Date of publication
10/10/2023
Date of order
10/10/2023
10/10/2023
The concert it self was good . less operah more thye conductor audiance engagment would have been better. great conductor . thank you.
the staff /usher is not trained to exude care and diplomacy or act as ambassaadors so guests can reccomend to others.
we were seated right by the door front row of the isle. as a older gentleman i needed to use the restroom and could come back without interrupti
3.00
Fair

Date of publication
13/09/2023
Date of order
13/09/2023
13/09/2023
It was clearly made for tourists, it didn't felt authentic at all.
3.00
Fair

Date of publication
31/08/2023
Date of order
31/08/2023
31/08/2023
We loved the venue and the performance, however we fail to understand why the organisers let a couple inside the concert with a baby who as expected started crying after 20 minutes disturbing the whole audience and experience. At the first place the parents shouldn’t have brought the baby to the concert and it’s also the responsibility of the organisers to have a strict policy that such concerts a
3.00
Fair

viennaconcerts.com replies: 13/09/2023
Dear Customer. Thank you for your review. That was not our staff. Viennaconcerts.com is a Ticket Office and we offer many many events in Vienna. We do not organize those events. At our website, we do not offer tickets for children younger than 6. We can not control what organisers do with their concerts. We try to do our best with regard to our service, which is online overview and information, ea

Date of publication
13/06/2023
Date of order
13/06/2023
13/06/2023
We are a family of four, and we all experienced a sensation of good music, but a kind of cold and tired mood. We can't say we were really satisfied.
3.00
Fair

Date of publication
17/05/2023
Date of order
17/05/2023
17/05/2023
Make it clearer on the website that this is a third party ticket seller.
3.00
Fair

viennaconcerts.com replies: 17/05/2023
Dear Madam / Sir, thank you for your review. We make it very clear in every single page of our website, on the top, that for SOME EVENTS we must act as a secondary ticket seller. In addition, we provide detailed information about prices. Furthermore, in the booking form, we provide a Price Breakdown for each ticket, including face value (price on the ticket), eventual fees, commision, VAT, etc. We

Date of publication
16/05/2023
Date of order
16/05/2023
16/05/2023
I thought the show was fantastic but the service and the people were awful. We were obviously tourists and the people were rude, unfriendly.
3.00
Fair

viennaconcerts.com replies: 17/05/2023
Dear Madam / Sir, thank you for your review. With people you probably mean the people at the event itself. We are very sorry and we will of course report this at the event you visited. This rating is actually about Viennaconcerts (Ticket Office). We do not organise events. We hope that you were satisfied with your online booking experience and hope you still enjoyed the concert / opera. Best regar