I paid for next day and it didn't arrive on the day requested .
Kelvin Power Tools replies: 26/03/2019
Hi Richard, we're sorry you feel let down. You ordered Sat, so dispatch was on Mon as scheduled. It was in the courier's van in your area at 7.49am Tues, again, as scheduled. It appears the driver attempted delivery Tues then delivered again successfully on Wed. Also what you paid for was the standard delivery charge for low value orders. We deliver these items next working day at no extra cost.
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Bought a Festool positioning set for my Vecturo. Arrived without a box. No instructions and worse of all the adapter plate was missing. It appeared used. I made phone call and was assured someone would get back in touch. They didn’t and I had to phone again. I’m still waiting for the missing adapter and can’t use the set without it. Will never use this company again. Very poor service