Date of publication
07/12/2019
Date of order
30/11/2019
07/12/2019
Good selection.
3.50
Good

Date of publication
25/11/2019
Date of order
18/11/2019
25/11/2019
Great value for money always good service
4.33
Good

Date of publication
25/11/2019
Date of order
18/11/2019
25/11/2019
good delivery great products
4.00
Good

Date of publication
21/11/2019
Date of order
14/11/2019
21/11/2019
Great experience all round. Only criticism is that the link provided by trusted shops to track the item, didn't update successfully. Luckily the post office tracker link provided worked perfectly, so there's no complaint.
4.00
Good

Date of publication
11/11/2019
Date of order
03/11/2019
11/11/2019
The next day delivery. Came the day after
4.33
Good

Date of publication
07/11/2019
Date of order
26/10/2019
07/11/2019
Excellent delivered to billing address promptly
3.67
Good

Date of publication
06/11/2019
Date of order
29/10/2019
06/11/2019
Royal Mail lost the original package, but a helpful phone call to the shop cleared things up.
4.33
Good

Date of publication
29/10/2019
Date of order
20/10/2019
29/10/2019
Good - perhaps a few more offers / deals
4.00
Good

Date of publication
25/10/2019
Date of order
18/10/2019
25/10/2019
overall good value compared to rest
4.00
Good

Date of publication
24/10/2019
Date of order
17/10/2019
24/10/2019
Had one cigar that was completely dried out but apart from that really good shop and really good website.
4.33
Good

Date of publication
21/10/2019
Date of order
14/10/2019
21/10/2019
Speedy delivery of the correct items; thank you
4.00
Good

Date of publication
11/10/2019
Date of order
03/10/2019
11/10/2019
Prices and catalogue excellent. Delivery can be very speedy or very slow, but orders are always in good condition on arrival.
4.33
Good

havanahouse.co.uk replies: 16/10/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
10/10/2019
Date of order
03/10/2019
10/10/2019
Meharis cigars had no flavour whatsoever. They offered to replace so good customer service. Waiting for them to arrive
3.67
Good

havanahouse.co.uk replies: 16/10/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
08/10/2019
Date of order
28/09/2019
08/10/2019
Took longer than usual. Still a decent service.
4.33
Good

havanahouse.co.uk replies: 16/10/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
03/10/2019
Date of order
26/09/2019
03/10/2019
overall good
3.67
Good

havanahouse.co.uk replies: 16/10/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
25/09/2019
Date of order
17/09/2019
25/09/2019
My exclusive black cherry tobacco is very dry
3.67
Good

Date of publication
17/09/2019
Date of order
03/09/2019
17/09/2019
excellent product. Shipping could have been a bit quicker
4.33
Good

Date of publication
16/09/2019
Date of order
08/09/2019
16/09/2019
Was very good
4.00
Good

Date of publication
14/09/2019
Date of order
07/09/2019
14/09/2019
Fast delivery , hassle free order service , absolutely recommended
4.00
Good

Date of publication
11/09/2019
Date of order
03/09/2019
11/09/2019
The current tobacco stock is too varied and always changing.
4.00
Good

Date of publication
03/09/2019
Date of order
26/08/2019
03/09/2019
Very wide choice - prompt delivery always
4.00
Good

Date of publication
01/09/2019
Date of order
25/08/2019
01/09/2019
Very good condition of cigars and delivery thanks.
4.00
Good

havanahouse.co.uk replies: 16/10/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
14/08/2019
Date of order
07/08/2019
14/08/2019
Good service but not much choice from what I could see on website
4.00
Good

havanahouse.co.uk replies: 16/10/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
11/08/2019
Date of order
03/08/2019
11/08/2019
Excellent shop, delivered on time and the goods are of high quality.
However, the pipe delivered to me was a little different to the one I ordered on the website. I ordered a smooth, refined looking Peterson standard system 303. I recieved a rustic version of the same pipe, but am not inclined to return it as this would be hassle and it is still a lovely thing.
I still love this website. Thank
4.00
Good

havanahouse.co.uk replies: 16/10/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
05/08/2019
Date of order
29/07/2019
05/08/2019
Disgraceful. They share your data with "Your Wallet" whoever they are. You have to allow their cookies/tracking just to obtain your Invoice. May be illegal data sharing.
3.67
Good

havanahouse.co.uk replies: 07/08/2019
Login in to viva wallet is optional. You can make a payment without having to sign in and you'll always get an invoice as you will have a login with us - Havana House.

Date of publication
02/08/2019
Date of order
18/07/2019
02/08/2019
Satisfactory
4.00
Good

havanahouse.co.uk replies: 08/08/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
01/08/2019
Date of order
24/07/2019
01/08/2019
Selection of pipe tobacco not as good as previously.
4.33
Good

havanahouse.co.uk replies: 08/08/2019
Pipe tobacco is harder to get from suppliers currently. We can only offer what is available to order at the time.

Date of publication
01/08/2019
Date of order
25/07/2019
01/08/2019
very simple and easy to order with great delivery times
4.00
Good

havanahouse.co.uk replies: 08/08/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
23/07/2019
Date of order
15/07/2019
23/07/2019
Lovely fresh cigars, good choice, excellent website (whose filters actually work) so easy to find exactly what you want, prompt delivery and excellent customer service; in fact excellent all round.
4.33
Good

havanahouse.co.uk replies: 08/08/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/07/2019
Date of order
05/07/2019
12/07/2019
Husband loves his new pipe and his favourite tobacco.
4.33
Good

havanahouse.co.uk replies: 14/07/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
04/07/2019
Date of order
22/06/2019
04/07/2019
Good all round on service and delivery. Most likely use again.
4.33
Good

havanahouse.co.uk replies: 07/07/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
04/07/2019
Date of order
26/06/2019
04/07/2019
I ordered - it was delivered simple as that
4.00
Good

havanahouse.co.uk replies: 07/07/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
02/07/2019
Date of order
25/06/2019
02/07/2019
Good
4.00
Good

havanahouse.co.uk replies: 07/07/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
28/06/2019
Date of order
21/06/2019
28/06/2019
Items received safely excellent
4.00
Good

havanahouse.co.uk replies: 07/07/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
28/06/2019
Date of order
21/06/2019
28/06/2019
very good will be buying again from here
4.00
Good

havanahouse.co.uk replies: 07/07/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
23/06/2019
Date of order
16/06/2019
23/06/2019
I think my husband should give up smoking that’s why goods rating was only fair
4.33
Good

havanahouse.co.uk replies: 26/06/2019
Interesting review

Date of publication
22/06/2019
Date of order
15/06/2019
22/06/2019
Husband is very pleased with the products bought, would order again.
4.33
Good

havanahouse.co.uk replies: 26/06/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
13/06/2019
Date of order
06/06/2019
13/06/2019
Greater selection of Rattrays pipe tobacco would be appreciated
4.00
Good

havanahouse.co.uk replies: 26/06/2019
Thank you for your order & review. We hope to see you order again soon. We will be adding more pipe tobaccos soon.

Date of publication
12/06/2019
Date of order
02/06/2019
12/06/2019
Delivery was good
4.00
Good

havanahouse.co.uk replies: 26/06/2019
Thank you for your order & review. We hope to see you order again soon.

Date of publication
12/06/2019
Date of order
04/06/2019
12/06/2019
Great price but I think delivery could be a bit quicker but very good value for money money
3.67
Good

havanahouse.co.uk replies: 17/06/2019
Standard delivery is 2-3 days, this saves on money and makes our standard delivery great value. If you would like the items faster then you have to pay a little more for delivery.