019
Thank you for this review and kind words. We think one star has been clicked instead of five stars. This happens sometimes. Best regards.

Date of publication
28/05/2019
Date of order
13/05/2019
28/05/2019
Sai delivery would be 1-2 days... then after a week of waiting told me it was unavailable
1.00
Very Poor

Dr Fox replies: 29/05/2019
Thank you for your comments and we are sorry for the inconvenience this caused. Our turnaround is usually 1-2 days (Mon-Fri) but unfortunately the pharmacy was having some trouble obtaining stock of your medication and this is what caused the delay. Our admin team spoke to you about this and your order was cancelled and refunded.

Date of publication
23/05/2019
Date of order
08/05/2019
23/05/2019
Good service
1.33
Very Poor

Dr Fox replies: 24/05/2019
Thank you for this review and kind words. We think one star has been clicked instead of five. This happens sometimes. Best regards

Date of publication
29/03/2019
Date of order
14/03/2019
29/03/2019
No problems.
1.00
Very Poor

Dr Fox replies: 30/03/2019
Hello. Thank you for your review, we think you may have clicked one star by mistake - this happens sometimes. Best regards

Date of publication
22/03/2019
Date of order
19/02/2019
22/03/2019
My order was not received
1.00
Very Poor

Dr Fox replies: 23/03/2019
Thank you for taking the time to leave a review and we are very sorry that you did not receive your order. Royal Mail's tracking states that your parcel was delivered and signed for on 22nd February. Our admin team has contacted you to resolve this.

Date of publication
28/02/2019
Date of order
13/02/2019
28/02/2019
Excellent service.
1.00
Very Poor

Dr Fox replies: 01/03/2019
Thank you for this review. We think one star has been clicked instead of five. This happens sometimes. Best regards

Date of publication
20/02/2019
Date of order
05/02/2019
20/02/2019
He cancelled my order so I don't think he is any good
1.00
Very Poor

Dr Fox replies: 21/02/2019
Thank you for this review. Your order was declined and refunded in full because there were issues over confirming your identity. A message was sent to you via your Dr Fox account explaining this. I hope this is helpful.

Date of publication
15/02/2019
Date of order
30/01/2019
15/02/2019
Very good service
1.00
Very Poor

Date of publication
10/02/2019
Date of order
26/01/2019
10/02/2019
None
1.00
Very Poor

Dr Fox replies: 11/02/2019
Thank you for this review. The reason for your order being declined by our medical team is in your messages. We hope this information is useful. Best regards.

Date of publication
18/01/2019
Date of order
02/01/2019
18/01/2019
Didn’t arrive
1.00
Very Poor

Dr Fox replies: 19/01/2019
I'm sorry you did not receive your order. According to Royal Mail parcel tracking your item was delivered and signed for. Delivery updates from Royal Mail are sent by email. Our staff have now contacted you directly to resolve. Kind regards

Date of publication
15/01/2019
Date of order
31/12/2018
15/01/2019
They where garbage
1.00
Very Poor

Dr Fox replies: 19/01/2019
Thank you for your review and sorry to hear you were not happy with the product. We have refunded in full. The item supplied was genuine branded medicine sourced via a regulated UK medicine supply chain and dispensed from a UK registered pharmacy. It is usually very effective for the majority of men. If medicine is not effective patients should discuss with their GP or our doctors. Best regards.

Date of publication
06/01/2019
Date of order
21/12/2018
06/01/2019
I do not like these follow up surveys
This is supposed to be private
I will avoid this company in future

The company replied tha the review was an essentil part of the process, I consider it an invasion of privacy and introduced a third party into the process and I believe this was solely a marketing led review.

I will still avoid and shold consider the information comissioner as next port of ca
1.00
Very Poor

Dr Fox replies: 11/01/2019
Thank you for this review. Emails related to ordering and medical follow-up are required. Posting a review is optional. Best Regards

Date of publication
06/01/2019
Date of order
22/12/2018
06/01/2019
Dr Fox refused to sell me the product I ordered without an explanation
1.00
Very Poor

Dr Fox replies: 07/01/2019
Thank you for this review. The reason for your order being declined by our medical team is in your messages. We hope this information is useful. Best regards.

Date of publication
17/12/2018
Date of order
11/12/2018
17/12/2018
The product was fake had a strong refluxbut nothing else dont buy from here i had to bin them . Waste of money You can use Lloyds online pharmacy they give you proper drugs which works very well . Dr.Fox is rather Doctor Fake....and no its not my fault the product was fake i got the same from Lloyd's and it was brilliant DONT WASTE YOUR MONEY AND TIME HERE.
1.00
Very Poor

Dr Fox replies: 29/12/2018
Thank you for this review. Sorry to hear the medicine did not work for you. All items we supply are UK licensed and from our UK registered pharmacy. It is the same as supplied on NHS prescription and the same as other UK pharmacies. We hope this information is helpful. Best regards.

Date of publication
07/12/2018
Date of order
07/12/2018
07/12/2018
Ordered from them, now can't stop them contacting me.
1.00
Very Poor

Dr Fox replies: 08/12/2018
Thank you for this review. We send an email when orders are placed, approved, dispatched and one medical follow-up after 2 weeks. We do not send marketing emails. We hope this information is useful. Best regards

Date of publication
27/11/2018
Date of order
11/11/2018
27/11/2018
Very good service.
1.00
Very Poor

Dr Fox replies: 29/12/2018
Thank you for this review and kind comment. We think you have clicked one star instead of five. This happens sometimes. Best regards.

Date of publication
26/11/2018
Date of order
11/11/2018
26/11/2018
Very satisfied with the service provided
1.00
Very Poor

Dr Fox replies: 27/11/2018
Thank you for this review and king comment. We think you have clicked one star instead of five. This happens sometimes. Best regards.

Date of publication
25/10/2018
Date of order
02/10/2018
25/10/2018
Excellent all round
1.00
Very Poor

Dr Fox replies: 26/10/2018
Thank you for this review and nice comment. We think you have clicked one star instead of five. This happens sometimes. Kind regards

Date of publication
18/10/2018
Date of order
03/10/2018
18/10/2018
Very quick
1.00
Very Poor

Dr Fox replies: 19/10/2018
Thank you for this review and nice comment. We think you have clicked one star instead of five. This happens sometimes. Kind regards

Date of publication
16/10/2018
Date of order
01/10/2018
16/10/2018
Excellent service and great product
1.00
Very Poor

Dr Fox replies: 17/10/2018
Thank you for this review and kind words. We think one star has been clicked instead of five. This happens sometimes. Best regards

Date of publication
15/10/2018
Date of order
30/09/2018
15/10/2018
Dr Fox would not prescribe any goods so did not purchase anything
1.00
Very Poor

Dr Fox replies: 16/10/2018
Thank you for this review. Your repeat request for antibiotics was declined by our doctors on medical grounds. This was explained in messages. We hope this information helps. Best regards

Date of publication
15/10/2018
Date of order
27/09/2018
15/10/2018
Always arrives quickly
1.00
Very Poor

Date of publication
07/10/2018
Date of order
20/09/2018
07/10/2018
Product never arrived
1.00
Very Poor

Dr Fox replies: 08/10/2018
Thank you for this review. Sorry to hear your order has not arrived. It was posted on the same day and signed for at the post office a few days later. We will contact you now to resolve this. We always repost or refund if items do not arrive. We hope this information helps. Best regards.

Date of publication
12/09/2018
Date of order
27/08/2018
12/09/2018
Excellent quality and service
1.00
Very Poor

Dr Fox replies: 13/09/2018
Thank you for this review and comment. We think you may have clicked one star accidentally. This happens sometimes. Best regards

Date of publication
29/08/2018
Date of order
29/08/2018
29/08/2018
First class
1.00
Very Poor

Dr Fox replies: 30/08/2018
Thank you for this review and comment. We think you may have clicked one star accidentally. This happens sometimes. Best regards

Date of publication
21/08/2018
Date of order
06/08/2018
21/08/2018
Failed to deliver
1.00
Very Poor

Dr Fox replies: 22/08/2018
Thank you for this review. Your order was cancelled and refunded in full because you used a mail forwarding address. Pharmacy regulation does not allow this. We informed you of this by message. This is not the first time this has happened on your account. We hope this information helps. Best regards.