Date of publication
12/04/2024
Date of order
27/03/2024
12/04/2024
3.00
Fair
Date of publication
01/04/2024
Date of order
17/03/2024
01/04/2024
I was disappointed in the delivery time. I placed the order on a Sunday and received the package on the following Wednesday. There’s other pharma services I’ve used which have had more efficient postage services.
3.00
Fair
Dr Fox Pharmacy replies: 02/04/2024
Thank you for your review and sorry you were not happy with the delivery time. The order was despatched on the Monday via Royal Mail Tracked 24 which aims to deliver next day, but on occasion can take longer.
Date of publication
27/03/2024
Date of order
12/03/2024
27/03/2024
3.00
Fair
Dr Fox Pharmacy replies: 27/03/2024
Hello. Thank you for your review, we will contact you directly to resolve any issue you may have had. Best regards
Date of publication
23/03/2024
Date of order
08/03/2024
23/03/2024
There was nothing wrong with the order, but I needed it urgently and ordered it on a Sunday. I paid for what initially appeared to be next day delivery. I accept that delivery is termed in working days, but I did not receive it until the following Thursday.
Having ordered several prescriptions from different companies in the past, this is the worst delivery service I have received.
3.00
Fair
Dr Fox Pharmacy replies: 24/03/2024
Hello, the order number you have quoted was placed on 8th March, dispatched the same day and delivered the next day. Does your review perhaps relate to a different order?
Date of publication
16/03/2024
Date of order
01/03/2024
16/03/2024
Not good make not as good as proper brand
3.00
Fair
Date of publication
14/01/2024
Date of order
29/12/2023
14/01/2024
Nice website, good price.

Slow delivery even allowing for 1 day extra bank holiday in Scotland where pharmacy is based.

Apart from that a reasonable service.
3.00
Fair
Date of publication
14/12/2023
Date of order
29/11/2023
14/12/2023
I placed order. It was approved, later got emailed, cancelled. I think shortages.
3.00
Fair
Date of publication
29/10/2023
Date of order
11/10/2023
29/10/2023
Unfortunately i swotched to Dr Fox from a mainstream chemist, the same type of meds provided did not work?
3.00
Fair
Dr Fox Pharmacy replies: 29/10/2023
Hello, very sorry to hear you are not happy with your order. Please be assured that all our medicine is genuine, UK licensed and dispensed by our UK registered pharmacy. We will contact you directly to resolve this for you. Kind regards
Date of publication
30/09/2023
Date of order
30/09/2023
30/09/2023
2 maybe 3 tablets out of each order of 16 haven't worked so very disappointing.
3.00
Fair
Dr Fox Pharmacy replies: 02/10/2023
Thank you for your review. We will make contact with you directly to resolve this issue.
Date of publication
05/09/2023
Date of order
05/09/2023
05/09/2023
The last order didn't work out for me so I'll be reverting back to the original product
3.00
Fair
Date of publication
09/08/2023
Date of order
25/07/2023
09/08/2023
I had a problem with a delivery. It took them far too long to admit that they were to blame. They sent me an item that I didn't ask for and then tried to insist that I pay for it and wasn't entitled to me money back. Completely unacceptable.
3.00
Fair
Dr Fox Pharmacy replies: 10/08/2023
Hello. Thank you for your review, we are very sorry to hear that you were not happy with our service. Your order (repeat) was placed on 25th July, despatched on the 26th July and delivered on the 27th. I have checked all our message points and unfortunately cannot find any correspondence from yourself. We will contact you directly to resolve any issue you have . Best regards
Date of publication
11/07/2023
Date of order
26/06/2023
11/07/2023
Despite ordering and packing meeting the published shipping deadline, my order wasn't picked up when said to be ready, so this delayed attempted delivery by 24 hrs to a day I couldn't be at home and i then had to chase after it. Not very pleased about that. Otherwise ordering processes were fine.
3.00
Fair
Date of publication
15/06/2023
Date of order
31/05/2023
15/06/2023
On the past 2 months. Past 2 occasions .
Been given substandard pill's .
Normally delivery in 3 days .. they came in 2 day's.. substandard pills ..
3.00
Fair
Dr Fox Pharmacy replies: 07/12/2023
Hello. Thank you for your review. We are very sorry to hear the latest tablets supplied did not work for you. All medicine supplied is genuine, UK licensed and approved, batch tested by quality controllers after manufacture, sourced through regulated supply chains, and posted from our registered UK pharmacy. Unwanted medicine can be exchanged for a different/preferred generic brand or a refund, as
Date of publication
10/06/2023
Date of order
26/05/2023
10/06/2023
Promo delivery but broken packaging ☹
3.00
Fair