Great products but expensive. a cheaper freight option for overseas would be better
4.00
Good
Imported from Trusted Shops AG
Date of publication
05/08/2023
Date of order
05/08/2023
05/08/2023
The quickness of the service I received was great.. the shirt I ordered was extremely small and doesn't fit great. The sizing is extremely small
4.00
Good
Imported from Trusted Shops AG
Date of publication
03/07/2023
Date of order
03/07/2023
03/07/2023
Nice item and fast delivery. Perfect.
4.00
Good
Imported from Trusted Shops AG
Date of publication
13/05/2023
Date of order
13/05/2023
13/05/2023
4.00
Good
Imported from Trusted Shops AG
Date of publication
08/03/2023
Date of order
08/03/2023
08/03/2023
Great products, but shipping to UK is very expensive due to customs costs. I had to pay £75 on top of a £300 order.
4.00
Good
Imported from Trusted Shops AG
bobshop.com/en/ replies: 09/03/2023
We can understand your frustration about the fees, but would still like to note that we unfortunately have no influence on this and also point out on our homepage that higher fees apply and that you should inform yourself about this in advance:
https://www.bobshop.com/en/order-information-uk
Date of publication
21/11/2022
Date of order
21/11/2022
21/11/2022
good website, many articles!
4.00
Good
Date of publication
27/09/2022
Date of order
27/09/2022
27/09/2022
Everything was good: order and delivery) no special remarks
4.00
Good
Date of publication
24/09/2022
Date of order
24/09/2022
24/09/2022
Comprehensive collection, well-organised communication, punctual delivery: keep going!)
PS: regarding cycling jerseys (Italian brands) - try to have more 3XL, pls)
Used Bobshop for years mainly because they quite often have kit other suppliers don’t stock. A word of warning to UK customers - thanks to the intellectual elite who voted for Brexit, you will be hit with a nigh-on £50 customs fee to receive your goods. Not Bobshop’s fault but a nasty shock nonetheless
4.00
Good
Date of publication
12/08/2022
Date of order
12/08/2022
12/08/2022
Brillant service
4.00
Good
Date of publication
28/06/2022
Date of order
28/06/2022
28/06/2022
4.00
Good
Date of publication
10/06/2022
Date of order
10/06/2022
10/06/2022
Everything is perfectonly you have to have better proposal for big aides, especially 3XL+ for Italian brands!
4.00
Good
Date of publication
27/05/2022
Date of order
27/05/2022
27/05/2022
Comprehensive collection of different brands with different price segments)
Unfortunately, lack of sizes for big guys))
Great range of products. However, I have live in two parts of the world to which you won't deliver. I therefore have to get packages sent to a friend who then forwards on to me. Having spent hundreds of pounds on your website over the past ten years or so, I would like to think I am deserving of better service.
4.00
Good
bobshop.com/en/ replies: 21/02/2022
We regret that you have such inconvenience to get products delivered from us. We would like to offer you a better service and would of course check if we can send the packages directly to you. Would you be so kind to tell us the countries to which the packages should be delivered?
It was second time I ordered goods from Bob shop. There is a problem with delivery to my home address since I am always at work when Fedex comes. Apparently they do not have any contact information of mine even though I sent you my phone number the first time and they keep unsuccessfully delivering the goods until I contact them and make different arrangement.
4.00
Good
bobshop.com/en/ replies: 27/10/2021
We are sorry that there were difficulties with the delivery. We have forwarded all necessary information including your contact details to Fedex. We know Fedex to be a reliable delivery company, but whether Fedex can deliver the parcel if they do not find anyone on site is a decision of the delivery company over which we have no control. You may be able to specify an alternative delivery location
We are sorry that your package was delivered 2 days late. Unfortunately, the changed processing since Brexit can sometimes lead to delays over which we have no influence.