Date of publication
05/07/2019
Date of order
28/06/2019
05/07/2019
Still waiting for the refund, now 3 days.
Delivery to Portugal, said not possible.
1.00
Very Poor

paintsprayer.co.uk replies: 09/07/2019
Hello, thank you for your review. We do deliver to Portugal. However your adres is on Madeira which is a Portugese island, therefore we cannot deliver there. Our apologies and we will take this in to account to avoid disappointments in the future. The refund has been made yesterday and should be in your account. Otherwise, please contact your creditcard company. - Kind regards, Paintsprayer.co.uk

Date of publication
13/06/2019
Date of order
06/06/2019
13/06/2019
Delivery was detailed as 11th June. Today the 13th of June I have emailed and phoned the supplier several times and was unable to speak to anyone as all I got was answer phone ever time I phoned and did not get a reply to any of my emails. Shocking customer service
1.00
Very Poor

paintsprayer.co.uk replies: 14/06/2019
Hello Pete, I can see that you have mailed us yesterday afternoon. Unfortunately the mail was not yet handled but our colleagues have assured us that you will receive a reply this morning. Thank you for your patience. - Team Paintsprayer.co.uk

Date of publication
10/06/2019
Date of order
02/06/2019
10/06/2019
I have paid £515 pounds for a paint sprayer. It has not been delivered, no one answers to phone, no one has replied to emails. I think I have been scammed.
1.00
Very Poor

paintsprayer.co.uk replies: 11/06/2019
Hello Neil, it seems your order was not in stock till yesterday 10-06. The order was shipped and you should have received the shipping details. In the weekends and yesterday our customer service was not available. We will let you know what to do as an answer to your mails. Kind regards, Team Paintsprayer.co.uk

Date of publication
01/02/2019
Date of order
25/01/2019
01/02/2019
Delivery was quick but I received the wrong part and not happy that I had to pay £6.95 for delivery and I'm getting no help with returning item
1.00
Very Poor

paintsprayer.co.uk replies: 04/02/2019
Dear customer, I cannot see that you have contacted us regarding the return of this item. Can you please send an E-mail to customercare@paintsprayer.co.uk with your order number etc. so we can sort this for you? Thank you in advance. Kind regards, Paintsprayer.co.uk

Date of publication
18/01/2019
Date of order
11/01/2019
18/01/2019
I still have'nt received my order, so what else do you expect my review to be
1.00
Very Poor

paintsprayer.co.uk replies: 21/01/2019
Dear customer. Thank you for your review. I have checked with my colleague and part of your order was not deliverable at the moment of ordering. We expect the item to be in this week so it can be shipped. Thank you for your patience and understanding. Kind regards, Team Paintsprayer.co.uk

Date of publication
17/01/2019
Date of order
10/01/2019
17/01/2019
Worst company to shop for, they dont have even have a customer service number to call when they provide faulty parts, the number of their website is wagners techical support team. If you e-mail paint sprayer they dont even reply so better to buy wagner products from a trusted supplier
1.00
Very Poor

paintsprayer.co.uk replies: 22/01/2019
Dear Customer, thank you for your review. We have been in touch with you regarding your order. My colleagues have credited this order to you and indeed a wrong part was shipped. You received a full refund of this order and we hope that it is settled. Of course our apologies for the delay in response. We will take this feedback in to account. Thanks again, Team Paintsprayer.co.uk

Date of publication
17/01/2019
Date of order
26/12/2018
17/01/2019
Ordered 950w spray unit given a delivery date but it did not turn up given a second date but still did not turn then informed that the item was out of stock and they did not know when stock would arrives so cancelled the order. The one good thing is they refunded the money the same day the order was cancelled
1.00
Very Poor

paintsprayer.co.uk replies: 18/01/2019
Hello John, Thank you for your review. We did have some problems with the delivery of products to our warehouse. Therefore we were not able to give an exact time of delivery to you. This fortunately does not happen a lot, however, we can imagine this is not what you expect from us. We will use your feedback to make sure that this doesn't happen again. Thanks again. Regards, Team Paintsprayer.co.uk

Date of publication
05/12/2018
Date of order
28/11/2018
05/12/2018
I have still not received my item. They portray themselves as Wagner but are not. They have no uk number and only through research can you trace them to the Netherlands. The delivery is going to be at least one week late.
1.00
Very Poor

Date of publication
15/10/2018
Date of order
30/09/2018
15/10/2018
I have been waiting for 15 days to order I paid 199 £ and I have not received the product yet, I have sent 4 emails to get the money for the product and I still have no answer I do not know what to do to recover money
1.00
Very Poor

Date of publication
02/09/2018
Date of order
25/08/2018
02/09/2018
I couldn't trace the package and it came a day late which cost me money on the job. It was a bit of a disaster as the sprayer never worked properly when i got it at the 11th hour.
1.00
Very Poor

paintsprayer.co.uk replies: 24/10/2018
Dear David, thank you for your review. We can see that we did have contact regarding the delivery. However, I cannot find anything regarding a warranty request when looking with your e-mail address. If the machine still does not work, we would be happy to help you regarding tips and tricks or an official warranty request. Just send us an E-mail. Kind regards, Team Paintsprayer.co.uk